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  1. We're currently dealing with a known issue in Sierra 6.2, where volume holds aren't being added to paging lists. Having discovered it on our end fairly recently, we've asked staff to continue running their paging lists for other items, but use the Manage Holds function to find & fill volume requests.

    The problem is that the current search retrieves such a high number of items. And while the search results display counts of the title number of holds, & the total number of bib, volume, & item level holds, you cannot currently limit them & make the Manage Holds report…

    7 votes

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  2. I just learned that Scheduler Output MARC records can't send an FTP password that includes the characters [{}"/

    It will let me save a task with such a password and spend months trying to figure out what's wrong. If it can't deal with a particular password, it should give an error saying what's wrong with the password.

    7 votes

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  3. Currently, the ability to override a hold block is governed by permission 92.

    A hold might be blocked for a number of reasons. Staff might attempt to place more than the max number of holds allowed for a customer. They might place a hold for a customer on an item they already have checked out, etc.

    One scenario especially has been problematic for as long as I can remember:

    A patron finds an item on the shelf & takes it to a service point to check out. It turns out that this item can satisfy a hold placed by another…

    7 votes

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  4. Why is it important to link patrons?

    • Without linked patron functionality someone that is authorized to pick up a hold on another account is complicated. This is manually done by staff using patron notes, and the authorized patron signs out the book leaving the original hold on the other patron record.
    • Parents visiting the library with children would like to jump to the record of each child rather than using the child’s cards.

    Current privacy and circulation workflow issues:

    • Someone could link to the child record without authorization. If a patron is sharing their circulation details with someone, they should…
    7 votes

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  5. That way other devices such as self checks can show that warning to the patron in the case of them checking out items and having the due date shortened to their expiration date instead of the full borrowing period for the item. If they were alerted they could contact staff to update their account and any item due dates that were shortened to their prior expiration date.

    7 votes

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  6. Staff would like to see the ability to sort results retrieved from queries performed in Sierra's Search/Holds mode.

    Say for example they do a keyword search for Star Wars at our Forest Park branch. 124 items are found. The results are displayed alphabetically by default. But if the staff member wants to quickly sort by DVDs, they can't even click on the Format column heading, as it exists currently.

    While they can run multiple limits to narrow down the results by format, language, shelving location, publication date, etc., they might just as equally be inclined to SORT the entire list…

    7 votes

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  7. During the Circulation Forum at this week's IUG, a few libraries brought up their continued interest in going fine free, but also shared how they still faced challenges within their respective institutions from those who felt materials would not come back.

    This is a realistic concern, especially for libraries that couple going fine free with the protracted loan periods made possible by autorenewals. It can sometimes be challenging to get customers to return things, so we appreciate the availability of patron blocks that will prevent checkouts, renewals, etc., but not penalize a customer financially, like the ability to suspend borrowing…

    7 votes

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  8. It would be nice to have more control over Sierra pop ups. Like if you are checking in a large amount of items it is really annoying to click ok every time the item is set in transit - you most likely already know these items are going in transit!

    Also when creating a library card it would be good to be able to set a pop up "are you sure you wish to save a library card without (for ex) PIN code"? Sometimes you don't need that, but that is really rare.

    7 votes

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  9. I know that there is a product called External Patron Images that would allow patron photos to display in their records. I am wondering if a similar product exists for documents (such as PDF)? For some of our lending items, patrons must sign a user waiver to agree to the terms and conditions, and we currently have a two step process to verify if this has happened each time they come in. It would be good to be able to add the scanned image of the waiver to a patron record for easier verification.

    7 votes

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  10. We have a large consortia set up. Many clients are not required to bring their library card to the library circulation desk/s. When the library staff are searching for patrons with common surnames, quickly identifying their branch's patrons can be difficult - staff suggest adding a filter for home library or limiting the browse to their statistical group in their logins will limit the number of mistaken attempts to open the incorrect borrower record.

