425 results found
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Special Error message for patrons who do not have a Hoopla account
Currently there is only one error message for all eContent errors: no message from overdrive available. This is confusing for when the error is due to the patron not having a Hoopla account.
5 votes -
Improve hold position for consortium sites
Could the hold position be refined so that a patron from Library A can see their position in line specifically for their home library’s copies? Leap already supports this—when the holds queue is filtered by the patron’s library, it correctly shows the local position.
For example, The Correspondent currently has 426 holds across the consortium. When I place a hold, Vega shows my position as No. 427 (see screenshot 1). However, my home library has several copies, and in Leap my local position is No. 11 (see screenshot 2).
It would be much clearer for patrons if Vega displayed their…
5 votes -
Honour Sierra loan rules at the point of placing holds, not just at checkout.
This would ensure patrons can put holds on what they can actually checkout, by determiners like their patron type, checkout location and the item’s type. This would reduce frustration, failed requests, and staff intervention. For example, our corporate library collection can only be borrowed by patrons with a Corporate ptype. Currently when a title exists in both the Corporate and general collections and is available to borrow in the general collection, patrons retrieve an “unrequestable” message from Vega if they select to "Request any edition". This occurs correctly for patrons without the required Corporate ptype when they attempt to place…
5 votes -
More options for OAI-PMH
Please allow more options for OAI-PMH connections. I was told that currently, only recollect is an option. I was trying to connect a repository that uses Islandora at the moment, but will be switching to ContentDM in 2026. I would love for both Islandora and ContentDM to be available for OAI-PMH so I can get some local historical collections into our library catalogue.
5 votes -
Vega Admin - Locations lists
We are a system with a single listing for both Level 1 and Level 2, and all of our 'locations' (and future/placeholder locations) are Level 3.
1 - Level 1
2 - Level 2
3 - Library Name - Level 3
4 - Library Name - Level 3
5 - Library Name - Level 3We had intentionally placed our internal services 'locations' at the end of the list so they would be less likely to be interfiled with our listed locations.
These locations seem to be sorted by digit (1, 10, 11, 12) even when its number isn't listed,…
5 votes -
Add APA to citation options
In our part of the world, APA is mostly used for citations. We would like to see this added to the format list alongside the existing MLA and Chicago.
5 votes -
Customizable display of call number
Are displays customizable? For example, could we exclude the words “collection” or “shelf location?” example: Shelf location 1st Floor Display Readers' Services | Collection Adult Fiction
5 votes -
Sharing Showcases across libraries
Similar to a feature BiblioCore offers, libraries want to see Lists that other libraries across the country/world are creating. Enhancement request could be to give libraries the ability to Share Showcases outside their organization.
5 votes -
Don't use Serials Holdings Records (SHRs) as an indication of of availability
Items that have zero item records but have Polaris SHRs on "Not currently Received " status show that they are "on shelf" at the branches with the SHRs even though there are no items at any of the branches. This had lead to patrons coming in looking for standing orders/ serial titles etc. that are not there.
5 votes -
Have Create MARC Extraction Request default selection be "New or Updated Since" not "All Records"
The current default selection for a MARC extraction is "All Records". If a user clicks submit by accident, this can take hours to complete. Default selection should be changed to " New or Updated Since <today's date>" as that is a faster extraction (and probably more used)
5 votes -
Standardize/improve the buttons and options at the top of search results
I know the information display on search result cards has been discussed for re-designing to make it easier for casual users. I hope that will extend to the information and buttons that live under the search bar but before the results as well.
In our catalog, customizations like the text strings and Vega guides have made it busier admittedly, but I would like the text sizes, button shapes, colours, and/or selectability indicators to be more consistent and arranged in a way that is more intuitive for navigation (easier said than done I know).
It is especially noticeable on smaller screens.…
5 votes -
Ability to create high-content accounts for staff use
We use a staff account to create curated lists we can send to patrons as part of a personalized reader's advisory program. We've noticed that the high number of lists (>350) is creating marked slow-down and functionality issues in Vega Discover when logged into this account. We were told the number of lists is likely causing the issue. Consider creating the ability for staff to have high-content accounts for situations like this.
5 votes -
Reduce space between lines of text on Search By button
This is a minor fix but not a bug so I'm suggesting it here. Hopefully it can be a super quick and easy modification. The text "Search by" was recently added to this button, which is useful! But, now it usually spills onto two lines, and the spacing between the lines can make it not fit onto the button.
4 votes -
display patron message (non-marc field in Sierra)
Sierra has a non-MARC field in the patron record that is used by staff to communicate relevant, timely information to a patron within the context of their catalogue activity. This is a free text field. It used to display in Encore.
Why this is helpful for library?
1) we developed workflows that include this field
2) Messages could alert patrons to issues such as an expired card, account restrictions, required updates, or other actions they need to take.Why is this helpful for the library user?
1) Messages can be targeted to a specific patron rather than displayed as a…4 votes -
Surface available vendor-specific metadata RE: AI
For third-party connections (Overdrive, Hoopla, cloudLibrary) allow for vendor specific metadata regarding AI-generated content to be prominently displayed.
4 votesNote that Hoopla is looking into this.
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Keep Existing Kiosk Homepage Configuration When Upgrading to Vega Premium
This seems to be more of a bug than a feature, but if you are a Basic customer and upgrade to Premium, the one home page you've configured, which also appears on your kiosks, is removed and must be reconfigured individually for each kiosk site (as well as collection sites).
While the documentation -https://knowledge.ag-software.clarivate.com/vega-discover/admin/ConfigureHomepage.htm - states, "Vega Discover customers can configure one home page, which also appears on your kiosks. Your home page can contain a maximum of five rows of content. If you have Vega Discover Premium or if your library belongs to a consortium, you can configure…
4 votes -
Option to hide "Request any edition" button
We would like there to be an option to hide the request any edition button, so that patrons would always have to pick a specific edition. We do very little weeding of older editions and have a large collection of early printed books which can be mixed in with regular open access copies, so depending on the holds ratio patrons could get served up a much older edition of a book than is useful for them if they use the more prominent "Request any edition" button.
4 votes -
Add Polaris's "Street 2" field to address display in Account Portal
The current "address" information in the Account Portal consists of the Street 1 field from Polaris on the top line and the City, State, and ZIP fields grouped on the second line. Our library uses Street 2 for apartment numbers and would like the option to display Street 2 in account portal so that patrons don't think part of their address is missing from our records.
4 votes -
Limit loan period of renewal if patron's account will expire during renewal.
Currently our settings for patrons renewing their loans via Discover are overly simple--if the setting allows them to renew their items, you can choose yes or no to allow them to renew when their account is expiring during the renewed loan. If the renewal period could be limited to the expiry of the patron account, it would provide a good opportunity to remind patrons that they need to renew their account.
4 votes -
Allow for additional 3rd Party Integration
It would be great if 3rd Party Integrations for other providers could be developed for Vega Discover. For international libraries it would drastically improve the user experience if local databases could be connected for reviews (ex. Chilifresh) and author information (ex. Alex Författarlexikon here in Sweden).
4 votes
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