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307 results found

  1. Right now NCIP for Symphony, Voyager, Polaris, Koha and Evergreen all accept ISBNs, but Sierra's does not.

    4 votes

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  2. The form endpoint is used to identify cases in which a patron must place a volume level hold or is restricted to an item's home library as a pickup location. Both of those involve item level specifics and yet the endpoint only works with bib records. This is an issue in particular with multi-location libraries/consortia who use the home pickup feature.

    As an example, a sample bib record has two attached items, one which uses the home pickup feature such that it may only be picked up at library A, and one that does not restrict pickup locations so may…

    4 votes

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  3. 4 votes

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  4. Problem: The text of emails sent when using the Approval and Denial notifications in Recommends cannot be currently altered. We would like to be able to provide more customer friendly email templates to patrons that allow us to explain why an item was denied or what the process is for items that are approved.

    Impact: Being able to communicate with our patrons at the outset of the process will save staff time by not having to have go back and forth with customers over email to explain processes and reasons for purchase requests. Additionally it will improve the customer's experience…

    4 votes

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  5. In the PIN reset workflow, when a user enters a new PIN and confirms it with a different value, the message “New PINs do not match” is displayed. Currently, this string does not appear to be configurable via the messages.conf or messages_lang.conf files, and cannot be localized.

    This limits our ability to fully support non-English users and ensure a consistent and accessible user experience across the system.

    Suggested improvement:
    Allow the “New PINs do not match” message to be configured through messages.conf, using a key such as RESETPINSDONTMATCH, or by extending the functionality of the existing REQ

    4 votes

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  6. I would like to add an optional parameter to the Sierra API endpoint for checking in items to allow for backdating those transactions as you can within in the client as it may help with automating some projects.

    For an immediate example, I have identified a number of items that were not removed from the checkout table correctly due to locked patron records, where the were placed in transit and I can see a time the checkout ought to have occurred via the in transit message. I would like to write a script to correct these failed checkins once they…

    4 votes

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  7. Sierra now supports SAML for authenticating staff, but still allows users to authenticate without MFA using the less secure Sierra legacy authentication method. Sierra should allow administrators to require SAML authentication instead of always allowing users to choose SAML or Legacy.

    4 votes

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  8. When using Manage Holds, information about any recalls that have been issued for items on hold is not displayed.

    This information can be found by consulting the item record (right click, "Edit item", then open the item) and checking for a "Recall Date" value, but it would be very helpful for us if this information could be included directly in the Manage Holds results. For example, the "Hold Status" column could include indication of recalls to provide a fuller picture of the situation at a glance.

    This idea could be incorporated in work on the following related suggestion:
    https://ideas.iii.com/forums/951745-ils-sierra/suggestions/48633872-improve-standardize-information-available-when-vie

    4 votes

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  9. Organizations with restrictive security policies may be unable to use FTP over port 1021 (or any other port) for file transfer to Sierra WebPAC, since FTP is an inherently insecure protocol. For the same reasons, FTP should ideally not be in use at all (even where permitted by the customer's organization) since it entails sending login credentials in cleartext which makes it subject to interception and abuse.[1]

    Without FTP, the only alternative is to use Web Master within Sierra Desktop App to upload files to make changes to Live or Staging WebPAC screens.

    If Innovative implements Secure File Transfer Protocol…

    4 votes

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  10. One of the nicest features in Decision Center is the title details screen, which you can access by clicking on a title in the handful of reports that include title entries such as the Popular Titles Report.

    However, if you're logged in and happen to know the URL structure for those pages (https://[your Decision Center URL]/report/titleDetails/[bibnumber]) you can actually pull up the information for any title in your database directly.

    I'd like to see a means for navigating to that screen more directly and just expose this awesome feature of the platform that already exists. I envision a simple page…

    4 votes

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  11. Z39.50 database display names are limited to 50 characters in Admin Corner, but the contents of this field is truncated (at some length < 50) when displayed in the "Selected Databases" dialog in Sierra.

    The 50 char limit may seem generous, but for multilingual organizations (and/or multilingual databases or those that just have long names!) it can already be a challenge to abbreviate the database name in each language to fit while still retaining sufficient information. Truncation of this field further reduces the functional length of the database name.

    As-is, the "Selected Databases" dialog can be dragged wider by the…

    4 votes

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  12. A lot of alt tags appear empty by default and other accessibility issues seem to be outstanding. These two are examples that cannot be corrected by admins.

    Add relevant tags to improve the accessibility of the search results page briefcit.html. The search box form has no labels that can be read by screenreaders:

    Element Location: #searcharg

    <input type="text" name="searcharg" id="searcharg" size="30" onchange="return searchtoolSubmitAction()" maxlength="75" value="[search term]">

    The search history select element has no accessible name:

    Element Location: .navigationRow[align="center"]:nth-child(5) > form > select[name="HISTORY"][onchange="onSelectChange(this, '')"]

    <select name="HISTORY" onchange="onSelectChange(this, '')">

    4 votes

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  13. At present, we can only see the full name field in get patron endpoints. For some systems that connect via api, it would be highly beneficial to have other fields available relating to patron information. For example, separated first and last names.

    This is due the some systems relying on the information it can read from Sierra and not process further to define a first name.

    4 votes

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  14. An option for Sierra to notify the library of new ILL requests via email rather than a staff member manually checking the new requests function.

    4 votes

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  15. There is currently no way to update the status of a hold in the API.

    It would be very useful to change the status from

    "status": {
    "code": "0",
    "name": "on hold."
    },

    to

    "status": {
    "code": "i",
    "name": "Requested item ready for pickup."
    },

    Enhancement to be integrated into https://ideas.iii.com/forums/951745-ils-sierra/suggestions/47618129-it-s-about-time-to-make-holds-apis-first-class-cit ?

    4 votes

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  16. We'd like the ability to be able to attach a volume record from the Serial Checkin module. This would save time and make the serials module more useful.

    4 votes

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  17. We would like to have a collection summary report based on item records with a count by item type and location. If possible, adding a limiter for circulation status, for example on shelf or checked out.

    4 votes

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  18. In the SDA OR Sierra Web, the Sierra 2-tier login workflow allows administrators to set a "time-out" setting to the 2nd tier (personalized) login. This setting determines if the session will time out or close after a specific amount of time.

    This is an excellent workflow except that there is no setting to manage 1st tier inactivity. This means at the end of the day we have many Sierra licenses that remain open and the Library must manually force close the desktop applications using the "restart a process" in Admin Corner.

    Please configure context logins so that Libraries can determine…

    4 votes

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  19. Add an additional multi-character fixed-length field for patron records

    Our library would like to be able to track the branch at which a library card was issued separately from a patron's home library/preferred pickup location. Currently, we only have the "home library" field to store this information.

    There isn't an available fixed-length field for us to adapt for this purpose, and we expect a variable-length field will be prone to too many variations, typos, etc. over time to be reliable.

    4 votes

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  20. Decision Center has a number of Turnover reports available. However, not all of them allow you to choose Year and Month as one of the initial filters. For example, I normally look at the turnover by branch report each month. In early July (our fiscal year runs July 1 - June 30) I went to view the June report and was unable to see that, could see the annual totals for previous fiscal years. Only during the current fiscal year are you able to see the monthly breakdown. However, this is not the case with other turnover reports (by owning…

    4 votes

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