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245 results found

  1. The "recent search" in Search/Holds allows Libraries to determine how many past searches are saved. This is a huge benefit for staff when they are performing reference interviews with customers.

    This "recent search" option is not available in the checkout browse workflow.

    Our library has multiple bib records for DVD TV series (eg. Season 1, Season 2 etc). Staff that assist customers to place holds at the circulation desk struggle to place holds on these DVDs because they must keep typing the same title again and again into the checkout browse search query.

    We have communicated to staff they can…

    4 votes

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  2. Customers still want staff to place bib level holds for them at the circulation desk. In checkout it is fantastic that staff can search the catalogue to place holds, but they often don't want to view every bibliographic record before placing the hold.

    Customers asking for assistance at the circulation desk often have complex needs. They are looking to place holds on a number of titles within a series or they found the Discovery Catalogues did not meet their needs.

    It would save staff a lot of time at the circulation desk if they could place holds on the titles…

    8 votes

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  3. A Keyword search in the SDA Search/Holds does not sort titles as expected because of the number of indexed characters in title keys.

    Innovative has noted: "These title keys are a fixed number of characters and is based on approximately the first 30 characters of the title. We don't have any way to adjust this in the system configuration. "

    We have DVD titles that include the title, season, and episodes. These do not file as expected in a SDA search because all of the metadata is longer than 30 characters.

    I understand that the "phrase" facet after performing a…

    5 votes

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  4. Staff want to limit their search in Search/Holds to items that are on the shelf at their branch. These would be items with a status of "available" and a loan rule equal to zero.

    Circulation workflows are severely impacted when staff have to use the SDA and the Discovery Catalogue to determine if items are in the branch.

    Libraries with floating collections or multi-branch libraries do not always know what is on their shelves.

    Customers that visit the circulation desk want to know if an item is in the branch. Staff want to know if items on a particular subject…

    12 votes

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  5. We frequently have the unfortunate situation where staff accidentally delete their paging list from the list of Notices. Ideally, we'd prefer that frontline staff be able to prepare, print, & fulfill their paging lists but not be able to delete them.

    Separating authorizations to create/edit/delete these lists from the preparation & printing would save support staff a great deal of time spent recreating these lists & remove some of the potential for frustration & confusion among frontline staff.

    36 votes

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  6. Can we have a feature in Global Update that allows us to attach item records to bib records from a review file? For example, we discovered we had a batch of 50 bib records without items (these were electronic and just need an item all with the same location code) but now I have to go through each one and individually attach. It would be great to do this in one fell swoop.

    9 votes

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  7. Libraries use Decision Center to determine what is not circulating or what has been at the Branch for a long time without circulating.

    The new "item status date" added in Sierra 6.0 could help Decision Center identify items that were moved to a branch but have not been checked out (eg. items get to the new branch by using CIRCA's item status change from "checked in" > "in transit" > and then are checked in at the new branch)

    Reports that would benefit from this would be the Maintenance Report or any report that lists a "created date" and "last…

    7 votes

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  8. Currently when using the "forgot your PIN" reset PIN /Password function in the WebPAC the patron completes a pin reset form and then the system emails the patron with a link to the PIN Reset form.

    We would like to see an option to SMS the patron with the link. This would be helpful for readers who have don't have access to their email / or have changed their email address.

    11 votes

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  9. In a load profile you can only use @ov_attach_insert with @ov_action of a, b, c, or e. However it is possible to do an a match and attach with any @ov_action if you use the @ov_priority function. It should be possible to use @ov_attach_insert in that situation as well.

    I use @ov_attach_insert on all my match and attach loaders to insert a note field I use in all my records, but I can't use that in the case of @ov_priority loaders because I can't use @ov_attach_insert.

