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Innovative Idea Exchange

Vega Discover

Vega Discover

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410 results found

  1. Self-hosted Polaris Customers who have Vega Discover can allow a connection between their Polaris installation and Vega Discover for the purpose of using existing AD staff accounts for Vega user management. Currently, only one AD is supported. In consortia, there may be multiple ADs (e.g., in our environment, we have four).

    We'd like there to be support for multiple ADs so consortia can benefit from the convenience of using AD credentials to access Vega Discover.

    13 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  2. The series covers, information, and linkage that are available further down in search results make tracking specific volumes and placing holds accurately much easier. Unfortunately, many people don't like to scroll and if it's not up top they don't see it, don't use it, and become annoyed. It would be great if a "See full series" link showed at the top of the scroll and took them down to the appropriate information.

    2 votes

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  3. We would like the ability to post notes in the fines and fees section of the patron account to alert patrons of exceptions (in PayPal) when paying via credit card. There is confusion when payment do not go through and there is no reason given (void, incorrect credit card number entered, American Express not accepted...)

    6 votes

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  4. Libraries that use SIP2 (requiring barcode and PIN) for Overdrive authentication have found that eContent Integration with Overdrive fails when enabled in Vega Discover. Customers cannot borrow or reserve Overdrive titles directly from Vega because Overdrive requires both barcode and PIN for the checkout process, and Vega Discover cannot send the Patron's PIN (it is encrypted in Sierra and not available to send).
    Admittedly, expecting Vega to send encrypted patron PINs to Overdrive when the patron is already authenticated in Vega is an unrealistic and unsafe idea. Innovative support have already said that this issue is primarily a limitation of…

    9 votes

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  5. Showcases can only be sorted chronologically by publication date or alphabetically by title. We'd like to have 'random' as an option, so that the showcase would be sorted randomly each time the page / showcase loads.

    18 votes

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  6. When there are physical copies of the title available, the shelf location appears on the results page. However, if there are no physical copies on the shelf at any location, that shelf location is hidden and the user must click into a location in order to see the shelf location. It is inconvenient to have that information hidden on the front page.

    18 votes

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  7. The following three status are currently used in Vega:

    Available
    Checked Out
    Unavailable

    While Available and Checked Out provide good information for patrons. Unavailable does not. We'd love to be able to map additional Polaris Circulation Statuses either for display or as an addendum to Unvailable.

    Primarily the Polaris Circulation Statuses for Held, On Order, and In Process are valuable at-a-glance information for patrons to have.

    Given that multiple items can be on a single record there would need to be a ranking system for some statuses.

    47 votes

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  8. We recently received a request to add a list format option for the bookmarks tab. A patron stated that they wanted, "A list format option of looking at the titles with visible author, pub date, brief description as it was in the old catalog". This could be similar to our options when searching to switch from list to grid view.

    55 votes

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  9. A patron was trying to do a password reset, and we had to use the old PAC to realize that they had no email address in their account, since the messaging there clearly states the issue. Vega Discover just says the email 'failed to send'. Please update this messaging to more closely match the old PAC.

    38 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  10. Have the options to reset PINs via text message. Patrons without an email address in their record get an error message that an email couldn't be sent. There are a lot of patrons who do not like to give out their email, so having the reset link send via text would be useful.

    19 votes

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  11. MARC record visibility: Give libraries the ability to suppress the Full MARC record link. Our MARC records contain information that could be used to identify specific staff members.

    6 votes

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  12. Many Discover sites have two URLs:

    • Site URL (sitename.region.iiivega.com)
    • Custom URL

    For example, ours are:

    • berg.na4.iiivega.com
    • search.bccls.org

    We would like a true redirect to exist from iiivega.com to the custom one that is fully supported by Innovative and to have all activity such as login sessions persist, so there is a seamless transition.

    While some libraries have customized this themselves to get it to work, we would like it to exist as an option in Vega Admin that is fully supported out of the box.

    33 votes

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  13. Add a note in patron's transaction summary to indicate that a payment was made in Vega. For example, when a payment is made in the PAC a note is added to the patron's transaction summary indicating that the payment was made via PAC, as shown in the attached photo. Currently when a payment is made via Vega the note field is left blank not indicating how the payment was made. Ideally, the message should read "Payment made via Vega," but a note of some kind should be generated to indicate how a payment was made.

    20 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  14. For Hero Carousels, when you add a showcase there's no option to display the showcase title. Having just the image doesn't give context for patrons to know what that leads them to. We would like the option to include the showcase title with each picture.

    11 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  15. It would be helpful that when displaying topics that only childrens titles appeared on childrens materials. Here is an example of topics gone bad: https://wkkids-wauk.na5.iiivega.com/search/card?id=282fcc98-e8d7-528f-9ced-72bf0e756c6f&entityType=FormatGroup

    28 votes

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  16. If you are on a resource page, log in, and then use the browser back button, there is an authentication error. The error page cannot be edited. The error page is not intuitive and provides no way back to the main catalogue.

    The error is: Unexpected error when authenticating with identity provider".

    That has not been well received by our staff & customers.

    4 votes

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  17. Currently when you click to go to the next page of search results, you remain at the bottom of the page, which means you have to scroll all the way to the top to view the next page of results, then scroll all the way back down to get back to page navigation to go to the next page. The navigation should either display the top of the search results when the next page is clicked and/or allow the page navigation to be accessed from the top of the page/search results also and not just the bottom of the page/search…

    63 votes

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    PLANNED  ·  15 comments  ·  Admin →
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  18. On the Holds tab, it lists how many holds you have, but not how many have arrived. This would allow patrons who have a lot of items on hold to know exactly how many to expect at pick up.

    12 votes

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  19. Supported eResource vendors have added visibility in Vega Discover. We have integrated eResources with that vendor and would like to maximize the visibility of this vendor.

    11 votes

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  20. We would like to see Harvard, Vancouver, and APA added to the available citation options. There has already been an idea submitted for APA, so adding one for Harvard and Vancouver here too.

    3 votes

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