180 results found
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Show Blocked Out Dates on the Calendar View
Patrons need an at-a-glance calendar notice when a library is closed all day for a holiday.
Staff needs an at-a-glance calendar notice of holidays and when a room has been blocked out for other reasons.
23 votes -
Allowing staff to manually move a patron from the waitlist to a spot.
Allowing staff to manually move a patron from the waitlist to a registered spot instead of having to type the information over again. Having those on the waitlist to fill in all the questions/information you are asking for a confirmed spot in a program.
22 votes -
Add Confirmation Step Before Deleting a Registration
One of our staff members accidentally deleted a session that had registrations attached to it. A warning before deleting is preferred, or a way to restore the deleted registration.
20 votesUNDER REVIEW ·
AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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Add Functionality to Move a Room Booking to Another Room
Occasionally we need to shuffle which rooms patrons will be in, but with the current set up, we have to delete the reservation and start from scratch in the new room. Could you provide a way to change the room but keep the rest of the reservation? Or even to copy the room booking and then create a new booking from the copy? Similar to cloning an event for the calendar. This would also be helpful for groups who use the library on a regular basis and would like to schedule more than one date at once.
19 votes -
Event Description Formatting
Allow formatting of the Event Description text.
1. Bold
2. Italics
3. Ordered and unordered lists16 votes -
Add phone number to the waitlist
Add the phone number of patrons on the waitlist. When adding someone to the waitlist, staff should also capture a phone number as an optional field.
If we need to contact these patrons last minute (i.e. cancellation) we would prefer to do it by phone number.
16 votes -
Delete or Archive Staff Accounts
Other than just unchecking the Enabled box for a staff account that's no longer needed, there should be a way for the administrator to remove/suppress a disabled staff account from view. This would keep the admin level clean with only the current content.
16 votes -
Impersonate Mode Can be Used Without the Patron Using the System Previously
Impersonate does not work until the patron has used the system previously - so if you have a patron calling on the phone to register for the first time, you still need to start with the "add booking" box, even though that bypasses the eligibility rules. Some useful functionality improvements would be for impersonate mode not to utilize cached data (so it could be used immediately).
16 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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Send More Notifications When a Patron is Signed up for Multiple Sessions
We've noticed that patrons that are signed up for classes where they need to attend multiple sessions (like for example a defensive driving class that meets on two successive nights) are getting email reminders that only mention one date. Is there a way to adjust the templating for these notifications so it includes all dates they are registered to attend?
16 voteshttps://portal.productboard.com/iii/15-vega-product-portal/c/958-send-more-notifications-when-a-patron-is-signed-up-for-multiple-sessions
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16 votes
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16 votes
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Add "booking option for session" to "recur at interval"
Most of our children's programs are series programs which run for a certain number of weeks. As we have put in our winter programs we have noticed that the "booking option for session" field only appears if we use "add a new session". It does not appear when using "recur at interval". Recur at interval is a quicker way to input all the sessions, but for these programs we only want customers to register once for the entire series. Is there a way to have the "booking option for session" field appear when using "recur at interval".
15 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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Email contact person when event registration is full
We have staff that would like to be alerted when an event has no registration spots remaining–event is full. It allows staff to determine if additional spots can be added, sometimes by a change of location or meeting space. An email alert to the event contact would be a great heads up without staff having to self monitor the registration list. (Especially with decentralized programming efforts (virtual and in-person) occurring for numerous programs a month.
13 voteshttps://portal.productboard.com/iii/15-vega-product-portal/c/956-email-contact-person-when-event-registration-is-full
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Remove Repeat Images in Feature Carousel
Currently, featured event images repeat in the carousel for events with multiple formats (hybrid) and multiple dates (recurring/series). For example, a hybrid event shows a featured image in the carousel twice, back-to-back, which looks like a mistake. And for events in a series or with multiple days, the images show as back-to-back are the same unless there are other program dates in between. It becomes repetitive.
In order to keep the carousel effective and organized, we can currently only feature one-off events, which is a missed opportunity.
It would be great if the event, no matter the format/recurrence, could be…
13 votes -
Limit Bookings Across Rooms Within a Time Period
Several libraries in our consortium have multiple study rooms. They want to limit patrons to a single 'study room' booking across all of their study rooms for a given time period (e.g. Jane Doe can only book a single study room each day, but the next day she can book a room again, etc.).
Currently, they can limit bookings for an individual room, but the patron can just sign up for another room later that day (and go through them all in turn). I guess staff can monitor and delete duplicate bookings, and dedicated patrons will undoubtedly find other workarounds.
12 votes -
Allow multiple rooms/buildings across program sessions
We frequently have programs with multiple sessions that fall into one of two categories: repeated programs happening in different buildings, or multi-session programs that need to be done in different rooms across sessions.
It would be helpful if Vega Program could default each new session to the same room as the first existing session, but allow staff to change the room (or building) for each session.
Currently, we must either split up these sessions (different buildings, same program) causing patrons to get confused and register twice for what is essentially the same program, or we have to put a generic…
12 votes -
Add ability to send txt / sms confirmations and reminders
Add ability to send users a text confirmation of event registration, as well as text reminder of upcoming events
12 votes -
Allow for alternate registration limitation in Vega Program
In addition to the age limits for Program Registration, it would be helpful to be able to limit by grade.
While age is a useful limit for early learning programs, many school age programs are limited by grade range. The option to select limit by grade, and then define the grades that can register, would help libraries when determining who can register for a program. Currently, libraries have to determine the age for the program based on the school registration birthday cut off, and that may not accurately reflect who is eligible to register. This causes confusion and friction for…11 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
As a workaround, you can create a custom question template to collect the grades of attendees or confirm they are in a specific grade.
Angela Nolet
Senior Product Manager
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Ability for patrons to filter by ages as a separate dropdown (in addition to categories)
We have had to add the "ages" (for teens, for seniors, etc.) to our categories.
It would be ideal if ages were a separate dropdown that patrons could use in addition to categories and locations/libraries.
This would make it easier for patrons to filter information more effectively.
11 votes -
Making changes to a program series in the approval stage
Sometimes when we're reviewing a program series in the approval stage, we realize that we need to make changes to the dates, such as shifting everything over by a week. It would be great to be able to make changes to the entire series recurrence in the approval stage, rather than deleting it and starting over.
11 voteshttps://portal.productboard.com/iii/15-vega-product-portal/c/957-make-changes-to-a-program-series-in-the-approval-stage
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