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ILS - Polaris

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  1. Currently, item condition information is put in the Free Text Block. However, that information can be overwritten (and lost) if the item becomes part of a record set that is universally updated. As it's important to know item condition issues, it would be great if the Physical Condition block could be a pop-up when it includes information.

    13 votes

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  2. First, let me say that I think the Manage Item Records tool found on the Check In screen is good. For basic item edits, it is superior to editing via the Item Details screen in many ways. It has better permission controls, better item history logging (see attached image if you're unfamiliar with this), and allows edits to more than one item at a time (a lighter, more intuitive version of Item Bulk Changes). That said, I think a few changes could take this tool from "good" to "great".

    First, I think that having an independent option on the Check…

    16 votes

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  3. Summary:
    It would be extremely useful to have a “Show SQL” button available for both ad-hoc and saved reports in SimplyReports.

    Background and Problem:
    There are currently well-known workarounds that allow users to view or reconstruct the SQL generated by a report, but they’re tedious and time-consuming. These methods often involve extra steps like exporting report definitions, or having to view the page source after scary looking resubmission warnings. For users who need the SQL quickly, these barriers can be a significant slowdown.

    Proposed Solution:
    Add a “Show SQL” button directly in the report interface—both for ad-hoc reports and saved…

    53 votes

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  4. Polaris continues to add more tab options in Leap patron records (most recently for the Dated Notes), but the newest features frequently end up getting hidden in the More menu.

    It would be really nice if each staff member had the ability to reorder the tabs in their patron record view, so they can ensure their most used tabs remain visible even if they are zoomed in or using a smaller screen.

    For instance, many of our libraries do not use the Reader Services tab. For those libraries, it would be wonderful to have the option to move the Reader…

    22 votes

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  5. Patrons are confused by items that don't autorenew. The receipt lists the items out, the due dates, and the "potential" renewals. But if an item doesn't autorenew the patron doesn't realize it. It's causing patrons to accrue fines because they assume their items have autorenewed. It would be lovely if the email could list items that were autorenewed, items that were NOT autorenewed, then other items checked out.

    14 votes

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  6. Presently in the Polaris client there are two paths to updating a branch's hours of operation in the Administration Explorer. The first is to access the table in the SA path Parameters > Patron Services > Hours of Operations; the second is to right-click the branch name, choose to edit it, and in the new window that opens go to the Tools menu and choose 'Define Hours of Operation'. The first of these two approaches requires the permission 'Modify parameters: Allow', and the second does not.

    We rely on staff being able to use the second approach for editing hours…

    11 votes

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  7. Allow for a pop-up when paying for an outside library's item, e.g. 'this is not your library's item, would you like to pay for it' hit continue or cancel, similar to when you're trying to scan a requested item that is meant for another patron. There have been times when a patron comes to pay for another library's item in cash, and unless the staff member checks to make sure that it's only overdue fees or fees that pertains to their particular library, they keep that outside library's payment. They then have to reimburse the item-owning library or the item-owning…

    15 votes

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  8. During MARC import, other 02X fields (022, 024, 028) only match on $a, but 020s match on any subfield, including $z, which is supposed to invalidate the following ISBN. Is it possible to modify the match points for 020s so that they only match on $a?

    On a related note, just out of curiosity: in the MARC import settings, why are most match points referred to by field number (022, 1XX, etc.), but ISBN and UPC are referred to by name? (And wouldn't UPC already be covered by 024 $a, since the 024 match point doesn't look at indicators? Or…

    15 votes

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  9. A patron said that it would be useful if they could see, as a logged-in patron, holds that had been cancelled due to them not coming to pick them up in time. It would be great if this also allowed patrons to reactivate the hold from there. Thank you for considering this.

    14 votes

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  10. Consider relocating the First Available Date information from the Source & Donor tab to the Statistics tab within the Item Record. When weeding materials, many libraries review the First Available Date alongside circulation statistics to evaluate item usage and age. Placing this field within the Statistics tab would streamline the workflow and reduce the need to navigate between tabs during the weeding process.

    18 votes

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  11. Issue
    When a patron places an item-level hold and the item’s status is later changed to Missing, Lost, or another status that renders the item unfillable, the patron is not notified of this change. The hold remains in place without any communication, leaving the patron unaware that the request can no longer be fulfilled. This also happens with bib-level holds when the last available item linked to the record goes to a status like Missing or Unavailable.

    Requested Enhancement

    When a hold becomes unfillable due to a status change (e.g., Missing, Lost, Withdrawn, etc.), Polaris should automatically notify the patron…

    25 votes

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  12. There should be a preview or staging phase when importing new MARC records where you can see what duplicates are detected, and what action will be taken based on the profile selected, and have the option to manually override the actions on each record (e.g. don't replace this specific one - just create a second record instead)

    18 votes

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  13. We would like the ability to create an item record from an invoice line in Leap. This is especially useful when manually building invoices, and can be done in the staff client.

    27 votes

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  14. It would be great if there was an option for spell check or a grammatical check in the bibliographic record (especially the 520 field)- either that or it should be possible to run a spelling/grammatical error report.

    21 votes

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  15. This might be coming in 8.0 - it's not on the roadmap, but maybe it's too small to feature there. In the Polaris client, within an authority record, there is an option to create links to bib records (see attached screenshot). This same functionality should also be included in Leap in order for cataloguers to fully switch over to Leap.

    41 votes

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  16. We would like the option to link invoices together in Leap like we can in the client. We use this feature to keep track of credit memos by linking the credit memo to the original invoice.

    12 votes

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  17. The Dated Patron notes in Polaris 8.0 do not allow you to highlight the text for copying - the field is protected. Staff would like to be able to highlight and copy the entire note or specific parts of the note (like barcodes) in order to quickly and easily either re-create the note with changes (since it can't be edited) or do a search for a related item or patron recorded in the note.

    12 votes

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  18. Adding this to PAPI would allow this process to be performed without SQL access and also fully leverage all of the existing Polaris business logic. It would also allow hosted customers to utilize the functionality.

    11 votes

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  19. Staff client allows you to delete a record and record sets from a set of search results, however, Leap requires clicking into each record, then clicking Actions and then clicking delete (or putting them all in a record set). Right now I'm cleaning up some old record sets. If I were doing this in the client, I have the ability to select multiple record sets within my results list and then right click to delete them in bulk. This would be a game changer in Leap.

    21 votes

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  20. Currently, you can only log in to Leap using your workstation's assigned branch.

    In the desktop client, you can use a workstation to log in to any branch.

    Choosing a workstation in Leap that doesn't match your computer's system name breaks RFID functionality, as well as breaks reporting by workstation, and is not a workable solution.

    This is impairing our ability to make a full move to Leap, and is one of the things that feels like a huge step backwards from the desktop staff client.

    7 votes

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