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ILS - Sierra

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  1. We can’t use this button because we don’t use print templates for our bills.
    We would prefer them to look pretty with Print Templates instead of the plain text we currently have. To avoid staff confusion, it would be great if this we had the ability to disable/grey out this button.

    3 votes

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  2. We recently started using NCIP authentication for our new ILL service. We learned after implementation that NCIP login is blocked for any of the reasons in the Patron Block Table. This makes sense when the block is for an expired card, or for fees over the threshold. This makes less sense when they have reached their maximum holds in Sierra.

    What we're seeing is that patrons cannot log into the system at all when any of the block parameters are true. We would like to be able to enforce certain blocks but not others for account login.

    We can increase…

    3 votes

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  3. The element PatronName in the Item Paging Slip & Item Paging List Data library be broken up into Patronfirstname and patronlast_name elements like in the hold/transit slip data libraries.

    3 votes

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  4. Collection and circulation analytics would improve if we could import Create Lists item/bib search results into Decision Center.

    If so, Decision Center could aggregate Create Lists results (searches based on authorities, orders, or hold/patron circulation behaviours) to provide circulation and collection statistics.

    Our libraries would be satisfied for this import to display the fields that are in the “high”/ “low” circulation weeding reports.

    We understand that the aggregated statistics in Decision Center are generated the night before.

    3 votes

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  5. Our Acquisitions staff does not use List Price when ordering, & is hoping that Estimated Price could be modifiable via Rapid Update. At the moment, this would help them modify 200+ order records, which they now have to do manually.

    3 votes

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  6. More control over choosing priority between the item-level holds queue and the bibliographic-level holds manually so that the Processing department can pull back specific items on popular, high-volume holds with more ease.

    3 votes

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  7. We have a floating collection and use Decision Center to manage our collection. We need to know what is on the shelf OR not on the shelf at multiple sites. To do this, we use excel pivot tables to manipulate the "low circulation weeding reports". I have attached the workflow and the result.

    After pivoting the "low circulation weeding reports" (searching for items that have circulated less than 300 times in 1 month at multiple branches) our result includes everything on the shelf at multiple branches. The pivot table allows us to identify which titles are at a branch AND…

    3 votes

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  8. We'd like to be able to track how many times an item was checked out to our patrons vs patrons from other libraries.

    2 votes

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  9. When AACP is turned on and we've loaded new / changed authorities, there are some bib records impacted by the authorities' headings which do not get automatically updated and require staff edits. Sometimes it is terminal punctuation that needs to be added for certain entries perhaps tied to a new closed death date; or sometimes it's an indicator in a bib MARC field that should get added because it's in the authority record that's new or changed. We think just a little bit of development here would help save staff time.

    2 votes

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  10. We would like the ability to select multiple, or a range of entries in the Branches table & be able to edit them in batch. For example, making a list of newly available location codes public, or assigning them a Circulation Address Number would be much easier if we could update dozens of entries at once, rather than one at a time.

    It would be nice to see this introduced across multiple tables.

    2 votes

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  11. ILL items- In Transit status and print transit slips
    We have three branches and our ILL department is located at one of the branches. We would like the ILL module to change the status to "In-Transit" instead of "Ready for Pickup" and print a transit slip when the items are being sent to two other branches.

    2 votes

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  12. Sierra currently removes any leading apostrophe for example from the normalised author fields on bibs. For example, normAuthor over API. Other diacritics such as ʻokina (ʻ) is not removed from normalised fields. Because of this, any systems that use norm fields over API are not alphabetising the author correctly.

    It would be great if Sierra could remove the ʻokina (ʻ) from the normalised author fields. Specifically normAuthor.

    2 votes

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  13. A Sierra feature to allow scanning a Driver’s License to auto-populate customer information for a new account and/or to update an existing account. Automatically inserting a customer's name, date of birth, address, and DL number would result in less typos/mistakes, save considerable staff time when creating or updating an account, and additional staff time in reviewing and fixing errors.

    2 votes

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  14. We use forms in Sierra for inter-library loans. We have, however, found that some users are too quick in submitting requests. I think it would be a good idea for ILL forms in Sierra to have additional functionality to slow user behaviour down and to allow for more accurate ILL requests:

    1. We have ILL conditions included as text below our ILL forms that would be better served as check boxes in the form e.g., "I understand I am responsible for copyright"; "I understand I am responsible for any replacement or repair fines".
    2. I also think if we could make certain…
    2 votes

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  15. We would like to be able to reinstate manual charges, whether they're for the collection agency fee, or something like a damaged container or replacement power cable. The reason why we cannot currently reinstate this particular charge type is not stated in documentation & while I may have known at one point, memory fades as we age. Being able to simply reinstate a manual charge would simplify & expedite workflows, whereas now, we have to make like Hall & Oates.

    2 votes

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  16. It can be useful to check the number of users in each group currently logged in to Sierra. In our case, there is a self-checkout group that should have a specific number of logged-in users throughout the day that requires monitoring.

    The number of users in each group logged in to Sierra over the course of the day is available by SSH (in Admin Corner, "Number of INNOVATIVE users by hour").

    Monitoring this information in an automated way is not straightforward. Admin corner can send an email, but only from an interactive SSH session. It is possible to automate an…

    2 votes

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  17. One of our branches uses shielded RFID pads, and the software could hook in to their previous ILS and context switch the current RFID action (tag on, tag off, no change) depending on the active function screen by overlaying a screen over the ILS to track the toggling.

    Can support for this functionality be offered for Sierra? I assume it would involve working with the RFID vendors to get it up and running.

    The current workaround is to use Sierra macros to trigger the RFID function change, but this is reliant on staff remembering to press the keys which may…

    2 votes

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  18. Hello Everyone,

    We are currently using the GET /v6/bibs/search API to take advantage of the AWS search integration, which has been working well. However, we’ve encountered limitations in filtering the search results by Material Type, Collection, Language, and Location.

    It would be highly beneficial if this API supported additional filtering parameters to narrow down results at the source. Relying on the client or webhook server to apply these filters adds complexity and can introduce delays in presenting results to the end user.

    Thank you.

    2 votes

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  19. Each week staff go into Create Lists and repopulate a designated review file with current data from a system-generated list. Two examples of system-generated lists include the OVERDUE ITEMS and PURCHASE ALERTS files. It would be great if our site could schedule Sierra to identify a specific list number and replenish or refresh the contents of it with most current system file's data. This would make the task fully automated. It's important to our system to be able to designate which list or review file number to use for each system-generated file job, however. We are a consortium and our…

    2 votes

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  20. We would like the ability for authorized/admin level staff to collectively shuffle multiple holds, so those at the bottom of the queue can be selected & moved to the top. Their order at the top wouldn't necessarily matter, as long as the group were all advanced in the queue.

    Use cases: item recalls, where tech services staff have to place dozens of holds on items, all of which wind up at the bottom of the queue & need to be shuffled individually/manually.

    Book club: we had a situation recently where staff at one branch cancelled holds on book club items…

    2 votes

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