293 results found
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Reading History via API
At this time it is apparently possible to retrieve the patrons Reading History via REST API sorted by date (oldest first or newest first). The most requested API enhancement request for us is to be able to retrieve the patrons Reading History via REST API sorted by Title. Another enhancement request is to be able to retrieve the patrons Reading History via REST API sorted by Author. This would be useful since users may have hundreds of items in the reading history.
6 votesThis idea will be reviewed for consideration as an enhancement in an upcoming release.
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Sorting Searches in Patron Indexes
When creating a new customer record from scratch, or when updating & finalizing those submitted through our online application, we have staff perform some checks to prevent duplicate records.
They'll begin by searching the Name index to make sure that there's no pre-existing record for the same name. Then as backup, they'll try searching by birth date or phone number.
However, when you search by birth date or phone number, the results do not come back in alphabetical order, making things a bit harder than they should be for frontline staff. See example image where the search for the DOB…
6 votesThis idea will be reviewed by the product management team for possible inclusion in a future release.
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Improving loan history
Our patrons are curious about their loan history. They would like to sort it by author or title in addition to the checkout date. We have told them to export it. But exporting the checkout history loses the checkout date! Could more sorting possibilities be added to the catalogue and checkout date added when exporting?
6 votes -
Eliminate the two-tiered (context) logins that identify branch locations and personalized user
Several years ago we adopted context logins. We have established that a 1 tier login will not work for us.
CURRENT STATE : Our Regional Library consists of 39 branches in almost as many cities. To distinguish the branch of our Sierra users we currently use a two-tiered login. This login process allows us to continue to use generic branch accounts while meeting our obligations to protect customer information. The two-tiered login allows us to collect branch-specific data and apply unique user settings, options, and settings.
The drawback is that our staff must login twice and it may pose an…
6 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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Add a shortcut to print out patron barcode
When staff opens a patron's record, add a shortcut feature that allows them to print out patron barcodes. This will really help when someone comes in and don't have their library card with them, so wants to get their barcode information
6 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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Improve item title display on patron-facing devices by adjusting SIP2 parameters
Skip certain MARC subfields when preparing data for SIP2 connection.
Specifically:
When Sierra needs to send information to display an item title on a patron-facing device (automated materials handler, self-checkout kiosk, etc.) via SIP2, it currently appears to concatenate all occupied subfields of MARC field 245 and remove the delimiters. This means that certain information not intended to be patron-facing can end up appearing in the title the patron sees on screen (e.g. "880-01 Desu nôto 2..." appearing instead of just "Desu nôto 2...", where "880-01" is not actually part of the title, but rather a reference to another field…6 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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The Z39.50 Server and Authority Records
Searches of Innovative databases that contain authority records using Z39.50 search do not return authority records.
The ability to search for an authority records would contribute to the quality of the database and make it easier to generate linked data.
6 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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Charge type on fines tab needs to specify if it is a damaged item
Would love to see the word "replacement" changed to a word that gets at the actual status. Currently the charge type of "replacement" is used for a long overdue item that has been billed or a damaged item that has been billed. To find out if the item that has been billed is damaged or just hasn't been returned you have to go into the item record to see if a damaged note has been added.
6 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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Expand Locations field for bibs, holdings, and orders API responses
Currently, the bibs, holdings, and orders APIs do not return the expanded Locations fields for records with multi locations. The multi location value that is returned is useless without the expanded values.
6 votes -
Allow an option for patrons to choose a different default pickup location in Encore instead of it defaulting to the patron's home library.
Currently, when a patron is logged into their Encore account and they place a request, the system will default to their home library for the pickup location. If they want to pick up somewhere else, they have to manually choose that option from the dropdown menu.
We want to keep the home library field limited to physical library locations, but allow for alternative pickup options that aren't specifically a home library (community pickup location, or hold lockers, etc). Right now, if you want to pick up somewhere other than your home library, you have to choose from a dropdown option.…
6 votes -
REST API security enhancement request: Assign granularity to API role permissions
Objective: Allow Libraries to assign granularity to API role permissions.
When Libraries give a 3rd party vendor read access, we want to be able to restrict the endpoints associated with the role. In addition, we want to restrict the fields that can be returned. Ideally, the implementation of the requested features below will provide an interface to the Innovative clients where the vendor access will be managed.
There are endpoint and field restriction examples below to show how assigning granularity to API role permissions would allow libraries to improve access management.
Endpoint restriction example:
We would like to be able…6 votesThe product manager will review this idea for possible inclusion in a future release.
