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Vega Program

Vega Program

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    1. Add the ability to change the behavior of the Add Bookings page to default to a Guest booking rather than a Member booking. We typically don't require patrons to provide a library card number when registering for a program.
    2. Add the ability to make the Booking Note & Staff Name field not required. This may be confusing for staff and isn't something we would need every time staff register a patron for an event.
    4 votes

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  1. For the sake of enforcing use limit policies, it would be helpful to be able to approve bookings after they have already happened. With few staff who are able to approve requests, sometimes we don't get to approve requests before the room has already been used. To be able to approve requests after a booking (with the option not to notify a patron since there's no need) would then help the staff when reviewing future requests in the same limitation period. To help clarify, we have a playroom that is available by reservation, but walk-up use is welcomed and counts…

    4 votes

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  2. In our system, there are patrons who have more than one card number. If those patrons attempt to register for a program with the number that is not the first number listed on their account, then Vega Program is unable to find them in the system and a "No Matching Member is Found" error is generated.

    4 votes

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  3. When looking at my reservations, add an option to book a room again.

    4 votes

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  4. Implement a test checkbox which prevents that event's data from being used on the stats pages. For use when testing events and logging stats and you don't want those test stats to be included in your real stats as it will skew the data.

    4 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  5. Information entered in the Booking Note & Staff Name field on the add booking screen only shows if you hover over the icon in the current bookings. It would be useful if that information also showed up on the exportable spreadsheet.

    4 votes

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    PLANNED  ·  1 comment  ·  Admin →
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  6. When someone applies for a library card, the ILS provides patrons a temporary library card number beginning with "PACREG." When a patron uses this temporary number to reserve a meeting room, there is no way for staff to update the library card number attached to a reservation. It is a read only field (which is opposite in event registrations.) The ILS communication is one way, pulling name data into VP. Is it possible for the library card numbers to somehow automatically update when a permanent card number is assigned? If not, is it possible to make this field editable for…

    4 votes

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    UNDER REVIEW  ·  Angela Nolet responded

    Grace, if you can open a Support ticket with the old card and the new card, we can ask if they can manually move the registrations to the old card.

    I think Jen's suggestion would also work in your case, where being able to update the barcode would re-link their bookings and registrations.

  7. It would be helpful to choose the color of public bookings on the staff-side room calendar. Our color branding is determined by the city, so we have to comply with the brand kit when selecting event category colors.

    It would be great to not only be able to update that color to match our branding, but also to choose a color that better contrasts with the colors we'd like to use for our categories.

    Blurred photo for patron privacy, but you can see with the blur that it's difficult to tell the difference in color between the public bookings and…

    3 votes

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  8. Our policy is that patrons may schedule a study room for 2-hours per day max. Currently there is no way to limit the number of room reservations a patron makes each day. We only have 3 rooms and are in high demand. To make it fair we limit to 2-hours, but if the room is not reserved we do allow staff to make extensions. We need Program to be flexible to limit study room reservations that differ from rooms used for library programs.

    3 votes

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    PLANNED  ·  1 comment  ·  Admin →
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  9. Right now, we cannot choose to make "Booking Type" required. We would like to.

    3 votes

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  10. Currently, we have two different booking types for our meeting rooms that have different costs. We've entered descriptions of these booking types, but our patrons cannot see them. We would find it useful to make these visible to the public so they can better understand what booking type they qualify for.

    3 votes

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  11. It would be nice to be able to add some kind of description or notes for a series page. This would make it easier for patrons to click a series and see what it's all about, since not all off our series are of the same program.

    3 votes

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  12. Libraries should be able to modify email templates for the languages they offer to their patrons.

    As a patron, Program should detect the browser language to determine which language template to use.

    For example, a patron with the browser set to German who registers for an event gets emails from the German templates.

    3 votes

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  13. Libraries are interested in using equipment booking for their maker space as well as the equipment used in a room. Those are different staff members jobs. It would be great if the library can set the permission based on the category of the equipment.

    3 votes

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  14. A member library wants to create rooms that are viewable by patrons, but which they cannot reserve.

    Right now, the only way we can accomplish this is to remove all availability from a room. But that isn't ideal, not least because (a) it gives patrons no idea of when the room might be in use, as well as cluttering up the , and (b) if staff want to manually book it for patrons on the back-end, they must click through repeated warnings.

    This appears to be included as part of another idea (https://ideas.iii.com/forums/951976-vega-program/suggestions/49834827-add-option-for-other-location-visibility-on-back-e), but not addressed there.

    3 votes

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    PLANNED  ·  0 comments  ·  Admin →
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  15. We often have events created which are set to private=yes and some that should be private that have been left inadvertently with the default of private=no. We often discover this by error when things appear on the public calendar and on our website. We then have to edit each individual event to adjust the private yes/no setting. A search filter would allow us to quickly generate a list of private events. Having the ability to see this from the staff dashboard search results and on the staff calendar would be a huge time saver for our team. Currently, the only…

    3 votes

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  16. Libraries would like to have more customization on when reminder notices can be sent per event.

    3 votes

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    PLANNED  ·  Angela Nolet responded

    https://portal.productboard.com/iii/15-vega-product-portal/c/797-preset-triggers-for-email-notifications

  17. Is there a way for the featured events widget to pull the dark overlay that exists on the actual event page banner/image instead of just the image? It makes it more accessible and easier to see.

    3 votes

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  18. We'd like to see an option to categorize rooms to help with filtering them or hiding them. For example, we have both public access rooms and staff-only rooms. However, not all staff can book the staff-only rooms, as they are only responsible for making public bookings. By categorizing the rooms, we'd hope to see all rooms of a certain category together and be able to collapse categories in the list view. Even further, it would be great to be able to hide categories from staff that are unneccesary to them and clutter their view.

    3 votes

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  19. Patrons receive a confirmation that includes a " Manage Booking" box. One of our challenges is that we don't know when a patron has checked in to the room, or if they leave the room early.

    Right now, patrons don't have to stop by the desk before or after their reservation. And, if patrons leave early without telling us we can't modify the reservation to free up space for another person. In the new VEGA system could a check - in and check - out button be added to the patron's reservation confirmation?

    Something like a button or QR code…

    3 votes

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