125 results found
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Allow the maximum fine to be a percentage.
Change the max fine from a flat rate to a percentage (50% of the items cost).
9 votes -
Allow parents to view associated account activity
With the increased scrutiny on children's books, we are looking for ways to offer parents opt-in access to their child's account activities.
Our suggestion is to expand functionality for associated accounts. Associations allow staff to link parents to their children's accounts, and access those accounts easily. However, from the parent's dashboard when they login to PAC, they are unable to view or manage their associated accounts.
We would like parents to be able to see what is checked out to their children's account. An adult is already required for any cards registered to minors, so it makes sense for a…
12 votes -
Autoprint hold slips in Leap bulk check in
One of the key hold ups to staff embracing Leap over the staff client at our library is the need to click continue or press the enter key to generate a hold slip for EVERY item triggering a hold in bulk check in. We are a large, RFID library and these added key strokes required for processing pulled requests and book drop are a primary complaint and Leap adoption deterrent for our staff.
16 votes -
Not-Supplied status for Holds - change back to on hold if item becomes avaliable
When an item hold has the status of Not-Supplied, if this item then becomes available eg if a a lost item is returned, the not-supplied status doesn't automatically retrigger the hold.
Currently you have to go in and manually reactive the hold.50 votes -
Convert Item Holds to First Available Copy Holds
Create a way to convert an Item specific (not Volume specific) hold request to a First Available request. To often staff create a hold for a patron from the Item Find Tool and create the request for that specific item which usually delays the fulfillment of that request.
26 votes -
Multiple Holds
We'd like to have a way to place multiple holds at once. The existing multiple holds option doesn't quite do that as it still requires re-entering the title and selecting it for each copy needed while in the holds area of an account. For a book club, for example, it would be much faster and easier to select a title to hold and have a way to say we want 15 copies from this bib record, rather than have to select it title 15 times.
56 votes -
Leap: Print from Find Tool
We'd like the ability to print from the Leap Find Tool, like we can from the client Find Tool.
19 votes -
Add ability to enter a reason when cancelling a hold
Currently, patrons receive a default email message when their hold is cancelled. It would be great for staff to have the ability to enter a reason or write a brief message letting the patron know why their hold was cancelled.
91 votes -
Make Secure Patron more functional
All use of Secure patron when customer has checkouts, holds, etc.
The secure patron function in Leap does almost exactly what we need for what we call suspended patrons (those not allowed on library property) - it blocks a customer's record and provides a clear, visual indicator that the account has been secured.
I can't use it though and had to create a workaround to accomplish much the same thing because Secure Patron is only an option when the patron has no account activity. This makes no sense and renders the function unusable.
9 votes -
Number entries in Leap search results sets and patron reading history
Given the amount of scrolling sometimes required in Leap, it would be really helpful to have results lists and reading history lists be numbered.
5 votes -
Display additional record types in "Recent" workform tracker
The "Recent" tab in the Leap Workform Tracker lists recently-accessed patron, item, and bibliographic records. Now that additional record types are available in Leap, it would be helpful to have additional record types listed in the "Recent" tab, including but not limited to:InvoicesPurchase OrdersRecord Sets
Idea Value
The "Recent" tab in the workform tracker is a helpful tool that allows staff to easily reopen records that have been recently closed. Adding additional record types to the recent tab would be helpful for all staff, especially technical services staff that are transitioning to Leap.54 votes -
Easy link to item and bib details when using New Hold function in Leap Holds view
I love the New Holds function in Leap. It makes it easy to place lots of holds for a customer in a single session when you know exact info and they are fine getting it later. With this feature though, you have no way to easily see WHERE copies of a title are or what their status is or details about WHAT you are placing a hold on. It would be great if there was a way to link to or preview bib info and item details (such as circ status and location) so you know if you even need…
8 votes -
Display Last Activity Date in Item Records
While Leap Item Record views are pretty robust, they often lack a very critical piece of information - Last Activity Date. Modification and Creation date display in Properties but Last Activity Date is not displayed. While it can sometimes be found in the History view, this is not always the case. Sometimes History is empty in Leap. We reference Last Activity date in the staff client on a regular basis and need ready access to that same information in Leap
Idea Value
Last Activity date and info can be helpful for collection evaluation and in tracking down items.12 votes -
Include item barcodes on billing notices
Currently item barcodes are not included on the billing notices. We double check the shelves for billed items prior to mailing the bill to the patron. Often we have multiple copies of the item. To ensure that the bill is accurate and the items are truly missing, we have to take the other copies to the circulation desk and double check their status. This is time consuming, inefficient and occurs frequently. Item barcodes are include on the overdue notices. I would like to see them included on the billing notice too.
Idea Value
This would simplify the workflow, reduce staff…45 votes -
Select multiple branches more easily in LEAP find tool.
In the Find Tool, allow users to filter by a library organization's branches by selecting a library 'quick pick' option. This would eliminate the need for a system used by multiple libraries to click each branch associated with their organization.
Idea Value
In the Find Tool, in order to filter a search for an item with an assigned branch within our library organization, we are required to select the checkbox next to each branch from the drop-down menu. We have over 20 branches, which makes the filter cumbersome. We would like to be able to select all of our branches…40 votes -
Ability to place holds on all items in a record set
From time to time, we have need to place all items on a record set on hold to call them in for a specific purpose. It would be great to have the ability to select all or some items within a record set and click a place hold button and then have the option to move the request for each of these items to the top of queue.
Idea Value
This would make functions so much faster and easier. For example, right now, I need to place item level holds on a couple dozen checked out items to inspect them…80 votes -
Leap Check Out Button Label Receipt and add Button to Close without Receipt
In Leap relabel the current submit Close button to Receipt. Add an additional button next to it called Close that that would close the record check out the material but would not generate a paper receipt print dialog box etc.
Idea Value
This would save paper for those libraries that have suppressed the print dialog box in their browsers for Leap and patrons that did not want a paper receipt.31 votes -
Stats page-Add more stats in Bib records to aide collection management; regaining functionality of the Preview window from desktop client.
Provide aggregate circulation data and status by branch and item record. Previously this information was available on the Preview screen of the desktop client. Desired information by branch: Number of items, Number of holds, Year-to-date circulation, Previous year-to-date circulation, Lifetime circulation, Year-to-date in-house use, Previous year-to-date in-house use, Lifetime in-house use. Desired information by item: Assigned Branch, Collection, First available date, Year-to-date circulation, Previous year-to-date circulation, Lifetime circulation, Year-to-date in-house use, Previous year-to-date in-house use, Lifetime in-house use, Shelf location, Volume information, Current Circulation Status, Barcode, Last activity Date. This information should be sortable by any field.
Idea Value
These…22 votes -
More Hold Routing Sequences
Add more (optional) Holds Request to Fill Routing Sequence tables.
Idea Value
As libraries work together more and more in order to provide the best possible services, it's important that Polaris provide needed flexibility in holds routing. This is especially important for consortia (many of which are growing as independent libraries experience budget crunches and are looking for efficiencies). The current primary/secondary RTF and different grouping options are good, but insufficient as material delivery challenges make moving holds across libraries more costly/difficult (especially if there are large areas involved).23 votes -
Have the ability to use the ENTER key to close a check out in Leap
In Polaris staff have the ability to tap ENTER to close a check out. In Leap, staff must select COMPLETE with the mouse to close the transaction.
Idea Value
Polaris users have become acustomed to using ENTER to finish a check out so having to select COMPLETE is awkward and takes extra steps involving the mouse.42 votes
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