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Toggle for Autorenew HLOVERDUE Patron Block
We'd like autorenew to look at the overdue count of the item rather than the patron HLOVERDUE (highest level overdue) when determining if the item should be renewed. This might be best implemented as a toggle in Admin Corner.
Currently, if the patron has a billed item, autorenew will cite the patron block for HLOVERDUE when blocking other items that would otherwise renew. In our system, we prefer to use the item's overdue count rather than HLOVERDUE for autorenew. When a replacement bill is on a patron record, they don't understand why autorenew has stopped working for their patron record.…
6 votes -
Record History for bib records does not capture elevated credentials
Currently the Record History report for Bib Records in Sierra contains a list of record changes, the login that made a change, and when it was changed.
However, if the change to a bib record was attempted with a login without the required permissions, Sierra will ask for a login with elevated permissions and allow the user make a change once logged in. In this case, the Record history will record the first login (without required permissions), instead of the elevated login needed to make the change.
Problem: Record History report for Bib Records Record History report for Bib Records…
5 votesThe product team will review this idea for consideration for a future release.
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Automatically email due slips from Express Lane
Do you want all of your patrons to receive due slips by email, every time they check out an item?
Express Lane can be configured to automatically print a due slip, or allow patrons to choose between some combination of print or email due slips with an option to decline, but cannot be configured to automatically send an email due slip with no option to decline.
In our special library, it is desirable to always send email due slips with no option to decline. We want our patrons, who are all employees, to receive this documentation for every loan for…
5 votesThe product team will review this idea for consideration for a future release.
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Add Sierra Hold Request Date into Hold cancellation notices
Support team told us Sierra isn't designed to supply hold request date for cancellation notices. Please consider add it. thanks
5 votesThe product team will review this idea for consideration for a future release.
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Validate tickler date field to prevent miltickle failures
When a tickler has invalid data in the "Date (YYYYMMDD)" field, Sierra's nightly tickler process will fail and any ticklers on order records not already processed will not be sent. This failure will keep happening every night until the problem is discovered.
For example, dates entered with dashes separating the elements ("YYYY-MM-DD") or with additional characters following the date ("YYYYMMDD - Note text here") will cause this kind of failure.
In the absence of an easy way to search for invalid data in the tickler date field (e.g., Create Lists), it would be very desirable for Sierra to validate user…
5 votesThe product team will review this idea for consideration for a future release.
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Increase Max Size of Item Code 1 Field
The Item Code 1 field was going to solve all my statistical issues. I thought it had 5 characters and each character could be 0-9 which meant I could assign a meaning to each character. For example, the first character indicates agency (1 for CPL, 2 for ADL, 3 for BKM) and the second character indicates audience (1 for adult, 2 for young adult, 3 for juvenile, 4 for other) and the third character, format, etc. HOWEVER it turns out that the largest number this field can hold is 32767 which is weirdly random and very limiting when you want…
5 votesThe product team will review this idea for consideration for a future release.
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Allow libraries to customize return addresses for bills
Our library would like the option to have the return address for bills reflect the address of the patron's home library (as defined in the patron record) rather than the owning location of the item. The current setup (using the owning location of the first item on the bill) means that when patrons check out items sent from another branch to fill a hold, they can receive a bill from a library that they may never have been to. While patrons can visit any of our locations to resolve a bill, we would prefer the bill to reflect their local…
5 votesThe product team will review this idea for consideration for a future release.
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Unfilled Pages Function
Following Disney's lead of recycling years old ideas for theme park attractions, I'd like to see an idea I'd had while working with a former employer brought to fruition in Sierra. We had been using Millennium at the time & the Circ Product Manager had gotten to a point in development that there was a near-working model on III's test environment (I've got screenshots & even a Captivate video somewhere), but I left that employer & the III product manager left III & the idea was abandoned. Sure, it's not as exciting as Disney's announced "Villains Land" or a boat…
5 votesThe product team will review this idea for consideration for a future release.
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Always renew a checked out item in SDA if there is an available item (without pop-up)
By default in the SDA, items are blocked from renewal if a hold is placed on the associated title or volume.
If the Renew Title Holds feature is enabled, the system gives you the option to OVERRIDE the block on renewing held titles and volumes. The system does not consider frozen holds when blocking items from renewal.
Staff will always select "yes" to a renewal if there is an available item. They do not want to continually select "override" when they are renewing multiple holds.
Can there be an option to always renew if there is an available item (without…
5 votesThe product team will review this idea for consideration for a future release.
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