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  1. When a tickler has invalid data in the "Date (YYYYMMDD)" field, Sierra's nightly tickler process will fail and any ticklers on order records not already processed will not be sent. This failure will keep happening every night until the problem is discovered.

    For example, dates entered with dashes separating the elements ("YYYY-MM-DD") or with additional characters following the date ("YYYYMMDD - Note text here") will cause this kind of failure.

    In the absence of an easy way to search for invalid data in the tickler date field (e.g., Create Lists), it would be very desirable for Sierra to validate user…

    2 votes

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  2. We currently have staff at a number of branches testing Mobile Worklists. More than one location has requested the ability for users to increase font sizes for displayed characters in title paging lists & elsewhere throughout the app. Hopefully this could be tied to their login, so settings are not constantly in need of a reset between users of shared devices.

    2 votes

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  3. By default in the SDA, items are blocked from renewal if a hold is placed on the associated title or volume.

    If the Renew Title Holds feature is enabled, the system gives you the option to OVERRIDE the block on renewing held titles and volumes. The system does not consider frozen holds when blocking items from renewal.

    Staff will always select "yes" to a renewal if there is an available item. They do not want to continually select "override" when they are renewing multiple holds.

    Can there be an option to always renew if there is an available item (without…

    2 votes

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  4. When using Create Lists and using Retrieve Saved Query, you are able to sort the list in ascending order. When you go to Save As a query, it goes in and there doesn't appear to be any sort of order (in the past I swear it went in the order it was added/saved). So if you have to tweak your query and need to Save As again, good luck finding it, esp. when you have 100+ saved queries. Ideally you could sort the list of queries, like you can when you initially retrieve them.

    2 votes

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  5. Z39.50 database display names are limited to 50 characters in Admin Corner, but the contents of this field is truncated (at some length < 50) when displayed in the "Selected Databases" dialog in Sierra.

    The 50 char limit may seem generous, but for multilingual organizations (and/or multilingual databases or those that just have long names!) it can already be a challenge to abbreviate the database name in each language to fit while still retaining sufficient information. Truncation of this field further reduces the functional length of the database name.

    As-is, the "Selected Databases" dialog can be dragged wider by the…

    2 votes

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  6. We've begun testing the current version of Mobile Worklists at a handful of branches. While it can clearly speed up the process of holds management by trapping items pulled from the shelves or updating the status of those items not found to missing, a second check-in is required to generate a hold or transit slip, creating an extra step for staff.

    We'd like slips to print to a networked printer as items are checked in via the app.

    2 votes

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  7. 2 votes

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  8. 2 votes

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  9. There is currently no way to update the status of a hold in the API.

    It would be very useful to change the status from

    "status": {
    "code": "0",
    "name": "on hold."
    },

    to

    "status": {
    "code": "i",
    "name": "Requested item ready for pickup."
    },

    Enhancement to be integrated into https://ideas.iii.com/forums/951745-ils-sierra/suggestions/47618129-it-s-about-time-to-make-holds-apis-first-class-cit ?

    2 votes

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  10. Our Acquisitions staff does not use List Price when ordering, & is hoping that Estimated Price could be modifiable via Rapid Update. At the moment, this would help them modify 200+ order records, which they now have to do manually.

    2 votes

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  11. The Pooling Report generates a list of titles where "the pooling branch has more copies than it needs to meet 150% of demand". This is not the only reason that multi-branch libraries with floating collections have pooling collections.

    Items in a floating collection can be returned to any location.

    Could we have a pooling report that identifies:

    1) Titles that have never been assigned or checked out at the location of the drought location

    AND/OR

    2) Titles not held at the drought location

    Thank you,
    Elizabeth

    2 votes

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  12. The protocol used for the transfer API (ISO 18626) does not provide a field for a patron note. There is a "serviceInfo/note" which OCLC maps to their Borrowing Library note. OCLC said they would look into whether there are any other potential options, but any solution would require development by both OCLC and Innovative. We would like to map data to patron notes or a Sierra ILL request location field.

    2 votes

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  13. Sierra now supports SAML for authenticating staff, but still allows users to authenticate without MFA using the less secure Sierra legacy authentication method. Sierra should allow administrators to require SAML authentication instead of always allowing users to choose SAML or Legacy.

    1 vote

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  14. Circa is a web application running on the main Sierra's webserver and is available from anywhere that https is available, yet it still only supports legacy Sierra only staff accounts and not SSO via SAML. Changing all staff login functions to require SSO and disabling legacy Sierra only account support is an important step towards Sierra being a secure ILS at the enterprise level. Not supporting SSO creates extra burden on staff by requiring another password, removing the ability to enforce strong authentication, and adds extra account support costs for a busy and non-technical team.

    1 vote

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  15. Sometimes the CAS login to Sierra fails. Either the page is inaccessible, or we see an LSE-OA-Error-2 from our use of OpenAthens authentication to Sierra. The only solution available is to us is to reboot the Sierra application server. This is inconvenient since staff have to log out of their activities.

    It would be useful if there was an option in the Restart a Terminal section of Sierra to restart the CAS service. This would hopefully clear up the error and not require a server reboot.

    1 vote

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  16. Idea: create a new status that references a scheduled booking for an item.

    Value: Currently, Sierra does not change the status of an item that has a scheduled booking. When using the API to reflect the status of an item on a catalog, the item will show as status - (On Shelf) even though the item is not available because it has a scheduled booking for that time. This makes it seem as if the item can be scheduled for a specific time when it is already booked. When an item has a booking, changing the status to "Booked" when…

    1 vote

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  17. This is two fold. First, we would like to be able to set a default printer option determined by the staff users workflow (circulation workflow/function would default to "email to patron", and cataloging function would default to local printer, etc). So staff log in and select their function area and the system uses a specific printer default accordingly.

    Secondly, we would like to have the "Send to email address" printer option changed somewhat. When selected, it would have a drop down of emails available to send to. These would be set up by the system admin. It would reduce the…

    1 vote

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  18. It is better to provide the option to delete the identity providers and modify the name of the identity provider by the administrator during SAML configuration.

    1 vote

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  19. We've had a couple of instances where the Encore 'Did you mean?' suggestions have offered up inappropriate alternatives to the search that was performed.

    The first example was that it suggested 'sex manuals' when a search for 'car manuals' was performed.

    The second example was that it suggested 'American poets' when a search for 'African poets' was performed, to which our client took offense at.

    We would like to see some functionality added to Encore that would allow us to customise what suggestions display and what do not display for the 'did you mean' algorithm. This would allow us to…

    1 vote

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  20. Part of the homebound module is to add ratings to checked in items for the patron.
    The rating data for the Homebound module is not kept in the Sierra SQL database, but rather in a separate log which is used to create the Homebound Patron Report so it cannot be accessed through Sierra Direct SQL Access. It would be nice if the ratings were more accessible in the SQL tables. Thanks.

    1 vote

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