286 results found
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Increase minimum server account password length to 15 characters to meet PCI requirements
The automated tool employed by Clarivate support to update iii and iii-root passwords every 30 days has an 8 character limit, which falls short of PCI requirements (15 characters). The Sierra application server, which hosts the web page connecting to PayPal is in scope for PCI, and therefore login credentials that can edit that web page need passwords of 15 characters or more.
9 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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Add a shortcut to print out patron barcode
When staff opens a patron's record, add a shortcut feature that allows them to print out patron barcodes. This will really help when someone comes in and don't have their library card with them, so wants to get their barcode information
9 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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Allow Create Lists to export the best title and best author normalized fields
These two fields can be incorporated into searches performed within create lists but are not available among the fields that can be exported. Best title normalized is particularly helpful for data brought into a spreadsheet as the removal of special characters and diacritics can greatly improving sorts and searching.
These fields are available via SQL, where I make frequent use of them, but for most of our users Create Lists is the only option for extracting data from the system.
9 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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Make Selecting 'All' Genuinely Purposeful
As I'd done in similar scenarios countless times before, yesterday, I was in the process of modifying the activeholds on my account in Sierra to change them to a newly created pickup location.
There were several that needed changing, so I selected 'All.' However, rather than make a batch change of the half dozen or so that needed updating, Sierra cycles you through each item individually, forcing multiple arguably unnecessary clicks, when the expected & more intuitive outcome in this scenario would be to indicate the desired change once & see it changed for all selected records.
9 votes -
Allow the "remember me" in Sierra Desktop App login screen to remember passwords as well as username (as previous versions of Sierra did)
Previous versions of Sierra (version 5 and below) allowed the saving of usernames and passwords in the Sierra desktop app login screen. Since upgrading to 6 this functionally has been lost.
9 votes -
Add "Send to Batch Check-in" Navigation to Create Lists
Building on the recent navigation enhancements that allow users to send Review Files from Create Lists to Rapid Update, Global Update, and Delete Records, we propose adding a "Send to Batch Check-in" option.
Now that Batch Check-in has been integrated into the Sierra client (as of the 6.5 Release), adding this "Send to" functionality would significantly streamline workflows and reduce the risk of errors associated with file handling.
8 votes -
allow libraries to customize options for "claim return" workflow
There are 3 options in the "claim return" workflow at checkin.
1) Checkin items (with no fines) and change status to missing.
2) Checkin items (with no fines) and change status to claims returned.
3) Leave items checked out (send overdue notices) and change status to claims returned.We always select #2, but we cannot stop staff from accidentally selecting #3. This is troublesome for us because in the #3 workflow customers get an email overdue notice when they have already told the library they have returned the item - and customers can be quite upset about this.
Is there…
8 votes -
Show pop-up when placing holds on items with special statuses
Sierra SDA allows you to place holds on items with special statuses, and do not show any pop-up window to warn of this circumstance. Currently this is not possible in Sierra for statuses other than 'Library Use Only'.
We would like the system to display a pop-up window when attempting to place a hold on an item with special status, as Sierra SDA does in checkout and checkin procedures.
Thanks.
8 votes -
Allow holds on multiple bibs at the same time from a review file
There are times staff need to place holds on multiple items that are in a review file (we are working on a collection and need to change something about a group of items) and it's time consuming to go item by item. It would be nice to place bulk item holds on items in a review file.
8 votes -
Limit duplicate invoice warning by vendor
When using import invoices, Sierra will warn staff if they are about to process an electronic invoice that shares an invoice number with one already in the system. This can be quite helpful as it's very easy to accidentally download an invoice multiple times if you're not careful.
However, recently one of our libraries has found that two different vendors have been producing invoices for them using the same numerical range and these are leading to false duplicate warnings.
It would be helpful if the duplicate check compared both the invoice number and the vendor code, instead of just the…
8 votes -
Add timestamp to "Suspended" field in user account
Problem:
Our practice is to suspend user accounts when a staff member leaves, rather than delete it, so that we can copy the necessary permissions when a replacement is hired. We then try to delete the accounts after 6 months, but there is currently no method within the Admin App or SQL that tells you when a login was suspended, so we have to track that manually.
Value: adding a timestamp to this field would enable us to more seamlessly manage user accounts for our large consortia and ensure that unnecessary logins are periodically purged.
