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Vega Program

Vega Program

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  1. The EQUIPMENT BOOKINGS option in the public view is listed at the bottom of the webpage. In comparison, a ROOM BOOKINGS option is listed at both the top and the bottom ofthe public view webpage.
    Having the EQUIPMENT BOOKINGS option at both the top and bottom of the webpage would give it more accessiblity (the user doesn't have to work harder when looking for it and doesn't have to scroll down to the bottom of the page to use the feature).

    1 vote

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  2. If a patron does not show up for their room booking and we do not cancel the booking on the day that it happens, (staff gets distracted or forget) no one has the ability to cancel that room booking the next day. The only option we have is to make a staff note in the room booking.
    We also created a custom question to get attendance stats of these room bookings, so we cannot change that figure now either which will impact our stats if we aren't careful.
    Please allow ADMIN to make changes to patron room bookings after the…

    3 votes

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    1 comment  ·  Admin →
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  3. Can we get an announcement header like Vega Discover has for Program? It would be useful if patrons can see our holiday closing message or emergency announcements if they are in Program.

    6 votes

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  4. Add an option in room bookings to search by the group/organization name. Frequently multiple patrons will do a booking for the same group/organization and it would be helpful to be able to view and track a group's/organization's bookings.

    3 votes

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  5. Searchable, system-wide email logging (similar to what is available in LX Starter) so that we can see what emails were sent, received, and opened; as well as to see if patrons are on a do not send list after marking our emails as spam.

    Currently, the only way to see if a patron has received emails is to find a specific program that they were in and check the email logs for that program.

    If possible to expand this to all logging (which could be filtered) that would be a plus.

    4 votes

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  6. We have recurring events. We'd like to register patrons for all recurring events with one registration (similar to what you can do with sessions).

    (If we use sessions, we can register a patron for all sessions at once BUT we can't enter stats until all of the sessions are over.
    If we use recurring events, we can enter stats when the event is over, BUT we can't for registration for all events.)

    3 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  7. It seems like the "event_cancelled" action only appears in the audit log if there are people already booked into the program.

    It is definitely useful for us to know the date, time, and staff member cancelling an event, even if there is no registration.

    "Uncancelling" does appear in the audit log for an event without registration.

    4 votes

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  8. Do not allow people to book more than two hours at a time in just certain rooms. Do not allow people to book out more than one month/three months in advance.

    1 vote

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  9. We have many guests who attend our programs, but they are unable to receive an email the following day to give their feedback when the event has concluded. Currently, only registered members with a card receive this option.

    3 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  10. It would be nice to be able to add some kind of description or notes for a series page. This would make it easier for patrons to click a series and see what it's all about, since not all off our series are of the same program.

    1 vote

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  11. Have the Booking Notice display above the form for staff equipment bookings. Currently the Booking Notice information icon states: "Specify any advance booking requirements or important information users need to know when making a booking. This notice will be displayed above the booking form." However, the notice does not display above the form when staff are booking from the staff side and the equipment is not visible to the public.

    We require a staff training prior to using some equipment or to schedule qualified staff to assist and it would be helpful if this was visible at the time of…

    2 votes

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  12. It would be really helpful if Vega Program would alert a patron or guest when registering for an event that they have already registered for. A checking of information against the current bookings and waiting list.

    An alert such as on screen text or pop-up that says something along the lines of "You have already registered for # spaces at this event. (View <link>My Events</link>) Would you like to continue with your registration?" OR "You have already have # spaces on the waiting list. <View <link> My Events</link>) Would you like to continue with your registration?

    We have this happening…

    7 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  13. When staff are booking a study room for patrons, allow them to enter specific start/end times. For example, our library's rooms are booked in 1-hour increments. But if a patron shows up at 10:15 and wants to use a room that is booked at 11am, there's no way to book the room for just 45 minutes, even on the staff side. If staff enters 10:15 as the start time, the software changes the default end time to 11:15, and there's no way to change it to 11am.

    Another way to resolve this would be to allow both patrons and staff…

    1 vote

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  14. It would be nice if on an individual event page, it displayed the category/categories the event belongs to. We have age categories for all of our events, but when we link to the event it's hard to tell what age it's for at a glance.

    If we use the Min-Max age feature when creating an event, which displays the recommended age beautifully, it also adds an undesirable required question where the registrant has to tell us their age when they sign up - confusing for parents who are bringing their kid to a story time with an age range of…

    7 votes

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  15. There is an option in the search results to see Number of Views and "App views" of programs. Can this be expanded so that staff can get data on event registration via website vs Vega Mobile app?

    3 votes

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  16. Libraries want a specific permission on who can delete events in Program.

    1 vote

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  17. It would significantly both the patron and the programmer experience if patrons could enter their name when they sign up for the waitlist. Programmers often don't know who is associated with an email, and sometimes we have to know the names. Additionally, patrons find the waitlist confusing without entering their name.

    8 votes

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  18. We have 30+ rooms and staff use the See All Bookings option to determine a room's daily schedule. However, it does not include the setup and cleanup times in the VP display or downloaded information. Staff can only view the displayed event's start and times. It would be very helpful for our teams doing setup and teardown to have this information on this display or downloaded information.

    1 vote

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  19. An alt text field is needed for images uploaded to events in Program. With the new ADA accessibility rules taking effect in April, this is a vital aspect; without it, libraries simply can't use images or else they'll be out of compliance with the law.

    9 votes

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  20. In addition to the age limits for Program Registration, it would be helpful to be able to limit by grade.
    While age is a useful limit for early learning programs, many school age programs are limited by grade range. The option to select limit by grade, and then define the grades that can register, would help libraries when determining who can register for a program. Currently, libraries have to determine the age for the program based on the school registration birthday cut off, and that may not accurately reflect who is eligible to register. This causes confusion and friction for…

    12 votes

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    UNDER REVIEW  ·  Angela Nolet responded

    As a workaround, you can create a custom question template to collect the grades of attendees or confirm they are in a specific grade.

    Angela Nolet

    Senior Product Manager

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