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103 results found

  1. Circulation staff would like to see "did you mean" logic applied to the SDA keyword search. This is the top complaint from circulation staff who search the database to help customers place holds. Staff are used to a Google (or Discovery Catalogue) keyword search that has some flexibility for human error.

    9 votes

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  2. Our patrons are curious about their loan history. They would like to sort it by author or title in addition to the checkout date. We have told them to export it. But exporting the checkout history loses the checkout date! Could more sorting possibilities be added to the catalogue and checkout date added when exporting?

    7 votes

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  3. We have been considering enabling the display of the free text Message field in patron records in the WebPac (& a corresponding tab in Bibliocommons). It seems like an easy & useful way to quickly & effectively communicate with customers on issues related to their account.

    For example, we might want to create a list of patron records at a library location that is closing for renovation to let them know that for the duration of the closing, their holds will be routed to another nearby branch. We'd apply the message to impacted patron records for as long as it's…

    12 votes

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  4. During the Circulation Forum at this week's IUG, a few libraries brought up their continued interest in going fine free, but also shared how they still faced challenges within their respective institutions from those who felt materials would not come back.

    This is a realistic concern, especially for libraries that couple going fine free with the protracted loan periods made possible by autorenewals. It can sometimes be challenging to get customers to return things, so we appreciate the availability of patron blocks that will prevent checkouts, renewals, etc., but not penalize a customer financially, like the ability to suspend borrowing…

    7 votes

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  5. The element PatronName in the Item Paging Slip & Item Paging List Data library be broken up into Patronfirstname and patronlast_name elements like in the hold/transit slip data libraries.

    3 votes

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  6. It would be nice to have more control over Sierra pop ups. Like if you are checking in a large amount of items it is really annoying to click ok every time the item is set in transit - you most likely already know these items are going in transit!

    Also when creating a library card it would be good to be able to set a pop up "are you sure you wish to save a library card without (for ex) PIN code"? Sometimes you don't need that, but that is really rare.

    6 votes

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  7. When staff opens a patron's record, add a shortcut feature that allows them to print out patron barcodes. This will really help when someone comes in and don't have their library card with them, so wants to get their barcode information

    5 votes

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  8. In Sierra we have to add additional e-mail addresses comma separated in the same field for Print template notices to be sent to more than one address.
    Right now we are implementing Vega Discover and there patrons can add additional e-mail addresses. They end up in separate e-mail fields in Sierra though and doesn´t work for Print template notices.
    The integration built for us between IMMS and Sierra does pick up addresses from all e-mail fields to send out pick up notices for holds.

    So it would be great if this could also be the case for Print template-notices from…

    10 votes

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  9. We have three pickup locations: lockers, curbside and hold pickup shelves inside the library. For our Library of Things item type we would want to eliminate the lockers as an option because they cannot hold those items because of space.

    10 votes

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  10. Skip certain MARC subfields when preparing data for SIP2 connection.

    Specifically:
    When Sierra needs to send information to display an item title on a patron-facing device (automated materials handler, self-checkout kiosk, etc.) via SIP2, it currently appears to concatenate all occupied subfields of MARC field 245 and remove the delimiters. This means that certain information not intended to be patron-facing can end up appearing in the title the patron sees on screen (e.g. "880-01 Desu nôto 2..." appearing instead of just "Desu nôto 2...", where "880-01" is not actually part of the title, but rather a reference to another field…

    6 votes

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  11. 2 votes

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  12. Being in an academic library, we have certain patron types which function differently than other types. This applies particularly to the differences between a student patron type and a faculty patron type. It would be helpful for us to have the ability to exclude certain patron types from getting certain kinds of notices.

    12 votes

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  13. Would love to see the word "replacement" changed to a word that gets at the actual status. Currently the charge type of "replacement" is used for a long overdue item that has been billed or a damaged item that has been billed. To find out if the item that has been billed is damaged or just hasn't been returned you have to go into the item record to see if a damaged note has been added.

    6 votes

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  14. We've been exploring new ways that our library, as an institution, can meet the evolving interests of DEI efforts. One very small but meaningful way we thought we might do this is to allow for the inclusion of diacritic characters in customer names in Sierra.

    Their inclusion appears as desired on the customer record when created/displayed in Sierra (images dia1 - dia2).

    They do not appear to impede searching for the customer by name - the search just ignores them (images dia3 - dia4).

    They appear as desired in the name display in the Classic Catalog (image dia5).

    They appear…

    9 votes

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  15. An option for Sierra to notify the library of new ILL requests via email rather than a staff member manually checking the new requests function.

    4 votes

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  16. Some time ago, an idea was submitted to enhance the Sierra API to provide statistical group information, so that circulation transactions in third party applications could be credited to a statistical group other than 0 None.

    The idea won the "Let's Connect Sierra API Challenge."

    With the release of Sierra 6.0, it then became possible to include a new optional data parameter to specify the statistical group that should be used when recording a transaction performed using the APIs.

    My library was excited to hear this, as we'd recently begun using the self-checkout feature in the Bibliocommons' app not long…

    5 votes

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  17. 2 votes

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  18. Currently, on Sierra it is possible to block patrons based on overdue penalty points (OD PENALTY) when they check in or renew overdue items. This is done with the patron fixed field OD PENALTY. The system calculates the penalty points that have to be added to the patron record and when a patron exceeds the maximum number of penalty points allowed by the library, the patron is blocked. More info at https://documentation.iii.com/sierrahelp/Default.htm#sgcir/sgcir_fine_penaltypoints.html

    THis feature is very useful. Wouldn't it be a good idea to be able to apply a similar strategy for patrons that request a hold on a bib/item…

    9 votes

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  19. We were wondering if a “Return Item” button could be put alongside “Renew” “Claimed Returned” when in the Checked Out Items screen, so that you can return an item not in hand etc.
    Simply select the item already issued to a member, and hit 'Return'.

    5 votes

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  20. With the recent changes that allow the label to display in the item record, staff now see the descriptive name of the statistical group in the checkout location. However, 0 displays as None and does not honor what is in the Statistical Group Maintenance table. We have ours labeled for Web Renewals and would like this display to honor what is in the table as opposed to saying 0 None.

    5 votes

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