688 results found
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Block patrons with lost items from checking out on SIP2 selfcheck
We'd like to block patrons from checking out on selfcheck units if they have lost items. Even though Polaris SA has a configuration in place, that setting only works for API setup, not sip2. we'd like to have a similar setting for sip2.
16 votes -
Display an error message when quick search cannot find anything due to network issues
When staff use the quick search box during busy times, the results come up empty. Sometimes they know they have the items and will wait to try again, but other times they assume no one owns the title and end up creating a duplicate record.
When searching is affected by network performance, Leap should be handling that exception and displaying an error to the user. Blank results are a result and it is confusing people.
6 votes -
Flag a dated note to float to top
We would like to set a dated note to auto float to the top. In the old notes we always put important notes on top so that it catches a staff members eyes quicker than reading through all the notes. We would also like to flag it in a way that indicates it shouldn't be deleted.
Examples:
We note accounts to indicate someone is a current employee or former employee with staff privileges.We note to not waive fines on patrons that we have had a lot of issues with. No one needs to read through all of their notes…
7 votes -
Trap hold with first item received
Our libraries in our consortium are frustrated when items from other libraries arrive to fill holds for their patrons and their own copy is sitting on their shelves, making the process look rather inefficient.
What I think might solve this is implementing SirsiDynix's "Trap hold with first item received" feature. Rather than try to explain it myself, I've quoted it from their website below:
"Using the "Trap hold with first item received at pickup library" feature, the system can be configured to allow filling a library user's hold with the first holdable copy of an item received at the pickup…
42 votes -
Bulk waive criteria should allow user to specify maximum or minimum amount of charge to be waived
The new(ish) bulk waive options in Leap are extremely useful, but library administrators often want to waive charges of a certain amount - usually "waive all charges of less than X dollars." The current interface, however, doesn't allow the user to specify an amount for the charge to be waived. This would be very useful and would avoid the need for creating a SQL statement to identify such charges. The scenario of waiving all charges greater than a given amount is less likely, but if you're adding the ability to specify a maximum, why not add the option for a…
7 votes -
Expand Bulk Change to allow editing
Currently, Bulk Change allows staff to replace existing information in free-text fields, and add to the beginning or end of the field in some cases. However, existing text cannot be edited.
For example, if a group of item records need the volume numbering changed from “v.” to “vol.,” Bulk Change cannot update all the items if they have different volume numbers. Staff have to replace “v. 1” with “vol. 1,” then do all the v. 2s, then v. 3s, and so on. Similarly, if a library discovers that some of its records have incorrect diacritics, each word must be changed…
54 votes -
Allow linking to SRSS portal / Reports and Notices in Leap
where the stated solution is linking from Leap to the SRSS Portal, but per a support ticket we opened about getting that set up, this is not supported on our type of hosted plan. For this to be a solution that's workable, it needs to be available for all types of hosted plans.
2 votes -
Leap Search Filter Returning to Default Search After Return to Search Results
If you have a search filter saved as a default search (such as assigned branch saved, for example), but temporarily remove it for a search, then open a bib/item record, then go back to the search results, LEAP will go back to your default search with the filter applied instead of the one you just did with the filter removed. This doesn't appear to happen the other way around. If you don't have a filter saved as your default search, but apply one for a search and then go back to search results, your filter will still be present. Is…
6 votesThis will be fixed with the Find Tool changes coming in Polaris 8.1, which make the primary Find Tool remain open as a workform when results are opened. (I just tested on our in-dev QA environment).
The only exception would be if you opened a bunch of results, closed the Find Tool, and then tried to return to results from one of the previously opened results. This triggers a brand new search in the Find Tool, which is why the defaults are re-applied.
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Send patrons a notification when holds go into Not Supplied status
Unless patrons are regularly monitoring their account (some don't even do this at all) they would have no idea when their holds go into Not Supplied status. Having a notification for this would alert them to take some sort of action (try to reactivate if possible, order another edition/version, contact the library for other options).
23 votes -
Registration renewal option to add a renewal period on top of the existing expiration date
We have paid non-resident fees which get used for unique patron codes which last 1 year. If a customer is renewing their registration early, we give them a year from their expiration date so that they are not losing any of the time that they previously paid for. Perhaps a checkbox in the renewal dialog box to indicate that this is what we want to do, but also an option to have this automatically toggled for certain patron codes and an option to suppress its use when an account is fully expired.
