254 results found
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Max Items A-D, But for the Number of Holds Allowed
This is another resubmission of a recently expired idea that I had first suggested over a decade ago when at another library that was struggling how to balance its combination of branch & research library users & the sort of requests they might make. While no longer there, I still see it as a potentially useful means for staff to develop their request processes & create limits within limits.
What I'd like to see is the ability to not only set a hold threshold, where a Patron Type is allowed x holds, but as is the case for the Max…
6 votes -
Split Permissions for Hold Blocks
This is a resubmission of a recently expired idea.
Currently, the ability to override a hold block is governed by permission 92.
A hold might be blocked for a number of reasons. Staff might attempt to place more than the max number of holds allowed for a customer. They might place a hold for a customer on an item they already have checked out, etc.
One scenario especially has been problematic for as long as I can remember:
A patron finds an item on the shelf & takes it to a service point to check out. It turns out that…
6 votes -
loan rule determiners by agency
It would be nice to be able to choose location agency and leave location blank in the determiner table for some situations. In our case we have 4 partner library systems and one has 7 branches. Each of these branches has the exact same loan rules to allow certain items to circ to the whole consortium, and others to limit to only their system. If we could use agency, we would only have to create one set of those rules instead of one for each branch location prefix (in this case their branches are pri, max, bar,…
6 votes -
Choose Priority between Item-level holds queue and bib-level holds queue
More control over choosing priority between the item-level holds queue and the bibliographic-level holds manually so that the Processing department can pull back specific items on popular, high-volume holds with more ease.
6 votes -
Modify Estimated Price Via Rapid Update
Our Acquisitions staff does not use List Price when ordering, & is hoping that Estimated Price could be modifiable via Rapid Update. At the moment, this would help them modify 200+ order records, which they now have to do manually.
6 votes -
include PostgreSQL scheduled patches and upgrades in roadmap and upgrade documents
Sierra 6.6 includes an upgrade to PostgreSQL 16. Innovative should be more specific and tell us that we are upgrading to PostgreSQL 16.10. PostGres 16.14 was the last version in this cycle.
Does Innovative upgrade PostgreSQL with each Sierra upgrade? Will they patch between upgrades with any security fixes?
Libraries need to know Innovative's plans PostgreSQL development, and I am unsure if they are always included in the upgrade notes.
6 votes -
Provide In Transit status and print transit slips for ILL items
ILL items- In Transit status and print transit slips
We have three branches and our ILL department is located at one of the branches. We would like the ILL module to change the status to "In-Transit" instead of "Ready for Pickup" and print a transit slip when the items are being sent to two other branches.6 votes -
Additional patron block controls
Additional options for patron blocks would be amazing and allow additional control for libraries to select what integrated systems or circulation services are available. e.g. Block self-service options in the library (SIP2 or API), however, allow holds to be placed through discovery layers.
The controls don't have to be limited to this. Adding the functions and options to select how these are applied from Sierra, rather than relying on integrated systems to control this would be great.
6 votes -
/v6/patrons/{id}/holds/requests/form API endpoint should accept item record numbers as parameters in addition to bib record numbers
The form endpoint is used to identify cases in which a patron must place a volume level hold or is restricted to an item's home library as a pickup location. Both of those involve item level specifics and yet the endpoint only works with bib records. This is an issue in particular with multi-location libraries/consortia who use the home pickup feature.
As an example, a sample bib record has two attached items, one which uses the home pickup feature such that it may only be picked up at library A, and one that does not restrict pickup locations so may…
6 votes -
Ability to alter the Recommends Approval and Denial emails that go to patrons who submit a purchase request
Problem: The text of emails sent when using the Approval and Denial notifications in Recommends cannot be currently altered. We would like to be able to provide more customer friendly email templates to patrons that allow us to explain why an item was denied or what the process is for items that are approved.
