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14 votesUNDER REVIEW ·
AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
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Alison Hoffman
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An error occurred while saving the comment Alison Hoffman
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66 votesAlison Hoffman
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46 votesFUTURE POSSIBILITIES (IDEA LAB) · 2 comments · ILS - Polaris » Circulation, Access Services & Fulfillment · Admin →Alison Hoffman
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53 votesFUTURE POSSIBILITIES (IDEA LAB) · 2 comments · ILS - Polaris » Cataloging & Metadata Management · Admin →Alison Hoffman
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85 votesAlison Hoffman
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75 votesAlison Hoffman
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Please include this or at least connect to the pickup area functionality available in Polaris 7.5 - such as is included on the roadmap for LX Starter: https://portal.productboard.com/iii/15-vega-product-portal/c/719-support-pickup-area-in-hold-pickup-alerts-and-final-hold-pickup-notices-for-polaris
Polaris 7.5 includes new Pickup Area functionality that will allow a user to select first a library and then a designated pickup area.
Providing an option for pickup locations is crucial as more libraries start to offer smart locker pickup and other, separate pickup area scenarios.
The current work-around of creating new "branches" just for a pickup location for a locker or other area creates multiple data and maintenance challenges both for administrators and library staff. This challenge is further multiplied in a multi-library consortia setting.
Including the new Polaris pickup area functionality in Discover or at least allowing for multiple pickup locations per branch would allow libraries to provide options without the need to create new "branches" - all of which would help streamline, simplify, and improve the experience of both staff and users.