7 votes -
Make “Satisfied By” list in Hold Request screen sortable and filterable
Product Area: LEAP – Hold Request Screen
Description:
On the Hold Request screen, the “Satisfied By” tab displays a list of item barcodes and branches that could satisfy a hold. Currently, this list cannot be sorted or filtered, unlike many other list views in LEAP.When a title has a large number of copies, the list becomes difficult to review and troubleshoot. Staff must manually scan through all rows to determine which items are Held, Out, or otherwise unavailable, and to identify where those items are located.
Requested Enhancement:
Enable the same sorting and filtering functionality used in other LEAP…5 votes -
Using Shift + Click for holds
Staff would love to be able the ability to use Shift + Click to select a range of hold requests in the Leap Patron record Holds view. This is an option in the Items out view (as well as in the Find tool and record sets) and it would be great it this could also be added into the patron Holds view.
7 votes -
Place multiple holds for one patron in a purchase order
It would be very helpful if Polaris had an option to be able to highlight multiple titles in a purchase order whether in the pending process or released process by being able to select multiple titles, right click, and PLACE multiple holds for one patron.
8 votes -
Leap: quickly copy line items
One impediment for our processing staff in moving to Leap is the lack of the ability to quickly copy a line item in Leap (here's the process in the client: https://documentation.iii.com/polaris/7.6/#PolarisStaffHelp/Acquisitions/PAorder/Copy_a_purchase_order_line_item.htm)
The same process in Leap involves several more steps:
1.Go back to the PO
2. click new line item
3.fill out line item details
4. click on segments
5. click new segment
6. fill out Collection Code and FundA quicker way to get through a PO would be if we could add the same segment to all of the line items at once, e.g click the check…
17 votes -
Staff's ability to make item bulk changes should follow permissions for item record change
Currently item bulk change functionality allows staff to bulk change fields that they can't change in individual item records. This allows staff to modify item records using bulk change when they're blocked from modifying directly in the item record. The same permissions should apply to bulk change:
• Item records: Modify cataloging view
• Item records: Modify source and acquisitions view
• Item records: Modify reserves view
• Item records: Modify history viewThe library feels this is a data security risk. Fundamentally, here is the question: what is the purpose of the permission Item records: Modify cataloging view?
If…
55 votes -
Hide/Supress Material Type and/or Circulation Status in staff view
There are times when Material Types and Circulation Statuses are not used by either the entire system or specific libraries. This can cause staff errors and general confusion when there are options available that are outside of the libraries workflow. We would love to see SA options that would be able to hide/suppress both Material Types and Circulation Statuses in the staff client/Leap.
6 votes -
LEAP: Change status from checkout to Lost or Damage in an item's record
A patron doesn't have their library card number on hand, can there be a way to change the circ status to lost from the item record so the replacement cost can be automatically be charged to the current patron's record? At least from the owning library's side, I understand messing with anything in the 'Details' tab shouldn't be done by another library. Hopefully, it can be done with less hoops to jump through by going through the item history and making sure to select the correct patron or hitting any of the other tabs.
7 votes -
Polaris 8.1 - Stacked Sorting
We would like the ability to do stacked sorting in searches and record sets. This would allow the user to sort by one aspect and then another with it stacked (eg. sorting by pub date and then call number, so you see items within a call number in pub date order). In both searches and record sets, it only seems to sort by the current choice, meaning the way it's sorted within that one type is random (or alphabetical by title, which isn’t always the most useful).
31 votes -
Saving Registrations in Leap
My library is on Leap 7.6 and we have a problem when our staff is setting up new registrations. The “Save” button is right next to the “Cancel” button and when you accidently hit cancel there is no “Are you sure” pop up or something similar. We would love for this to be fixed! We've had to redo way to many patron accounts!
18 votes -
Add Power Search features to Leap's OmniSearch
The usefulness of the OmniSearch box in Leap would be greatly enhanced by the addition of operators and Power Search (CCL) features so an experienced Polaris user could execute their search right away, in the OmniSearch, and get the results back in a Find Tool. As it is, if I want to search for, say, an item record, I need to:
- Click Find to launch the Find Tool
- Change the search type to Item Records
- Change whatever parameters I need to change after that.
- Maybe add a filter or two and then apply those filters
- Go back to the Find…
17 votes
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