420 results found
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Overdrive eContent integration in Vega Discover should work if libraries use SIP2 (barcode + PIN) for Overdrive patron authentication
Libraries that use SIP2 (requiring barcode and PIN) for Overdrive authentication have found that eContent Integration with Overdrive fails when enabled in Vega Discover. Customers cannot borrow or reserve Overdrive titles directly from Vega because Overdrive requires both barcode and PIN for the checkout process, and Vega Discover cannot send the Patron's PIN (it is encrypted in Sierra and not available to send).
Admittedly, expecting Vega to send encrypted patron PINs to Overdrive when the patron is already authenticated in Vega is an unrealistic and unsafe idea. Innovative support have already said that this issue is primarily a limitation of…9 votes -
Do not hide shelf location when no physical copies are available
When there are physical copies of the title available, the shelf location appears on the results page. However, if there are no physical copies on the shelf at any location, that shelf location is hidden and the user must click into a location in order to see the shelf location. It is inconvenient to have that information hidden on the front page.
18 votes -
Reset Passwords/PIN with no email
Have the options to reset PINs via text message. Patrons without an email address in their record get an error message that an email couldn't be sent. There are a lot of patrons who do not like to give out their email, so having the reset link send via text would be useful.
20 votes -
More Complete Status Information on Tabs
The following three status are currently used in Vega:
Available
Checked Out
UnavailableWhile Available and Checked Out provide good information for patrons. Unavailable does not. We'd love to be able to map additional Polaris Circulation Statuses either for display or as an addendum to Unvailable.
Primarily the Polaris Circulation Statuses for Held, On Order, and In Process are valuable at-a-glance information for patrons to have.
Given that multiple items can be on a single record there would need to be a ranking system for some statuses.
48 votes -
Clearer messaging when no email is present in the patron's account
A patron was trying to do a password reset, and we had to use the old PAC to realize that they had no email address in their account, since the messaging there clearly states the issue. Vega Discover just says the email 'failed to send'. Please update this messaging to more closely match the old PAC.
39 votes -
Adding a List View within the Bookmarks Tab
We recently received a request to add a list format option for the bookmarks tab. A patron stated that they wanted, "A list format option of looking at the titles with visible author, pub date, brief description as it was in the old catalog". This could be similar to our options when searching to switch from list to grid view.
55 votes -
marc record
MARC record visibility: Give libraries the ability to suppress the Full MARC record link. Our MARC records contain information that could be used to identify specific staff members.
6 votes -
Add Fully Supported Redirect Between Site URL and Custom URL
Many Discover sites have two URLs:
- Site URL (sitename.region.iiivega.com)
- Custom URL
For example, ours are:
- berg.na4.iiivega.com
- search.bccls.org
We would like a true redirect to exist from iiivega.com to the custom one that is fully supported by Innovative and to have all activity such as login sessions persist, so there is a seamless transition.
While some libraries have customized this themselves to get it to work, we would like it to exist as an option in Vega Admin that is fully supported out of the box.
33 votes -
Add note when payment is made via Vega in Transaction Summary
Add a note in patron's transaction summary to indicate that a payment was made in Vega. For example, when a payment is made in the PAC a note is added to the patron's transaction summary indicating that the payment was made via PAC, as shown in the attached photo. Currently when a payment is made via Vega the note field is left blank not indicating how the payment was made. Ideally, the message should read "Payment made via Vega," but a note of some kind should be generated to indicate how a payment was made.
20 votes -
Hero Carousels
For Hero Carousels, when you add a showcase there's no option to display the showcase title. Having just the image doesn't give context for patrons to know what that leads them to. We would like the option to include the showcase title with each picture.
11 votes -
Childrens materials only display in topics for childrens titles
It would be helpful that when displaying topics that only childrens titles appeared on childrens materials. Here is an example of topics gone bad: https://wkkids-wauk.na5.iiivega.com/search/card?id=282fcc98-e8d7-528f-9ced-72bf0e756c6f&entityType=FormatGroup
28 votes -
using the browser back button after logging in produces an authentication error
If you are on a resource page, log in, and then use the browser back button, there is an authentication error. The error page cannot be edited. The error page is not intuitive and provides no way back to the main catalogue.
The error is: Unexpected error when authenticating with identity provider".
That has not been well received by our staff & customers.
4 votes -
Number of Arrived Holds
On the Holds tab, it lists how many holds you have, but not how many have arrived. This would allow patrons who have a lot of items on hold to know exactly how many to expect at pick up.
12 votes -
please add PressReader as a supported vendor
Supported eResource vendors have added visibility in Vega Discover. We have integrated eResources with that vendor and would like to maximize the visibility of this vendor.
11 votes -
Titles for Deleted Items in Reading History
In the public catalog, titles in your reading history will say “Resource is not available” if the record has been deleted. In Leap, you can still see the titles, but it will tell you the resource is not available when you click on it. It would be great if Vega Discover could be set up like the staff interface so customers could see what the titles are even after the records have been deleted.
53 votesMEEP 2026 Winner
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Add Harvard and Vancouver to citation options
We would like to see Harvard, Vancouver, and APA added to the available citation options. There has already been an idea submitted for APA, so adding one for Harvard and Vancouver here too.
3 votes -
Change the website title of Passcode Reset webpage in Vega
To avoid potential patron confusion the ability to change the Vega website title from Welcome to Vega to something specific to your library when opening the Forgot My Passcode link would be helpful. For example, it might read "Library Name/Abbreviation Passcode Reset," which should eliminate any doubts about the nature of the webpage.
21 votes -
Allow for additional 3rd Party Integration
It would be great if 3rd Party Integrations for other providers could be developed for Vega Discover. For international libraries it would drastically improve the user experience if local databases could be connected for reviews (ex. Chilifresh) and author information (ex. Alex Författarlexikon here in Sweden).
4 votes -
Increase the number of showcases that can be added to a Hero Carousel
We feel the Hero Carousel is a good way to highlight items that do not have a cover image (ex. digital content such as streamed video).
However, it is currently limited to 5 showcases/URLs. It would be great if the number could be increased.
4 votes -
Allow SMS notification signup from Vega
Right now, Vega does not support signup for SMS notifications. We are having to link people out to the old Webpac signup screen. We would love to have SMS signup available in Vega. this is one of the biggest requests we get from our libraries.
82 votes
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