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Vega Program

Vega Program

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  1. Several libraries in our consortium have multiple study rooms. They want to limit patrons to a single 'study room' booking across all of their study rooms for a given time period (e.g. Jane Doe can only book a single study room each day, but the next day she can book a room again, etc.).

    Currently, they can limit bookings for an individual room, but the patron can just sign up for another room later that day (and go through them all in turn). I guess staff can monitor and delete duplicate bookings, and dedicated patrons will undoubtedly find other workarounds.

    5 votes

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  2. When someone applies for a library card, the ILS provides patrons a temporary library card number beginning with "PACREG." When a patron uses this temporary number to reserve a meeting room, there is no way for staff to update the library card number attached to a reservation. It is a read only field (which is opposite in event registrations.) The ILS communication is one way, pulling name data into VP. Is it possible for the library card numbers to somehow automatically update when a permanent card number is assigned? If not, is it possible to make this field editable for…

    3 votes

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  3. Staff would like to be able to have a URL available to them where variables can be altered so events and meeting room reservations can be imported into Google Calendar. It would also aid in the use of digital reservation panels outside meeting rooms which rely on Google Calendar to display a daily list of upcoming events and reservations.

    5 votes

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  4. Automatically cancel study room bookings if the room isn't accessed within the first 15 minutes of the scheduled time. If the system detects that the door wasn't unlocked (via PIN or NFC) within this window, the reservation would be canceled, freeing up the room for others to book.

    3 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  5. We have staff that would like to be alerted when an event has no registration spots remaining–event is full. It allows staff to determine if additional spots can be added, sometimes by a change of location or meeting space. An email alert to the event contact would be a great heads up without staff having to self monitor the registration list. (Especially with decentralized programming efforts (virtual and in-person) occurring for numerous programs a month.

    7 votes

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  6. We have certain PTYPES in our system like eCards which we do not want to be able to book rooms in our library system (they are primarily for accessing eMaterials). We would like some way to specify which PTypes are able to book rooms.

    2 votes

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  7. We use the "booking type" field for different organization types (local, non-profit) and rates. Organizations or individuals sometimes misreport their booking type and we must reject and re-enter their room booking instead of just changing the booking type.

    3 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  8. It would be really helpful if we could delete events from Vega Program on the staff side. I know in one of the learning sessions, it was mentioned that certain facets can't be deleted because of statistics and reports.

    Bare minimum hide completely from staff view. It will make internal navigation so much easier.

    19 votes

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    1 comment  ·  Admin →
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  9. In the brochure, the "Get In Touch" section always displays the main library name and phone number. If you choose just one library location and generate the events for that location, it still gives you the general phone number. It would be great to show the phone number of the branch/branches that were filtered.

    2 votes

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  10. Staff entering multiple room bookings are required to answer custom questions for each submission. If there was a way to turn off the custom questions somehow on the staff side to make inputing multiple bookings quicker and easier for staff.

    2 votes

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  11. It would be nice to have some type of custom question branching logic. One example would be a custom question like " Will you be serving refreshments? Yes/No" and if they select yes, display a second custom question like "What type of refreshments?"

    2 votes

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  12. Add ability to send users a text confirmation of event registration, as well as text reminder of upcoming events

    5 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  13. Offer an option for patrons/community members to Subscribe to upcoming events - either this week, this month, specified range, etc. --- via RSS feed or Subscription optin

    4 votes

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  14. When searching events on the staff side, clicking on the Event Location filter defaults to all locations selected. It would be more efficient if all locations were unselected, and the staff user could use Select All if needed.

    3 votes

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  15. When locating all room bookings under the same name, offer an option to bulk delete them all, or several at a time. Currently, you have to go into each booking and delete from there. Examples of when this would be helpful would be when groups decide to cancel some or all events, need to change details, or when an error is made.

    7 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  16. Right now the location that displays first on the landing page is the one that is first in alphabetical order. For us this is a partner location that we only occasionally host events with. We would like to be able to wait the list to have our library location display first.

    2 votes

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  17. Patrons need an at-a-glance calendar notice when a library is closed all day for a holiday.

    Staff needs an at-a-glance calendar notice of holidays and when a room has been blocked out for other reasons.

    20 votes

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  18. Currently, only the event time is shown in the room calendar. The set up and clean up times are not listed. We have had events, for example, that start at 5pm and end at 7pm, but that room is not available from 10am - 5pm due to setting up for a program. Staff cannot see that the room is not available until after they try to book it for their program or event. It would be helpful to have an event time as well as the set up and tear down listed in the room calendar separately. It would save…

    6 votes

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  19. Our library policy states that serial no-shows may have their reservation privileges revoked. We would like an automated system to notify our staff to track repeat offenders. For example, after three no-show cancellations (as per the Openpath Integration that cancels room bookings if the room is not accessed within 15 minutes), a notification would be sent to our service desk to flag the patron. This would result in staff manually assigning a new patron code that blocks them from making further automated room bookings.

    2 votes

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  20. This workflow is exclusively for electronic locks integrated with the Vega Program. While standard study room bookings remain unaffected, for conference room reservations, we propose delaying PIN generation until after staff has confirmed the booking. All conference room requests must undergo staff review and approval, ensuring that a PIN is not immediately issued to the patron or group requesting the space.

    2 votes

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