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301 results found

  1. As ILS administrators of a large consortium, we would like the RFID Server Options Table to have an additional field/column to add notes (library name, dates, staff initials). When one of our member libraries needs to change RFID entries, we sort through nearly 200 lines to determine which one needs updating. Many entries use IPs without identifying library information. We must read through old library correspondence to discern which IPs belong to the library. This task takes up valuable time when we are trying to assist a library with troubleshooting or adding and removing entries.

    An additional free-text field to…

    14 votes

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  2. We have had a number of instances recently in which a vendor has requested SQL access in order for us to utilize there services. We are hesitant to allow for that (and have policies against it) due to the quantity of secure data that would also provide access to.

    What we need is a way to provide lesser SQL access to particular users to allow them to tap into only the relevant tables (bibs & items for some. Circ_trans and patrons for others).

    Beyond the vendor scenario it would also be fantastic to provide limited access to more of our…

    13 votes

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  3. Many libraries are creating individual logins for each staff member. Staff needs the ability to change their password in case they forget it. At this point, they need to be logged into the SDA to change their password which doesn't help if they can't remember it.

    17 votes

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  4. Our library would like the option to have the return address for bills reflect the address of the patron's home library (as defined in the patron record) rather than the owning location of the item. The current setup (using the owning location of the first item on the bill) means that when patrons check out items sent from another branch to fill a hold, they can receive a bill from a library that they may never have been to. While patrons can visit any of our locations to resolve a bill, we would prefer the bill to reflect their local…

    6 votes

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  5. Duplicate instances of a single item frequently appear on Bib Paging Lists resulting in confusion and either wasted paper (up to 7 pages were printed for a single item once) or wasted time deleting those lines before printing. There is no need for the paging list to alert us to multiple holds for any item, especially if we can't physically fulfill those holds.

    38 votes

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  6. Libraries using SIP2 connections for self-checks cannot have due slips that have "You Saved" information because the Item Price field is not available via SIP2.

    While due slips with this information can be used at a staff station with the SDA, as more and more libraries move to self-check, the lack of this field's availability in SIP2 is a barrier.

    Use case: a library has a self-check machine that uses SIP2 and wants to include "You Saved" information on their due slips.

    12 votes

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  7. We need to increase the number of characters allowed for the username - currently a maximum of 12. We prefer to keep our Sierra usernames the same as a user's network login name (one less thing to remember). Anything over 12 characters forces us to make a different Sierra username that fits within the Sierra parameters.

    11 votes

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  8. We would like the ability for authorized/admin level staff to collectively shuffle multiple holds, so those at the bottom of the queue can be selected & moved to the top. Their order at the top wouldn't necessarily matter, as long as the group were all advanced in the queue.

    Use cases: item recalls, where tech services staff have to place dozens of holds on items, all of which wind up at the bottom of the queue & need to be shuffled individually/manually.

    Book club: we had a situation recently where staff at one branch cancelled holds on book club items…

    1 vote

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  9. I understand that III is planning to incorporate AI functionality into the Vega platform (newsletter text, website content, etc...). I think it would be really useful to have AI data cleanup functionality developed for Sierra.

    I'm not sure exactly what this would look like but here are some potential ways this could improve catalog metadata:
    - catalog record cleanup (bad codes, incorrect codes, codes inconsistent with local practices for similar records, etc...)
    - patron record cleanup (bad codes, codes inconsistent with similar-type accounts, etc...)
    - automatic tagging of demographic (we use one of the patron codes to indicate reciprocal library…

    9 votes

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  10. We'd like the ability to customise the font size of the text in Sierra popup messages i.e, increase font of where items are going to be picked up, or making the destination in the top part of the message stand out? Or removing call number which we do not use.

    13 votes

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  11. Update the "last checkin" field every time an item is checked in. Now, when you check in an item, the "last checkin" field is not updated if the item is not checked out. I don't know of any reason to not update it. When I look at an item record, I want to know the last date that the item was seen; this can be useful in tracking down items that seem to be missing, or coming up with a list of items that might be missing.

    9 votes

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  12. Rapid or global update to update all Order Status at once.

    9 votes

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  13. I was asked recently to create a list of items added to the database based on a fund code. I don't believe that I can do that in Create Lists. This is because order records and item records have no common field to link them.

    I also cannot use Create Lists to pivot item records to their attached order records or vice versa.

    We need to be able to do this because 1 bibliographic records may have items attached that were purchased from different funds. Example. 1 Fiction title may have items purchased from an ARP (automatice release program), and…

    19 votes

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  14. Libraries should have the option to exclude frozen holds from the total holds queue that appears in any catalogue.

    Benefits:

    1) Customers will have a better idea of where they are in the hold queue.
    We encourage customer-driven hold management, and customers have told us that they want an estimate of when their holds will be filled.
    This is especially true when customers place multiple hold on titles within a series.

    2) Customers will not see inflated hold queues and provide feedback to the Library that they should purchase more copies.

    3) Customers could make an education decision on whether…

    14 votes

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  15. Following Disney's lead of recycling years old ideas for theme park attractions, I'd like to see an idea I'd had while working with a former employer brought to fruition in Sierra. We had been using Millennium at the time & the Circ Product Manager had gotten to a point in development that there was a near-working model on III's test environment (I've got screenshots & even a Captivate video somewhere), but I left that employer & the III product manager left III & the idea was abandoned. Sure, it's not as exciting as Disney's announced "Villains Land" or a boat…

    5 votes

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  16. Sometimes the CAS login to Sierra fails. Either the page is inaccessible, or we see an LSE-OA-Error-2 from our use of OpenAthens authentication to Sierra. The only solution available is to us is to reboot the Sierra application server. This is inconvenient since staff have to log out of their activities.

    It would be useful if there was an option in the Restart a Terminal section of Sierra to restart the CAS service. This would hopefully clear up the error and not require a server reboot.

    3 votes

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  17. When using Manage Holds, information about any recalls that have been issued for items on hold is not displayed.

    This information can be found by consulting the item record (right click, "Edit item", then open the item) and checking for a "Recall Date" value, but it would be very helpful for us if this information could be included directly in the Manage Holds results. For example, the "Hold Status" column could include indication of recalls to provide a fuller picture of the situation at a glance.

    This idea could be incorporated in work on the following related suggestion:
    https://ideas.iii.com/forums/951745-ils-sierra/suggestions/48633872-improve-standardize-information-available-when-vie

    4 votes

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  18. We have been considering enabling the display of the free text Message field in patron records in the WebPac (& a corresponding tab in Bibliocommons). It seems like an easy & useful way to quickly & effectively communicate with customers on issues related to their account.

    For example, we might want to create a list of patron records at a library location that is closing for renovation to let them know that for the duration of the closing, their holds will be routed to another nearby branch. We'd apply the message to impacted patron records for as long as it's…

    13 votes

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  19. In Headings Reports, it would be useful to send only selected listings to a printer or to export as a new review file. Currently if you try to select only a few of the total shown, it will print or export the entire report, not the selected listings.

    13 votes

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  20. By default in the SDA, items are blocked from renewal if a hold is placed on the associated title or volume.

    If the Renew Title Holds feature is enabled, the system gives you the option to OVERRIDE the block on renewing held titles and volumes. The system does not consider frozen holds when blocking items from renewal.

    Staff will always select "yes" to a renewal if there is an available item. They do not want to continually select "override" when they are renewing multiple holds.

    Can there be an option to always renew if there is an available item (without…

    5 votes

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