241 results found
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Add "Back" option vs. just "Next" or "Cancel" in Record Creation screen
When you create (a) new item(s) while cataloging -- or create any records actually! -- the pop-up that guides you to enter the data step-by-step should have a back button. Currently, if you make a mistake and click Next you either have to cancel and start over or keep going and fix the mistake on each item record individually after saved/completed. It can be quite tedious when you are adding multiple items at once.
Idea Value
Save time! What would just take a few clicks/seconds to fix can sometimes mean a lot more time, especially if you Cancel and have…
54 votesThis idea has been selected to include in Sierra 6.4
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Improve item title display on patron-facing devices by adjusting SIP2 parameters
Skip certain MARC subfields when preparing data for SIP2 connection.
Specifically:
When Sierra needs to send information to display an item title on a patron-facing device (automated materials handler, self-checkout kiosk, etc.) via SIP2, it currently appears to concatenate all occupied subfields of MARC field 245 and remove the delimiters. This means that certain information not intended to be patron-facing can end up appearing in the title the patron sees on screen (e.g. "880-01 Desu nôto 2..." appearing instead of just "Desu nôto 2...", where "880-01" is not actually part of the title, but rather a reference to another field…6 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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Dark contrast display option for the SDA
We see the Sierra 6.0 Release Notes features new Accessibility improvements in the SDA. It is unclear if this includes a high contrast display option which staff recommend to support use of the software by many different types of staff.
12 votes -
Ability to restart the CAS login
Sometimes the CAS login to Sierra fails. Either the page is inaccessible, or we see an LSE-OA-Error-2 from our use of OpenAthens authentication to Sierra. The only solution available is to us is to reboot the Sierra application server. This is inconvenient since staff have to log out of their activities.
It would be useful if there was an option in the Restart a Terminal section of Sierra to restart the CAS service. This would hopefully clear up the error and not require a server reboot.
1 vote -
Mark damaged items improvements
There are two things we would like to see in the Mark Damaged Items process. First we need a separate notice text for damaged items. We are trying to differentiate between lost and damaged and having to use the same notice text is problematic. Second, we'd like the status after the bill is paid to be Damaged & Paid (just like Lost & Paid) instead of just Damaged, as staff can't tell if this is an initial damaged status or one that has been paid for. These are handled differently and being able to create a list, for example, of…
37 votes -
Charge type on fines tab needs to specify if it is a damaged item
Would love to see the word "replacement" changed to a word that gets at the actual status. Currently the charge type of "replacement" is used for a long overdue item that has been billed or a damaged item that has been billed. To find out if the item that has been billed is damaged or just hasn't been returned you have to go into the item record to see if a damaged note has been added.
6 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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Enable API update of patron records to blank out expiry date
Sometimes we want to update a patron record and blank out a date in the expiry date field for a continuing staff member.
The patron API cannot do this - blank values are rejected as invalid JSON e.g.
{"expirationDate": " - - "}
{"expirationDate": ""}
{"expirationDate": "--"}
{"expirationDate": "null"}All we can do is add a date, and for continuing staff we can only use the maximum possible date of 18 Jan 2038.
Enhance the API to accept a blank value in expiry date.
5 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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NCIP Authentication - Add support for optional blocking
We recently started using NCIP authentication for our new ILL service. We learned after implementation that NCIP login is blocked for any of the reasons in the Patron Block Table. This makes sense when the block is for an expired card, or for fees over the threshold. This makes less sense when they have reached their maximum holds in Sierra.
What we're seeing is that patrons cannot log into the system at all when any of the block parameters are true. We would like to be able to enforce certain blocks but not others for account login.
We can increase…
3 votesThis idea will be reviewed for consideration as an enhancement in an upcoming release.
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Restrict Location Code Edits to Locations in Scope (especially in Rapid Update)
There is currently a setting allowing us to prevent logins from editing records with a location code outside of their current scope. However, users are able to edit records in their scope to have location codes outside of their scope, which then blocks them from being able to edit the records again. This happens accidentally sometimes, and is particularly a problem in Rapid Update. It would be great if item location dropdowns in Rapid Update, and possibly the item record as well, only showed locations in the user's scope in order to prevent this problem. Alternately, the system could prevent…
17 votesThe product manager will review this idea for possible inclusion in a future release.