    4 votes

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  10. We're interested in evaluating how well our Floating Collections are performing to see if it's benefiting specific locations or ranking specific location codes preferably, but not necessarily limited to, change of circ or transit wait time post-float at branches to determine what should and shouldn't float for that branch going forward based on past performance. Besides the drought report in Decision Center, this information appears to be lacking. We'd like for reporting capabilities to be added to its data to help inform decision-making in terms of tweaking Floating Collections location codes to keep and which to return to non-Floating going…

    7 votes

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  11. We're looking to replicate the behavior in the attached picture from Polaris on our Sierra site.

    Specifically, our goal is to show an override prompt to try to prevent a location from going under a specific number of copies for a title. We're aware of Float Determiner Rules as far as entire location codes, but we're interested in using the number of copies of a bib record to prevent the item from floating if doing so would put them under the threshold number of copies.

    4 votes

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  12. The protocol used for the transfer API (ISO 18626) does not provide a field for a patron note. There is a "serviceInfo/note" which OCLC maps to their Borrowing Library note. OCLC said they would look into whether there are any other potential options, but any solution would require development by both OCLC and Innovative. We would like to map data to patron notes or a Sierra ILL request location field.

    2 votes

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  13. Spine Label Queues are only available in the current session and do not save. We are able to print spine labels (sheet or continuous) from Create Lists, but cannot apply print templates with this function. Can we either have the option to apply print templates when wanting to print batches of labels via Create Lists and/or have the option to hold on to our spine label queues for more than just the current session?

    10 votes

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  14. Notify user when a patron linked to the current patron has holds available for pickup. This would eliminate the need to check individual accounts. The also eliminates having a patron leave without all the available holds for that family.

    16 votes

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  15. In order to make webpac can link to the LC Name Authority File,
    it is needed to separate the link of MARC 100, 110, 600, 610, 700, 710.

    For example : https://cylis.lib.cycu.edu.tw/record=b3104334
    Separate the AUTHOR name link
    "Hull, John, 1946- author. http://id.loc.gov/authorities/names/n88011278"
    to "Hull, John, 1946- author." and "http://id.loc.gov/authorities/names/n88011278" .

    And then patrons can click the url "http://id.loc.gov/authorities/names/n88011278" to see the LC Name Authority File.

    7 votes

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  16. At the end of the year/before we open on January 2nd, we have to manually zero out the YTDCIRC and replace the LYRCIRC with YTDCIRC. Besides being time-consuming if you have a lot of records, this process also then changes the last updated date of the item record, which makes that date less helpful, especially for missing, lost, etc items. This should be done automatically, and it should not change the last updated date of the item record.

    82 votes

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  17. By adding the invoice printing we can print out the invoices in excel form including the data we need for the finance department process.

    7 votes

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  18. We'd like autorenew to look at the overdue count of the item rather than the patron HLOVERDUE (highest level overdue) when determining if the item should be renewed. This might be best implemented as a toggle in Admin Corner.

    Currently, if the patron has a billed item, autorenew will cite the patron block for HLOVERDUE when blocking other items that would otherwise renew. In our system, we prefer to use the item's overdue count rather than HLOVERDUE for autorenew. When a replacement bill is on a patron record, they don't understand why autorenew has stopped working for their patron record.…

    6 votes

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  19. Once a user is created in the admin app, you are not able to update the username. You may update the password, permissions, etc., but not the username itself.

    All of our clerk-level positions are part-time, so there is a lot of turnover. Each time an employee leaves, his/her account must be deleted and a new one created for the replacement. When the new account is created, you then must import all of the permissions, options, locations served, etc., of a comparable employee for the same location.

    Ideally, we would simply be able to edit the username and password and…

    58 votes

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  20. In Sierra - SDA and Web - you can sort review files in Create Lists by the column header, i.e., file #, current records, max records, type, status, login and created.

    In the Admin App (BACK END MANAGEMENT > Review Files), the only columns displaying are file # (which doesn't appear to match the file # in the SDA/Sierra Web), number of records (= max records), current and name. Sorting by column is not an option.

    The display, labeling and function for managing review files should be consistent.

    Idea Value
    When managing review files in the admin app, particularly when…

    21 votes

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