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245 results found

  1. The current cap of 99 invoices downloadable per day can impede & dictate staff workflows.

    Because of this, our Acquisitions staff must also set limits with vendors like Baker & Taylor, as we can receive more than 99 in a day. It would be optimal if they could download at will up to invoice limit.

    Not all shipments are dealt with sequentially, which further complicates matters.

    9 votes

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  2. Libraries using SIP2 connections for self-checks cannot have due slips that have "You Saved" information because the Item Price field is not available via SIP2.

    While due slips with this information can be used at a staff station with the SDA, as more and more libraries move to self-check, the lack of this field's availability in SIP2 is a barrier.

    Use case: a library has a self-check machine that uses SIP2 and wants to include "You Saved" information on their due slips.

    9 votes

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  3. We have been considering enabling the display of the free text Message field in patron records in the WebPac (& a corresponding tab in Bibliocommons). It seems like an easy & useful way to quickly & effectively communicate with customers on issues related to their account.

    For example, we might want to create a list of patron records at a library location that is closing for renovation to let them know that for the duration of the closing, their holds will be routed to another nearby branch. We'd apply the message to impacted patron records for as long as it's…

    10 votes

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  4. During the Circulation Forum at this week's IUG, a few libraries brought up their continued interest in going fine free, but also shared how they still faced challenges within their respective institutions from those who felt materials would not come back.

    This is a realistic concern, especially for libraries that couple going fine free with the protracted loan periods made possible by autorenewals. It can sometimes be challenging to get customers to return things, so we appreciate the availability of patron blocks that will prevent checkouts, renewals, etc., but not penalize a customer financially, like the ability to suspend borrowing…

    7 votes

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  5. The element PatronName in the Item Paging Slip & Item Paging List Data library be broken up into Patronfirstname and patronlast_name elements like in the hold/transit slip data libraries.

    3 votes

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  6. We occasionally have issues with staff abusing their ability to waive fines or deleting items inappropriately or accessing patron accounts outside of acceptable library operations. We would like to have a way to view these actions within a log file associated with each Sierra login (or filterable by login) so that these activities could be periodically audited by managerial staff and retroactively be reviewed when inappropriate system activities are believed to have taken place.

    18 votes

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  7. The automated tool employed by Clarivate support to update iii and iii-root passwords every 30 days has an 8 character limit, which falls short of PCI requirements (15 characters). The Sierra application server, which hosts the web page connecting to PayPal is in scope for PCI, and therefore login credentials that can edit that web page need passwords of 15 characters or more.

    7 votes

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  8. In Headings Reports, it would be useful to send only selected listings to a printer or to export as a new review file. Currently if you try to select only a few of the total shown, it will print or export the entire report, not the selected listings.

    10 votes

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  9. It is better to provide the option to delete the identity providers and modify the name of the identity provider by the administrator during SAML configuration.

    1 vote

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  10. It would be nice to have more control over Sierra pop ups. Like if you are checking in a large amount of items it is really annoying to click ok every time the item is set in transit - you most likely already know these items are going in transit!

    Also when creating a library card it would be good to be able to set a pop up "are you sure you wish to save a library card without (for ex) PIN code"? Sometimes you don't need that, but that is really rare.

    6 votes

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  11. Sometimes we want to update a patron record and blank out a date in the expiry date field for a continuing staff member.

    The patron API cannot do this - blank values are rejected as invalid JSON e.g.

    {"expirationDate": " - - "}
    {"expirationDate": ""}
    {"expirationDate": "--"}
    {"expirationDate": "null"}

    All we can do is add a date, and for continuing staff we can only use the maximum possible date of 18 Jan 2038.

    Enhance the API to accept a blank value in expiry date.

    6 votes

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  12. Libraries should have the option to exclude frozen holds from the total holds queue that appears in any catalogue.

    Benefits:

    1) Customers will have a better idea of where they are in the hold queue.
    We encourage customer-driven hold management, and customers have told us that they want an estimate of when their holds will be filled.
    This is especially true when customers place multiple hold on titles within a series.

    2) Customers will not see inflated hold queues and provide feedback to the Library that they should purchase more copies.

    3) Customers could make an education decision on whether…

    13 votes

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  13. Several years ago we adopted context logins. We have established that a 1 tier login will not work for us.

    CURRENT STATE : Our Regional Library consists of 39 branches in almost as many cities. To distinguish the branch of our Sierra users we currently use a two-tiered login. This login process allows us to continue to use generic branch accounts while meeting our obligations to protect customer information. The two-tiered login allows us to collect branch-specific data and apply unique user settings, options, and settings.

    The drawback is that our staff must login twice and it may pose an…

    6 votes

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  14. When staff opens a patron's record, add a shortcut feature that allows them to print out patron barcodes. This will really help when someone comes in and don't have their library card with them, so wants to get their barcode information

    4 votes

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  15. In Sierra we have to add additional e-mail addresses comma separated in the same field for Print template notices to be sent to more than one address.
    Right now we are implementing Vega Discover and there patrons can add additional e-mail addresses. They end up in separate e-mail fields in Sierra though and doesn´t work for Print template notices.
    The integration built for us between IMMS and Sierra does pick up addresses from all e-mail fields to send out pick up notices for holds.

    So it would be great if this could also be the case for Print template-notices from…

    10 votes

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  16. We have three pickup locations: lockers, curbside and hold pickup shelves inside the library. For our Library of Things item type we would want to eliminate the lockers as an option because they cannot hold those items because of space.

    9 votes

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  17. Skip certain MARC subfields when preparing data for SIP2 connection.

    Specifically:
    When Sierra needs to send information to display an item title on a patron-facing device (automated materials handler, self-checkout kiosk, etc.) via SIP2, it currently appears to concatenate all occupied subfields of MARC field 245 and remove the delimiters. This means that certain information not intended to be patron-facing can end up appearing in the title the patron sees on screen (e.g. "880-01 Desu nôto 2..." appearing instead of just "Desu nôto 2...", where "880-01" is not actually part of the title, but rather a reference to another field…

    6 votes

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  18. As ILS administrators of a large consortium, we would like the RFID Server Options Table to have an additional field/column to add notes (library name, dates, staff initials). When one of our member libraries needs to change RFID entries, we sort through nearly 200 lines to determine which one needs updating. Many entries use IPs without identifying library information. We must read through old library correspondence to discern which IPs belong to the library. This task takes up valuable time when we are trying to assist a library with troubleshooting or adding and removing entries.

    An additional free-text field to…

    13 votes

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  19. Searches of Innovative databases that contain authority records using Z39.50 search do not return authority records.

    The ability to search for an authority records would contribute to the quality of the database and make it easier to generate linked data.

    4 votes

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  20. 2 votes

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