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Vega Program

Vega Program

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  1. Hi Team,

    We are expecting the discount vouchers module to help booking the tickets with the discount. Currently we are booking the ticket with amount and using that value during the refund. That parameter in the api is not accepting lesser value than the price of the ticket.

    using API {{baseUrl}}/1.0/ticket/{event_id}

    1 vote

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  2. Our library policy states that serial no-shows may have their reservation privileges revoked. We would like an automated system to notify our staff to track repeat offenders. For example, after three no-show cancellations (as per the Openpath Integration that cancels room bookings if the room is not accessed within 15 minutes), a notification would be sent to our service desk to flag the patron. This would result in staff manually assigning a new patron code that blocks them from making further automated room bookings.

    5 votes

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  3. We use the "booking type" field for different organization types (local, non-profit) and rates. Organizations or individuals sometimes misreport their booking type and we must reject and re-enter their room booking instead of just changing the booking type.

    5 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  4. Ability to add additional events into a series with the "recur at interval" functionality after submission or publishing. If an error is made or an extra date is added, we either need to start fresh or connect with a series title. With the series title connection, we cannot "update all" and the series links not connected by title exclude the addition.

    8 votes

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  5. Patrons receive a confirmation that includes a " Manage Booking" box. One of our challenges is that we don't know when a patron has checked in to the room, or if they leave the room early.

    Right now, patrons don't have to stop by the desk before or after their reservation. And, if patrons leave early without telling us we can't modify the reservation to free up space for another person. In the new VEGA system could a check - in and check - out button be added to the patron's reservation confirmation?

    Something like a button or QR code…

    1 vote

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  6. 2 votes

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  7. When looking at my reservations, add an option to book a room again.

    2 votes

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  8. Currently, featured event images repeat in the carousel for events with multiple formats (hybrid) and multiple dates (recurring/series). For example, a hybrid event shows a featured image in the carousel twice, back-to-back, which looks like a mistake. And for events in a series or with multiple days, the images show as back-to-back are the same unless there are other program dates in between. It becomes repetitive.

    In order to keep the carousel effective and organized, we can currently only feature one-off events, which is a missed opportunity.

    It would be great if the event, no matter the format/recurrence, could be…

    13 votes

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  9. Users should be able to select categories and locations of interest and set a recurrence for when they would like to see new events. This would be useful for staff as well.

    They should be able to select the timeframe of the brochure
    - daily
    - x number of week
    - x number of months

    As well as when the brochure should be sent. For example, on the 3rd Friday of the month, send me a brochure for the following month.

    6 votes

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  10. Give libraries the option to set a default date range for brochure event generation. We typically have 3 months worth of events in the system at any given time. Patrons may not reprint the brochure and miss out on any new of updated items.

    3 votes

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  11. If a room has a 24 hr booking lead time, block out or grey out the room availability on the public calendar. Right now, patrons aren't notified there is a 24 hour minimum for booking a room until they have answered all the questions to book the room and press submit. This would visually show the room is not able to be booked.

    3 votes

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  12. It would be nice to have some type of custom question branching logic. One example would be a custom question like " Will you be serving refreshments? Yes/No" and if they select yes, display a second custom question like "What type of refreshments?"

    3 votes

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  13. Implement a test checkbox which prevents that event's data from being used on the stats pages. For use when testing events and logging stats and you don't want those test stats to be included in your real stats as it will skew the data.

    2 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  14. Information entered in the Booking Note & Staff Name field on the add booking screen only shows if you hover over the icon in the current bookings. It would be useful if that information also showed up on the exportable spreadsheet.

    3 votes

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  15. Automatically cancel study room bookings if the room isn't accessed within the first 15 minutes of the scheduled time. If the system detects that the door wasn't unlocked (via PIN or NFC) within this window, the reservation would be canceled, freeing up the room for others to book.

    3 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  16. Ability to grab a snippet of code to paste onto an external website for easy calendar integration from Programs. Code would have colors/font options to match website.

    5 votes

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  17. Currently, only the event time is shown in the room calendar. The set up and clean up times are not listed. We have had events, for example, that start at 5pm and end at 7pm, but that room is not available from 10am - 5pm due to setting up for a program. Staff cannot see that the room is not available until after they try to book it for their program or event. It would be helpful to have an event time as well as the set up and tear down listed in the room calendar separately. It would save…

    9 votes

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  18. Some of our staff prefer to be emailed every time someone registers for an event (vs. having to login to Vega, search the event name, and then check the registration list). We'd like to see this as an option to select on a per-event basis, based on staff preference for this. We find it a bit odd to get an email reminding us of the event (as the contact listed in the event creation form, but not have the option to be notified of registrations).

    9 votes

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  19. When locating all room bookings under the same name, offer an option to bulk delete them all, or several at a time. Currently, you have to go into each booking and delete from there. Examples of when this would be helpful would be when groups decide to cancel some or all events, need to change details, or when an error is made.

    9 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  20. Since Vega Program makes a connection over to Sierra and Polaris to verify patron email address when staff register the patron for a program, could Vega Program also check against ptype to validate the patron is a child or adult

    5 votes

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    1 comment  ·  Admin →
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