    7 votes

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  11. One of the major advantages of Sierra is it's flexibility. Particularly the Sierra fixed fields. Sierra allows those fixed fields to be used in non-standard ways, but the API loader does not have that flexibility. If you try to load records with unexpected data with the API, the load will fail. The API MARC loader does not have to validate MARC. Sierra has never really validated MARC. Don't start now. The API should allow the same weird non-standard data as the rest of Sierra.

    7 votes

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  12. Libraries use Decision Center to determine what is not circulating or what has been at the Branch for a long time without circulating.

    The new "item status date" added in Sierra 6.0 could help Decision Center identify items that were moved to a branch but have not been checked out (eg. items get to the new branch by using CIRCA's item status change from "checked in" > "in transit" > and then are checked in at the new branch)

    Reports that would benefit from this would be the Maintenance Report or any report that lists a "created date" and "last…

    7 votes

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  13. We're interested in evaluating how well our Floating Collections are performing to see if it's benefiting specific locations or ranking specific location codes preferably, but not necessarily limited to, change of circ or transit wait time post-float at branches to determine what should and shouldn't float for that branch going forward based on past performance. Besides the drought report in Decision Center, this information appears to be lacking. We'd like for reporting capabilities to be added to its data to help inform decision-making in terms of tweaking Floating Collections location codes to keep and which to return to non-Floating going…

    7 votes

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  14. We would like to see more granulated permissions for user administration, especially with assigned permissions, settings, options, workflows, etc.

    We would like the ability to assign a particular group of user accounts (e.g., circ student employees) to a specific admin (e.g., head of circulation) without assigning ALL system administration. It would be helpful for troubleshooting and having this department be able to assign macros, specific permissions, and print settings to different accounts.

    Ideally, this "group admin" would have the ability to edit settings on accounts for options, settings, and workflows. It would be great if they could clone and create…

    6 votes

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  15. As a consortium, our system has hundreds of location codes. We appreciate the new functionality to add locations to scopes ourselves, but it is cumbersome to scroll through the list of hundreds of branch entries each time to find the code you need to add. It would be helpful if there was search functionality, where you can type in the code, and it brings up the corresponding entry in the branches list for you to select.

    6 votes

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  16. The Situation: Our library's room checkout suddenly shorted to a hard limit of 6:00pm. I discovered that last year's spring break hours were listed in the Hours Open table and last year spring break occurred earlier in March.

    The Problem: Entries in the Hours Open table do not include the year. If the year was included, hour checkout issue wouldn't have been an issue.

    Solution #1: Add the ability to include the year to Hours Open table. Default to the current year but have the ability to change the year.

    Solution #2: Revamp the Hours Open table. Modifying the Hours…

    6 votes

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  17. The only option for eReceipts is plain text. It would be a fantastic feature to customers to be able to build a nice HTML email for them.

    6 votes

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  18. It's great to be able to add a single item to a review file from the item record page. It would be even better if we could add multiple items from the item summary page.

    6 votes

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  19. Persistent Column Resizing in Summary Tab:

    Currently, users can resize columns in the Summary Tab (Orders, Items, and Holdings) during a session. However, these adjustments are not retained after the session ends, requiring users to reapply their preferred column sizes each time they log in.

    I propose an enhancement to allow users to permanently save column resizing preferences across sessions. This feature would greatly improve usability and efficiency by enabling a more customized and consistent interface tailored to individual workflows.

    This enhancement would benefit users who frequently manage data within the Summary Tab by reducing repetitive actions and ensuring a…

    6 votes

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  20. Enhance cybersecurity by not revealing the api methods through the swagger interface to unauthenticated users. For example, a potential hacker can view the swagger interface which shows all methods and explains how to use them. This is an issue on all api endpoints including the iii sandbox. My idea is to only reveal the swagger methods to authenticated users.

    https://sandbox.iii.com/iii/sierra-api/swagger/index.html#!/patrons

    6 votes

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