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Remove patrons from hold queue when they check out non-holdable copy
Problem: Many patrons have holds on titles in Quick Pick or Lucky Day collections. When they "get lucky" and check out one of these non-holdable copies their original hold remains in the queue and the patron often neglects to cancel their hold.
Impact: Fulfilling these unnecessary holds wastes time for staff and patrons and delays trigging other patrons' holds as the item sits on the holdshelf until the expiration date. Collection budgets are also negatively impacted as these unnecessary holds can skew the item-to-holds ratio for high-demand items that selectors use to determine how many additional copies to purchase.
Solution:…
36 votesThe product manager will review this idea for possible inclusion in a future release.
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Prevent User Deletion of Paging Lists
We frequently have the unfortunate situation where staff accidentally delete their paging list from the list of Notices. Ideally, we'd prefer that frontline staff be able to prepare, print, & fulfill their paging lists but not be able to delete them.
Separating authorizations to create/edit/delete these lists from the preparation & printing would save support staff a great deal of time spent recreating these lists & remove some of the potential for frustration & confusion among frontline staff.
36 votes -
"Both" Option for Due Slip Delivery
The first request we got after releasing emailed Due Slips was for the option to generate both an email and a print slip. Some people like the physical reminder in the form of a printed slip (that doubles as a bookmark!) and an electronic version that they can use as a reminder or a fallback.
17 votesThe product manager will review this idea for possible inclusion in a future release.
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Allow staff to toggle between printing and not printing a date due slip
When checking out a patron within Sierra, it would be best if the staffer could easily toggle between offering a paper date due slip, an email slip or no slip. This functionality seems to have gone away.
10 votes -
Allow the "remember me" in Sierra Desktop App login screen to remember passwords as well as username (as previous versions of Sierra did)
Previous versions of Sierra (version 5 and below) allowed the saving of usernames and passwords in the Sierra desktop app login screen. Since upgrading to 6 this functionally has been lost.
9 votes -
Transit/Hold Slip Printing Via Mobile Worklists
We've begun testing the current version of Mobile Worklists at a handful of branches. While it can clearly speed up the process of holds management by trapping items pulled from the shelves or updating the status of those items not found to missing, a second check-in is required to generate a hold or transit slip, creating an extra step for staff.
We'd like slips to print to a networked printer as items are checked in via the app.
2 votesThis idea will be reviewed for consideration as an enhancement in an upcoming release.
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Preferences font settings can affect catalog display
When you increase the font size to 20 for cataloging, it enlarges all the other information except the title line which remains the same. As a result, the title line appears smaller in comparison to the other information. It would be great is the title also displayed in the larger font.
10 votes -
Include hourly patron borrowing reports in Decision Center
We use the hourly patron borrowing reports in Web Management Reports to track patron visits at offsite hold lockers. We would like to have this report migrated to Decision Center since this is the tool already in use by our frontline staff.
8 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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Allow Create Lists to export the best title and best author normalized fields
These two fields can be incorporated into searches performed within create lists but are not available among the fields that can be exported. Best title normalized is particularly helpful for data brought into a spreadsheet as the removal of special characters and diacritics can greatly improving sorts and searching.
These fields are available via SQL, where I make frequent use of them, but for most of our users Create Lists is the only option for extracting data from the system.
9 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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Make Selecting 'All' Genuinely Purposeful
As I'd done in similar scenarios countless times before, yesterday, I was in the process of modifying the activeholds on my account in Sierra to change them to a newly created pickup location.
There were several that needed changing, so I selected 'All.' However, rather than make a batch change of the half dozen or so that needed updating, Sierra cycles you through each item individually, forcing multiple arguably unnecessary clicks, when the expected & more intuitive outcome in this scenario would be to indicate the desired change once & see it changed for all selected records.
9 votes -
Current Location variable-length field in item records
Libraries with varied types of media in their collections require more location information associated with items than a shelfmark. We would like to see a Current Location field as standard in the item record. This field must be included in the data libraries for item paging notices as retrievals staff will need this information on retrievals lists/slips.
Idea Value
To record the exact location of items within the buildings, which will facilitate retrieval of less standard items or special collections items that are not easily stored in a standard sequence. Current location data is essential for museums accreditation.8 votesThis idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
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