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  1. Technical Services Staff and Circulation Staff often ask for the ability to toggle between tabs in Check Out. We need to reduce repetitive keyboard strokes at checkout and this workflow requires staff to continually reach for the mouse during a circulation transaction.

    For example: There is no way to move from the patron check out screen to the patron holds screen without using the mouse to select the corresponding tab.

    The Check Out options (check out, checked, out items, holds, fines, check in, linked patrons, bookings etc) could be hardcoded to the drop down menu options so that Administrators could…

    4 votes

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  2. Our library would like the option to have the return address for bills reflect the address of the patron's home library (as defined in the patron record) rather than the owning location of the item. The current setup (using the owning location of the first item on the bill) means that when patrons check out items sent from another branch to fill a hold, they can receive a bill from a library that they may never have been to. While patrons can visit any of our locations to resolve a bill, we would prefer the bill to reflect their local…

    4 votes

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  3. Following Disney's lead of recycling years old ideas for theme park attractions, I'd like to see an idea I'd had while working with a former employer brought to fruition in Sierra. We had been using Millennium at the time & the Circ Product Manager had gotten to a point in development that there was a near-working model on III's test environment (I've got screenshots & even a Captivate video somewhere), but I left that employer & the III product manager left III & the idea was abandoned. Sure, it's not as exciting as Disney's announced "Villains Land" or a boat…

    4 votes

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  4. Organizations with restrictive security policies may be unable to use FTP over port 1021 (or any other port) for file transfer to Sierra WebPAC, since FTP is an inherently insecure protocol. For the same reasons, FTP should ideally not be in use at all (even where permitted by the customer's organization) since it entails sending login credentials in cleartext which makes it subject to interception and abuse.[1]

    Without FTP, the only alternative is to use Web Master within Sierra Desktop App to upload files to make changes to Live or Staging WebPAC screens.

    If Innovative implements Secure File Transfer Protocol…

    4 votes

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  5. Enhance cybersecurity by not revealing the api methods through the swagger interface to unauthenticated users. For example, a potential hacker can view the swagger interface which shows all methods and explains how to use them. This is an issue on all api endpoints including the iii sandbox. My idea is to only reveal the swagger methods to authenticated users.

    https://sandbox.iii.com/iii/sierra-api/swagger/index.html#!/patrons

    4 votes

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  6. At present, we can only see the full name field in get patron endpoints. For some systems that connect via api, it would be highly beneficial to have other fields available relating to patron information. For example, separated first and last names.

    This is due the some systems relying on the information it can read from Sierra and not process further to define a first name.

    4 votes

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  7. Our homebound customers love the Sierra reading history functionality, but tell us that they do not want the Library to give them a checkout receipt that includes an option to rate the title. They also tell us that they do not want their personal information on the receipt (and the library cannot edit the Homebound receipt template).

    Additionally, circulation staff workflows are hindered because if a stack of homebound items are returned, they have to use the keyboard / mouse to move past the checkin rating prompts.

    4 votes

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  8. Update the Sierra API to allow self-check out of virtual items. We use Bibliocommons app and our customers cannot use the self-checkout feature to check out INN-Reach items.

    4 votes

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  9. Searches of Innovative databases that contain authority records using Z39.50 search do not return authority records.

    The ability to search for an authority records would contribute to the quality of the database and make it easier to generate linked data.

    4 votes

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  10. An option for Sierra to notify the library of new ILL requests via email rather than a staff member manually checking the new requests function.

    4 votes

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  11. We'd like the ability to be able to attach a volume record from the Serial Checkin module. This would save time and make the serials module more useful.

    4 votes

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  12. We would like to have a collection summary report based on item records with a count by item type and location. If possible, adding a limiter for circulation status, for example on shelf or checked out.

    4 votes

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  13. For libraries with floating collections, the location where an item was made "claimed returned" may not reflected in the item record. This is because the 3 options staff have when an item is "claimed returned" does not change the location of the item.

    Essentially the problem:
    An item is “checked out” at location A.
    The item is “claimed returned” at location B.
    The item location remains as location A.

    Staff have 3 choices when they make an item claimed returned:

    · 1. Places a claimed returned note in both the item and patron records

    · 2. (Optional) Removes the check-out…

    4 votes

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  14. In the SDA OR Sierra Web, the Sierra 2-tier login workflow allows administrators to set a "time-out" setting to the 2nd tier (personalized) login. This setting determines if the session will time out or close after a specific amount of time.

    This is an excellent workflow except that there is no setting to manage 1st tier inactivity. This means at the end of the day we have many Sierra licenses that remain open and the Library must manually force close the desktop applications using the "restart a process" in Admin Corner.

    Please configure context logins so that Libraries can determine…

    4 votes

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  15. Add an additional multi-character fixed-length field for patron records

    Our library would like to be able to track the branch at which a library card was issued separately from a patron's home library/preferred pickup location. Currently, we only have the "home library" field to store this information.

    There isn't an available fixed-length field for us to adapt for this purpose, and we expect a variable-length field will be prone to too many variations, typos, etc. over time to be reliable.

    4 votes

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  16. Decision Center has a number of Turnover reports available. However, not all of them allow you to choose Year and Month as one of the initial filters. For example, I normally look at the turnover by branch report each month. In early July (our fiscal year runs July 1 - June 30) I went to view the June report and was unable to see that, could see the annual totals for previous fiscal years. Only during the current fiscal year are you able to see the monthly breakdown. However, this is not the case with other turnover reports (by owning…

    4 votes

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  17. The "recent search" in Search/Holds allows Libraries to determine how many past searches are saved. This is a huge benefit for staff when they are performing reference interviews with customers.

    This "recent search" option is not available in the checkout browse workflow.

    Our library has multiple bib records for DVD TV series (eg. Season 1, Season 2 etc). Staff that assist customers to place holds at the circulation desk struggle to place holds on these DVDs because they must keep typing the same title again and again into the checkout browse search query.

    We have communicated to staff they can…

    4 votes

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  18. In a load profile you can only use @ov_attach_insert with @ov_action of a, b, c, or e. However it is possible to do an a match and attach with any @ov_action if you use the @ov_priority function. It should be possible to use @ov_attach_insert in that situation as well.

    I use @ov_attach_insert on all my match and attach loaders to insert a note field I use in all my records, but I can't use that in the case of @ov_priority loaders because I can't use @ov_attach_insert.

    4 votes

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  19. We're looking to replicate the behavior in the attached picture from Polaris on our Sierra site.

    Specifically, our goal is to show an override prompt to try to prevent a location from going under a specific number of copies for a title. We're aware of Float Determiner Rules as far as entire location codes, but we're interested in using the number of copies of a bib record to prevent the item from floating if doing so would put them under the threshold number of copies.

    4 votes

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  20. In mobile worklists the count use feature does not currently use the stat group associated with the login and defaults to stat group 0. Innovative can configure mobile worklists to use a different stat group, but it's a system wide setting so currently in a multi-location system there is not a way to accurately measure daily usage stats across different locations.

    The system should be updated so that the login's stat group is recorded to the circulation transaction table, as it is currently capable of doing with checkouts and check in transactions performed through mobile worklists. This will allow for…

    3 votes

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