Impact: Being able to communicate with our patrons at the outset of the process will save staff time by not having to have go back and forth with customers over email to explain processes and reasons for purchase requests. Additionally it will improve the customer's experience…
6 votes -
Money Owed Data Point for Billed Notices
Idea: add the money owed fixed field as an option for a data point in the Bills Notice Data Library for print templates.
Value: Some libraries would like to be able to call out to users how much in total they owe on their account, not just the total of the items on that particular bill. Adding this field to the data library would enable them to do so.
6 votes -
Add Sierra Hold Request Date into Hold cancellation notices
Support team told us Sierra isn't designed to supply hold request date for cancellation notices. Please consider add it. thanks
6 votesThe product team will review this idea for consideration for a future release.
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Include hold pickup location and expiration date in cancellation notices sent to LX Starter
We've been told that Sierra doesn't pass the hold pickup location and expiration date information to LX Starter and therefore these fields can't be included in our cancellation emails. We would like to have this information added so we can provide additional detail to our patrons about when and where their holds expired.
5 votes -
Change the logic for updating the status date change field in the item record
Currently, the item status updated date that is displayed when hovering over the status field in the item record does not update when an item only goes from "available" to "checked out" because the actual status code remains the same "-". These are valid status changes that we want to be able to see. I know that we have the "last checkout" date field, but we want the status updated date to reflect all status changes, including when the item changes from checked out to available and vice versa.
5 votes -
Improved Iconography for Deleted Bibs
Sierra 6.7 introduces a new feature pulling cover art from the 024 field of a record when there is UPC there as long as some other conditions are also met. This is fantastic as it's made our SDA so much more vibrant & useful with all the new cover images displaying.
Putting together a video preview of 6.7 for our staff, I came across something that led to an idea that's largely a cosmetic enhancement, but still somewhat helpful.
I did a keyword search for Jaws and limited the results to DVDs. A deleted bib turned up in the results…
5 votes -
Create an API endpoint that delivers language translations to Vega
We maintain English and Te Reo Māori names for library branches and item locations in the Sierra branches table. Making these available through an API would allow Vega to display the correct names automatically, and provide a consistent bilingual experience. This would also remove the need to manage translations separately in Vega Admin.
5 votes -
Indication in ILS of SMS Subscription
We would very much like to see some indication in our ILS (Sierra) that a patron has opted in to receive SMS messages.
Even if SMS Alerts cannot be their own, unique notice type & not just supplement the patron's chosen notice preference of email or phone, the simple activation of a new field would be useful for frontline staff trying to troubleshoot during interactions with the patron.
Even a date/time stamped Note field entry that is applied when Vega Interact SMS first authenticates against the patron's record during the opt-in process would be incredibly helpful, even more so if…
5 votes -
Batch Edit Branches Table
We would like the ability to select multiple, or a range of entries in the Branches table & be able to edit them in batch. For example, making a list of newly available location codes public, or assigning them a Circulation Address Number would be much easier if we could update dozens of entries at once, rather than one at a time.
It would be nice to see this introduced across multiple tables.
5 votes -
Redirecting Duplicate Copies at Check-In
For libraries using floating collections, the system should support automated redirection of duplicate copies at the point of check-in to other branches that do not currently hold a copy of the title.
The system should surface eligible destination branches automatically, eliminating the need for manual title-level analysis by staff.
In multi-branch library systems, the workflow should allow configurable prioritization rules to determine the destination branch when redistributing items.
Prioritization logic could be applied in the following order:
1) No copy of the title is currently available/on the shelf at the receiving branch
2) Title (or item if not possible) has…5 votes -
Add pull date to ILL record
Add a field to ILL records that includes the hold pull date. This information is in the ILL clear hold shelf report, so the system has the information. It does not appear in the ILL record and therefore cannot print on the hold slip. Staff need to manually write the date on each hold slip. Other hold slips, including INN-Reach, print a pull date and ILL holds should be able to have this information added to the record for printing purposes.
5 votes
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