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  1. We use forms in Sierra for inter-library loans. We have, however, found that some users are too quick in submitting requests. I think it would be a good idea for ILL forms in Sierra to have additional functionality to slow user behaviour down and to allow for more accurate ILL requests:

    1. We have ILL conditions included as text below our ILL forms that would be better served as check boxes in the form e.g., "I understand I am responsible for copyright"; "I understand I am responsible for any replacement or repair fines".
    2. I also think if we could make certain…
    2 votes

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  2. We would like to be able to reinstate manual charges, whether they're for the collection agency fee, or something like a damaged container or replacement power cable. The reason why we cannot currently reinstate this particular charge type is not stated in documentation & while I may have known at one point, memory fades as we age. Being able to simply reinstate a manual charge would simplify & expedite workflows, whereas now, we have to make like Hall & Oates.

    2 votes

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  3. It can be useful to check the number of users in each group currently logged in to Sierra. In our case, there is a self-checkout group that should have a specific number of logged-in users throughout the day that requires monitoring.

    The number of users in each group logged in to Sierra over the course of the day is available by SSH (in Admin Corner, "Number of INNOVATIVE users by hour").

    Monitoring this information in an automated way is not straightforward. Admin corner can send an email, but only from an interactive SSH session. It is possible to automate an…

    2 votes

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  4. One of our branches uses shielded RFID pads, and the software could hook in to their previous ILS and context switch the current RFID action (tag on, tag off, no change) depending on the active function screen by overlaying a screen over the ILS to track the toggling.

    Can support for this functionality be offered for Sierra? I assume it would involve working with the RFID vendors to get it up and running.

    The current workaround is to use Sierra macros to trigger the RFID function change, but this is reliant on staff remembering to press the keys which may…

    2 votes

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  5. Hello Everyone,

    We are currently using the GET /v6/bibs/search API to take advantage of the AWS search integration, which has been working well. However, we’ve encountered limitations in filtering the search results by Material Type, Collection, Language, and Location.

    It would be highly beneficial if this API supported additional filtering parameters to narrow down results at the source. Relying on the client or webhook server to apply these filters adds complexity and can introduce delays in presenting results to the end user.

    Thank you.

    2 votes

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  6. Each week staff go into Create Lists and repopulate a designated review file with current data from a system-generated list. Two examples of system-generated lists include the OVERDUE ITEMS and PURCHASE ALERTS files. It would be great if our site could schedule Sierra to identify a specific list number and replenish or refresh the contents of it with most current system file's data. This would make the task fully automated. It's important to our system to be able to designate which list or review file number to use for each system-generated file job, however. We are a consortium and our…

    2 votes

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  7. We would like the ability for authorized/admin level staff to collectively shuffle multiple holds, so those at the bottom of the queue can be selected & moved to the top. Their order at the top wouldn't necessarily matter, as long as the group were all advanced in the queue.

    Use cases: item recalls, where tech services staff have to place dozens of holds on items, all of which wind up at the bottom of the queue & need to be shuffled individually/manually.

    Book club: we had a situation recently where staff at one branch cancelled holds on book club items…

    2 votes

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  8. Idea: create a new status that references a scheduled booking for an item.

    Value: Currently, Sierra does not change the status of an item that has a scheduled booking. When using the API to reflect the status of an item on a catalog, the item will show as status - (On Shelf) even though the item is not available because it has a scheduled booking for that time. This makes it seem as if the item can be scheduled for a specific time when it is already booked. When an item has a booking, changing the status to "Booked" when…

    2 votes

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  9. It would be useful to have CAS Apero enhanced to either:

    1. re-ingest the metadata automatically once the validUntil date is reached or

    2. have a setting to ignore the vaildUntil date.

    We are currently implementing OpenAthens which has a daily metadata refresh meaning the validUntil parameter is also changing daily.

    As Sierra cannot currently auto re-ingest metadata or be configured to ignore the validUntil parameter, we are currently hosting an edited metadata file on our web server (with a really long validUntil date) as a work around.

    1 vote

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  10. As a consortium, we schedule several monthly jobs/tasks for all 78 library locations. Scheduler does not allow you to copy an existing job/task and apply it to another library. We had to manually add each job, even though the majority of the parameters were the same. (78 lib * 5 tasks each is a lot of manual work.) And/or we should be able to create a template to reuse.

    1 vote

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  11. The Transfer Paged Items function in Sierra will display one of two statuses when the report is run - Eligible or Ineligible. You then check or batch select the requests you want to transfer. But the results might mix eligible items wit ineligible items & there's no way to group them together to make the selection & transfer process easier.

    Adding the ability to sort by the Status column would allow us to select the entire batch of items eligible for transfer much more easily.

    1 vote

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  12. Create the ability to extract attached media files in bulk from Sierra.

    1 vote

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  13. Issue Description:
    At our institution, item record numbers in Sierra are either 8 or 9 characters long, including the check digit. We’ve encountered issues during import/export processes where 8-character item record numbers inadvertently match 9-character ones—particularly when the check digit is excluded—leading to data mismatches and processing errors.

    Proposed Solution:
    We suggest padding item record numbers with leading zeroes to standardize their length, which would help prevent unintended matches and improve consistency.

    Current Workaround:
    Our current approach involves separating items into two groups—those with 8-character and those with 9-character item record numbers—then importing them separately and merging the files manually.…

    1 vote

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  14. There must be a configuration in Sierra to limit the number of holds can be placed at the bib level. We want to limit the hold count to number of copies in the Bib.

    1 vote

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  15. We have implemented SDA Context User functionality so staff will open Sierra using shared library login and then add their own login (permissions). We would hope better indicator (e.g. color) so it would be easier to notice if personal login/permissions is added or not (or if someone has forgotten to remove their personal login/permissions). At this time when you open Sierra using the library login you can see "Sierra" and "local system name" on the upper left corner (in our case Sierra Helmet). When you add personal login your name (user account full name) will display too (in our case…

    1 vote

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  16. To view a customer's recent history of telephone notifications, from their record, staff currently navigate from View - Teleforms. We haven't used Teleforms as a product since 2017, & it's a little confusing to have to explain to staff the connection between this, i-tiva, IPA, Vega Interact, or whatever other products might be in play.

    We'd like to see the ability to rename Teleforms to whatever the locally used product might be, or even something generic, like Telephone Notification History.

    1 vote

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  17. A "last status update" column in the low & high circulation weeding report results would help identify items for weeding or stock rotation.

    Why would this field help us weed or identify items for stock rotation?
    This item field identifies the last date an item changed their status. Many libraries change an item's status to "in transit" when they move an item from one branch to another. To that end, this field could help identify items that have either newly been received to a branch, or have sat on the shelf for some time.

    Items moving around systems with stock…

    1 vote

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  18. Our branches select which items should be sent to another library for stock rotation. Before items are sent to another branch, staff change the item statuses to "in transit". For various reasons, the branch staff cannot use Mobile Worklist to batch change these items to "in transit". The staff use Circa, but would prefer a Sierra integrated solution.

    Why integrate this solution in Sierra:

    • Circa is aging out. We cannot limit Circa permissions to only change Item status to "in transit".

    • We want to use the "item status update date" to track when items last moved to a branch.

    • We…

    1 vote

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  19. It is better to provide the option to delete the identity providers and modify the name of the identity provider by the administrator during SAML configuration.

    1 vote

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