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Vega Program

Vega Program

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  1. We would like to request enhanced flexibility in how post-event feedback and follow-up emails are managed in Vega Program. We value collecting patron feedback, but not every event is appropriate or necessary for post-event surveys or emails. In addition, our surveys are customized by age group, and the current template email is too general/broad.

    It would be ideal to have the ability to enable or disable post-event emails and/or feedback on a per-event basis, ideally with a simple checkbox when creating or editing an event (for example, “Send post-event email / feedback survey”. This would allow staff to selectively gather…

    7 votes

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  2. We'd like the ability to mark meeting/study room bookings as "no shows" when people do not show up for their reservation and pull a report on them (by name, date, location, etc.)

    7 votes

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    1 comment  ·  Admin →
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  3. It would be nice if on an individual event page, it displayed the category/categories the event belongs to. We have age categories for all of our events, but when we link to the event it's hard to tell what age it's for at a glance.

    If we use the Min-Max age feature when creating an event, which displays the recommended age beautifully, it also adds an undesirable required question where the registrant has to tell us their age when they sign up - confusing for parents who are bringing their kid to a story time with an age range of…

    7 votes

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  4. It would be really helpful if Vega Program would alert a patron or guest when registering for an event that they have already registered for. A checking of information against the current bookings and waiting list.

    An alert such as on screen text or pop-up that says something along the lines of "You have already registered for # spaces at this event. (View <link>My Events</link>) Would you like to continue with your registration?" OR "You have already have # spaces on the waiting list. <View <link> My Events</link>) Would you like to continue with your registration?

    We have this happening…

    7 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  5. It would be really nice if Vega Program would prevent a patron from registering for multiple events occurring at the same time, since they cannot possibly attend more than one at a time. An alert - via email, text (when available), or pop-up that either 1) the registration cannot be completed because they are registered for another event or 2) offer to cancel their existing registration and complete the current one.

    7 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  6. Is there a way that staff who are creating events can preview the event to see what everything looks like before submitting? Currently it seems like you can do this after an event is submitted (prior to publishing) but not when it's a draft.

    7 votes

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  7. In the brochure, the "Get In Touch" section always displays the main library name and phone number. If you choose just one library location and generate the events for that location, it still gives you the general phone number. It would be great to show the phone number of the branch/branches that were filtered.

    7 votes

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  8. We would like to be able to put pictures in our program descriptions, especially for our crafting programs. The header photo is not enough and the measurements for that spot aren't conducive to showing off our crafts/products, etc.

    7 votes

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  9. Enable Program's room reservation software to send patrons a unique 6-digit PIN via email for accessing their reserved rooms during their allocated booking period. Open Path offers excellent API documentation and currently provides this feature with two other room reservation software vendors, tailored specifically for libraries. Sending a preemptive email to patrons for room reservations significantly reduces the workload on library staff, as it streamlines the process of granting room access. Moreover, there are opportunities to integrate a 'touchless' experience through third-party applications as well.

    7 votes

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  10. Add the ability to search for room bookings by date range (a week, two week, custom dates selected).

    7 votes

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  11. Enhance the TV mode so the title of library events displays on the combined view of room bookings and library events.

    For privacy, patron room bookings have the option to show or hide their booking name.

    7 votes

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  12. Currently patrons with expired library cards cannot be blocked from registering for an event, even if that event is set to only be open to residents. Our cards expire every 3 years, at which point a resident needs to provide proof of residency to show they still reside in our service area. Without this option patrons could move to a neighboring district but continue to attend programs here that are intended only for residents.

    7 votes

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  13. 7 votes

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  14. Right now when attendees make a booking for an event, the only staff options are "Cancel." For tracking purposes, please add a "No Show" option.

    6 votes

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    1. Option to change default for room selection setting from "all " to "none"
    2. Make it "remember" previous selection from page to page for Staff and Public View—resets when one navigate aways from current page
    3. Currently all rooms are expanded by location. Change to nested by location.
    6 votes

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  15. 6 votes

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  16. Ability for staff to individual reset their password

    6 votes

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  17. Can we get an announcement header like Vega Discover has for Program? It would be useful if patrons can see our holiday closing message or emergency announcements if they are in Program.

    6 votes

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  18. Previously, other events in matching categories displayed at the bottom of the individual event pages. If they were removed to reduce scrolling, the addition of a category button or something that takes up less room could help patrons find similar events. We find that the "Similarly Named Events" section doesn't accurately reflect related programs.

    6 votes

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  19. Our Pop Up Library and our Bookmobile travel to events around the county. Events for those resources show a map based on the "event location" selected. That doesn't allow us to show a different map location for a community event though. We had an event and the map for the event shows a completely different library system. We tried to suppress the map by putting See location in the Event Description but that doesn't work. We need to be able to add an alternate map/address or be able to suppress the Google Map for individual events.

    6 votes

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