8 votes -
Decision Center - Include Series Information in Weeding Reports
When pulling Low Circulation (or High) reports (Collection Tools > Maintenance), would like to include the Series Title (if applicable) in the displayed (and exported) report. We run into titles that have low circs, but if we see it's in a series, we normally don't weed it, because the series should remain complete. Thus we are stuck using Create Lists for this type of information (either exporting the report as a review file and then exporting fields THAT way or simply starting with Create Lists from the get-go). It would be more convenient if it was included in Decision Center.
8 votes -
Clearing Expired/Defunct Holds - Generate Hold Cancellation Notice
Currently, only when you cancel a hold from either the Hold tab or the Hold queue do you get the option to generate a hold cancellation notice. When a defunct hold is cleared from the holdshelf (clear expired holds), we would like to see a prompt to send a hold cancellation notice(s), just as we do when cancelling holds outside of the clear holdshelf process. All those that get cleared could use the same “drop hold” message in the text of circulation notices (explaining your hold has been cancelled because it’s expired/hold pickup by date has passed). These would be…
8 votes -
Improve clear hold functions for integrated systems
When a hold has been cleared or is defunct, the information Sierra provides integrated integrated systems (IMMS for our example) over API is not consistent In particular, when clear holds is run in Sierra. During clear holds, the item status either remains at ! On holdshelf or changes to another item status. When it remains as !, IMMS sees the hold is still active and does not instruct staff to clear the item from the hold shelf. Daily and weekly processes are needed to update the item records for IMMS to recognise the changes.
Can the clear hold function in…
8 votes -
Add "Volume" as an option in "New Record Templates" in Admin Settings.
For volume records, it would be helpful to have 'volume' listed as an option in Admin - Settings - New Record Templates (see attachment). When adding volume records, it would be helpful to have the desired 'volume' template appear in the same way our item record template appears. Currently we have to always select the volume template we want to use. All the other options are listed and it would be nice to have 'volume' listed as well.
8 votes -
Sort ready for pickup holds by expiry date in checkout function
Staff assisting any customers who cannot pickup all their ready holds at once, would benefit from seeing and sorting the expiry date of holds in the patron's holds list. This will assist with preventing their holds from expiring and being placed again.
8 votesAn item's status and pickup expiration date are displayed in the status bar at the bottom of the Holds page as an item is highlighted/selected. While you can't sort by the expiration date, this information is displayed on screen for staff users.
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Revamp the Hours Open Parameter
The Situation: Our library's room checkout suddenly shorted to a hard limit of 6:00pm. I discovered that last year's spring break hours were listed in the Hours Open table and last year spring break occurred earlier in March.
The Problem: Entries in the Hours Open table do not include the year. If the year was included, hour checkout issue wouldn't have been an issue.
Solution #1: Add the ability to include the year to Hours Open table. Default to the current year but have the ability to change the year.
Solution #2: Revamp the Hours Open table. Modifying the Hours…
8 votesThe product team will review this idea for consideration for a future release.
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Add date/time stamp to the "Restart a process/terminal" display
We'd like to see a date/time stamp on the "Restart a process/terminal" display in the Admin Corner and be able to sort by it. We sometimes run out of licenses because staff don't sign out of their SDA sessions at the end of their shifts, and we have to contact Innovative and request that connections older than the current day be closed. It would be helpful to be able to do this ourselves. Currently, we can preemptively reset all connections early in the morning before staff arrive, but if a problem arises during the day we don't want to cause…
8 votesThe product team will review this idea for consideration for a future release.
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Limit access to Login Names & Parameters via permissions
We'd like to be able to limit access to the Login Names & Parameters section of the Admin Corner (especially the Limit Network Access tables) via permissions. Certain functions, such as load tables, require certain staff members to have access to the Admin app, but having the login names and parameters unrestricted leaves an unnecessary hole in security. There are other functions in Admin Corner that require separate permissions and prompt users to enter their credentials, but not this one.
8 votesThe product team will review this idea for consideration for a future release.
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Add an option to restrict check-in to owning location
For some fragile items that we don't want to put in transit (e.g. telescopes, vinyl records), we want to be able to limit check-ins to the owning location. We can communicate these limits to patrons on our website and through signage or labels, but we'd like there to be an option within Sierra to generate a pop-up (with an option to override) so staff are alerted to tell the patron they have to bring the item back to another location.
8 votesThe product team will review this idea for consideration for a future release.
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