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507 results found

  1. Cataloging staff use staff cards to request items in for call number changes or various projects. It would be helpful for them to be able to add those items into a Record Set for bulk changes directly from the patron record Hold list, in lieu of individually from the item records.

    9 votes

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  2. Right now, automatic renewals happen 3 days before the due date. If the item someone has out is supposed to fill a hold for someone else then it never automatically renews even if another item ends up filling that hold. There should be a schedule for automatic renewals to occur 3 days, 2 days, 1 day, before the item is due and the day the item is due so there are multiple opportunities for that item to automatically renew in the event that a hold gets filled by another library and that item is now eligible for renewal again. It's…

    22 votes

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  3. When you use SimplyReports (née Simply Reports) and create a report and select a LIBRARY, the report data is actually using the branches at the time the report was created. It is essentially a branch level report with the branches a the time of report creation.

    This means that if you save the report, then you add a branch, that branch is NOT included in the report output. This causes confusion and extra work. There should be an option to truly make a "LIBRARY" level report, or part of the process of adding a new branch should go back and…

    21 votes

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  4. We would like to request record sets be added to the recent tab in Leap (top left hamburger menu). In settings it looks like it's called "Workform Tracker." When a record set is open, it shows up in the current tab, but after closed, it doesn't switch to recent. Some of the libraries use specific record sets several times a day and it would be great for it to be saved there instead of only using the Find tool.

    4 votes

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  5. A patron was using their former barcode to try to do a password reset, and before we realized what the issue was, the system told them they 'had no email address' associated with that account. It would be more helpful if the system told them the barcode was invalid or, even better, that they were using an old barcode.

    10 votes

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  6. Currently you can search hold requests by pickup location.
    Libraries would also like to search the hold requests by pickup areas.

    9 votes

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  7. When checking out in LEAP, staff would like it to be more obvious when a patron has blocks on their account. Especially when the blocks would stop the patron from checking out items. Currently, from the patron checkout page, there is a small padlock and "BLOCKS" in red text, which is too subtle for some staff.

    This can be inconvenient for staff and the patron because they scan several items only to realize the patron is blocked after scanning all the items.

    Staff would like the block indicator to be more obvious, something like setting the Patron header div to…

    7 votes

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  8. Adding an option to export to Excel any lists from the Request Manager such as Picklist Processing and the Request Manager.

    10 votes

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  9. Within the bibliographic record, occasionally there are duplicate fields. We need a way to easily detect them, especially with bibs upon bibs that are merged. We end up with a ton of duplicate 035 fields.

    25 votes

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  10. Currently, there is no way to adjust receipts. We only have the option of which fields and we are not allowed to put those fields in an order that suits our workflow. We would love to see Leap have a WYSIWYG editor so each library can configure font size, fields, etc. for each receipt.

    4 votes

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  11. A recent change to PAPI allows for the retrieval of, and adding to, different types of records sets, including Patrons, Bibs, and Items. Adding to Patron and Bib records sets is straight forward because there are existing endpoints within PAPI that return BibRecordID and PatronRecordID numbers. This isn't the case with Item record sets because there a currently no endpoints that provide an item's RecordID. This enhancement would add the ItemRecordID to each row in the BibHoldingsGet response.

    7 votes

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  12. Ability to have Polaris/LEAP send patrons an eReceipt for items they've returned.

    15 votes

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  13. Unlike the Leap sidebars, you can NOT pin the PolarisAdmin sidebar, making it more difficult to move around the system versus the desktop SA.

    9 votes

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  14. For TV series that have multiple volumes, or other volumed series associated with the same Bib record, I would like it when it prompts me about which volume I would like to place a hold on, to also give me the option to place a hold on all volumes.

    12 votes

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  15. It would be helpful if we could search using the Find Tool for items with a Last Activity Date. Last circulated is a search option, and Last activity is a column option to display, but I have yet found a way to use it in my search criteria.

    10 votes

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  16. It would be wonderful to be able to customize keyboard shortcuts per user.

    I don't typically use 90% of Polaris features, and the other 10% I use very frequently, and most of those features don't have any hotkeys associated with them.

    6 votes

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  17. Currently there is no mechanism to limit the number of active Borrower by Mail requests a patron can have. It would be beneficial for all libraries to be able to limit the number of active BBM requests a patron can have in Polaris.

    7 votes

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  18. There should be two statuses to easily identify lost and paid vs. lost and not paid billed materials. This would help make running reports much easier and help identify the status of lost items.

    54 votes

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  19. The desktop client has the ability to send a record set to Label Manager; Leap does not. Without this feature, mass relabelling projects such as adding a new section are an enormous drain on staff time.

    4 votes

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  20. We teach staff that, except in very rare cases, they should always be placing bib level holds for customers but sometimes folks make mistakes. It would be great there was a check box option in Leap to convert a customer's item level hold to a bib level hold while retaining their position in the queue. Currently, if a staffer places an item level hold in error, to fix it, they have to place a new bib level hold and then use the checkbox and arrows in the queue to move them from last position (for example, 453) to their former…

    36 votes

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