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97 results found

  1. Skip certain MARC subfields when preparing data for SIP2 connection.

    Specifically:
    When Sierra needs to send information to display an item title on a patron-facing device (automated materials handler, self-checkout kiosk, etc.) via SIP2, it currently appears to concatenate all occupied subfields of MARC field 245 and remove the delimiters. This means that certain information not intended to be patron-facing can end up appearing in the title the patron sees on screen (e.g. "880-01 Desu nôto 2..." appearing instead of just "Desu nôto 2...", where "880-01" is not actually part of the title, but rather a reference to another field…

    6 votes

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  2. 2 votes

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  3. Being in an academic library, we have certain patron types which function differently than other types. This applies particularly to the differences between a student patron type and a faculty patron type. It would be helpful for us to have the ability to exclude certain patron types from getting certain kinds of notices.

    12 votes

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  4. Would love to see the word "replacement" changed to a word that gets at the actual status. Currently the charge type of "replacement" is used for a long overdue item that has been billed or a damaged item that has been billed. To find out if the item that has been billed is damaged or just hasn't been returned you have to go into the item record to see if a damaged note has been added.

    6 votes

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  5. We've been exploring new ways that our library, as an institution, can meet the evolving interests of DEI efforts. One very small but meaningful way we thought we might do this is to allow for the inclusion of diacritic characters in customer names in Sierra.

    Their inclusion appears as desired on the customer record when created/displayed in Sierra (images dia1 - dia2).

    They do not appear to impede searching for the customer by name - the search just ignores them (images dia3 - dia4).

    They appear as desired in the name display in the Classic Catalog (image dia5).

    They appear…

    9 votes

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  6. An option for Sierra to notify the library of new ILL requests via email rather than a staff member manually checking the new requests function.

    4 votes

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  7. Some time ago, an idea was submitted to enhance the Sierra API to provide statistical group information, so that circulation transactions in third party applications could be credited to a statistical group other than 0 None.

    The idea won the "Let's Connect Sierra API Challenge."

    With the release of Sierra 6.0, it then became possible to include a new optional data parameter to specify the statistical group that should be used when recording a transaction performed using the APIs.

    My library was excited to hear this, as we'd recently begun using the self-checkout feature in the Bibliocommons' app not long…

    5 votes

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  8. 2 votes

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  9. Currently, on Sierra it is possible to block patrons based on overdue penalty points (OD PENALTY) when they check in or renew overdue items. This is done with the patron fixed field OD PENALTY. The system calculates the penalty points that have to be added to the patron record and when a patron exceeds the maximum number of penalty points allowed by the library, the patron is blocked. More info at https://documentation.iii.com/sierrahelp/Default.htm#sgcir/sgcir_fine_penaltypoints.html

    THis feature is very useful. Wouldn't it be a good idea to be able to apply a similar strategy for patrons that request a hold on a bib/item…

    9 votes

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  10. We were wondering if a “Return Item” button could be put alongside “Renew” “Claimed Returned” when in the Checked Out Items screen, so that you can return an item not in hand etc.
    Simply select the item already issued to a member, and hit 'Return'.

    5 votes

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  11. With the recent changes that allow the label to display in the item record, staff now see the descriptive name of the statistical group in the checkout location. However, 0 displays as None and does not honor what is in the Statistical Group Maintenance table. We have ours labeled for Web Renewals and would like this display to honor what is in the table as opposed to saying 0 None.

    5 votes

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  12. As I'd done in similar scenarios countless times before, yesterday, I was in the process of modifying the activeholds on my account in Sierra to change them to a newly created pickup location.

    There were several that needed changing, so I selected 'All.' However, rather than make a batch change of the half dozen or so that needed updating, Sierra cycles you through each item individually, forcing multiple arguably unnecessary clicks, when the expected & more intuitive outcome in this scenario would be to indicate the desired change once & see it changed for all selected records.

    9 votes

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  13. Currently once an item is placed on hold, if the patron changes the pickup location after the item has already been paged for, the item will not be paged for again. With Title Priority Paging and “Prioritizing Hold Fulfillment at the Pickup Location” settings in place, this means a patron could be waiting much longer (depending on the “Pageslips: Number of hours before page can be transferred”) for their hold, even though they have fixed their mistake and reselected their intended pickup location. Additionally, even if the old pickup location pulls the item, they won’t be able to fulfill the…

    12 votes

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  14. We require certain information to create a library card, however Sierra does not enforce this requirement at the system level. Since it isn't mandatory, some data simply never gets captured and creates more work on the backend.

    Beyond that, having certain information in the record would allow us to build a better understanding of our usership so that we can make better decisions as an organization.

    I especially would love the ability to require any and all of the fixed-length fields; especially patron category, birthdate, home library, and notice preference.

    15 votes

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  15. Currently when NCIP items are returned via a sorter, SIP2 is not able to check them in. This results confusion for staff and patrons, as when staff check in the item it traps the hold once again. Currently, the only solution is to re-check out every item returned through a sorter to the patron, and then re-check it in via SDA, which adds to overall workload.

    5 votes

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  16. So as we've seen repeatedly despite training & periodic reminders to exercise caution, the putrid corpse of liberty can really do a number on the Clear Holdshelf Report. We see disturbingly frequent scenarios where someone at one of our locations is not careful & winds up wiping out the holdshelf report for all 40 other branches. While we're fortunate to have someone here who has created a sort of recovery tool, we'd like to see the potential for such chaos somehow eliminated.

    16 votes

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  17. When checking out a patron within Sierra, it would be best if the staffer could easily toggle between offering a paper date due slip, an email slip or no slip. This functionality seems to have gone away.

    10 votes

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  18. For libraries with floating collections, the location where an item was made "claimed returned" may not reflected in the item record. This is because the 3 options staff have when an item is "claimed returned" does not change the location of the item.

    Essentially the problem:
    An item is “checked out” at location A.
    The item is “claimed returned” at location B.
    The item location remains as location A.

    Staff have 3 choices when they make an item claimed returned:

    · 1. Places a claimed returned note in both the item and patron records

    · 2. (Optional) Removes the check-out…

    4 votes

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  19. Duplicate instances of a single item frequently appear on Bib Paging Lists resulting in confusion and either wasted paper (up to 7 pages were printed for a single item once) or wasted time deleting those lines before printing. There is no need for the paging list to alert us to multiple holds for any item, especially if we can't physically fulfill those holds.

    33 votes

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  20. https://ideas.iii.com/forums/951745-ils-sierra/suggestions/46670854-sierra-5-5-direct-view-public-display-to-disco is closed/says it's already supported, but the part for being configured to more than one display option is not addressed. We would like to be able to have more than one option to display - Vega, Classic, Encore and even III Mobile if possible - so we can see how all iterations look right from the SDA. So in the menu it would be View | Public Display | array of choices

    15 votes

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