693 results found
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Adding Shelf Check Requests to the Picklist
In our system of 33 branch locations, we often receive system-wide email requests to complete checks of the stacks for items customers claim to have returned but that are still on their accounts.
It would be helpful if Item Records had an additional "Action" option that allowed staff to select "Request Shelf Check". The item would then populate on every branch's picklist with a unique icon next to it, and there would be a checkbox at the top of the list, similar to "INN-Reach Only", that would allow staff to narrow the list to what was shelf check requested by…
33 votes -
LEAP: Change status from checkout to Lost or Damage in an item's record
A patron doesn't have their library card number on hand, can there be a way to change the circ status to lost from the item record so the replacement cost can be automatically be charged to the current patron's record? At least from the owning library's side, I understand messing with anything in the 'Details' tab shouldn't be done by another library. Hopefully, it can be done with less hoops to jump through by going through the item history and making sure to select the correct patron or hitting any of the other tabs.
15 votes -
Hide staff username or allow preferred name display for Leap
Staff have expressed concern that their Polaris username appears in the upper-right corner of Leap, making their last name visible to customers when screens are shared. They would prefer the option to hide or anonymize the display (e.g., first name only). While the username also appears in the Polaris client, it is less prominent and therefore raises fewer concerns.
8 votes -
LEAP Add indicator for open Tabs or Records
Tab session visibility is unclear, leading to records being locked unknowingly by users.
In addition to "hamburger" on upper left-hand side of the screen three horizontal lines.Please add Tab indicators or auto-close function when navigating away.
19 votes -
Allow staff to select sounds
Allowing staff to select different sounds when checking items in and out would be a great benefit. For example, when checking an item in and there is a hold, a different sound would help alert the staff, or when a patron's library card is scanned for checkout, a custom-selected warning sound would play. At busy times, it is easy to just go with flow because all the sounds are the same.
12 votes -
patron account edit history
I would like there to be a way to see who has interacted with a patron account, in the same way there is a history on an item record. Today we were trying to see who had made a specific change to a patron account, but because someone else had fixed it already, we couldn't. So, if we had a list like the item history, where we could see who had been in and what had been done, we could more easily know who to contact and train on an issue.
60 votes -
Send record sets to Label Manager in Leap
The desktop client has the ability to send a record set to Label Manager; Leap does not. Without this feature, mass relabelling projects such as adding a new section are an enormous drain on staff time.
52 votes -
Cap on Claims Returns by Material Type and Patron Code
Library's will benefit by being able to restrict patrons who reached specific number limit of a material type claim returns/never had from being able to borrow additional material type of the same type.
5 votes -
Display Title Release Date if Future
On bib / item records, display the release date of titles when the title is not yet released. This will remind users to not make books available when they are received but not yet released. This info might not be in the typical metadata bundle but would be very useful to have.
10 votes -
Bulk Deleting Authority Records With No Bibliographical Record Pop-Up
Currently, when I create a record set for authority records not connected to a bib record, and then try to delete multiple records, I get a pop-up that asks if I'm sure I want to delete the record even though it is attached to the record set (that I just created). I get this pop-up for EVERY authority record I try to delete, so if I delete 100 records, I will have to see this pop-up 100 times. There is no way around this currently and I'd like it to be fixed. It should be like deleting items in other…
8 votes -
Scheduled holds/checkouts
The ability to schedule holds or checkouts in advance would be a valuable feature for both libraries and patrons. Many libraries offer a variety of items beyond traditional books, such as computers, StoryWalk kits, activity kits, technology kits, and other specialty collections, that patrons may need to access on a specific date or for a particular event.
Allowing patrons or staff to schedule a hold or checkout for a designated day would help ensure that high-demand or event-based materials are available exactly when needed. For example, educators, community organizations, and families often plan programs, classroom activities, or events well in…
8 votes -
Auto delete dated notes
We would like the ability to set a date parameter to auto delete dated notes. Our retention policy is to not keep any notes on a patron older than 5 years. Currently our staff need to manually look through all patrons with notes and delete the old ones. Now with dated notes we would like it to do this process for us possibly with an overnight process.
Bonus if it can also avoid dated notes that might be flagged in a way to not delete.
12 votes -
"Patron has holds" popup when check out workform OPENS instead of when first item is scanned
We are upgrading to 7.7 and have just decided to NOT turn on the new feature that suppresses non-blocking 'blocks' such as the 'patron has holds' popup block.
Ellie K. submitted a related request here: https://ideas.iii.com/forums/951742-ils-polaris/suggestions/49700207-remove-pop-up-about-holds-on-shelf-when-checking-o to suppress the block if the first item being scanned for checkout is a hold from the current branch.
We'd like to take this a step further and suggest the block appear when the check out workform is opened. This achieves the purpose of the block (triggering staff to alert the patron that holds are available) without even getting into whether the transaction that…
45 votes -
Clean any invalid characters on import of MARC records
Recently, Ingram sent us a MARC record that caused the record to both not show up in LEAP and not be available for API calls, so it didn't show up in our discovery layer either.
It ended up being that there was an invalid character ([ERR] FOR XML could not serialize the data for node 'data()' because it contains a character (0x0019) which is not allowed in XML.) in the MARC record causing this.
It would be helpful if Polaris would clean any incoming MARC record of characters it knows will cause issues.
13 votes -
Edit Items via API
Polaris APIs provide the ability to edit both Bibliographic records and Patron records via API. This is very useful for internal processes as well as third party processing.
5 votes -
Remove Notification Options for Staff
Our Library will soon no longer be offering phone notification. I'd like the ability added to remove notification types (Phone 1,Phone 2 etc) from the staff interface so a invalid choice is not longer available. However, we'd still like the ability to record that information in the patron registration if needed.
62 votes -
Ability to multi-select files to delete in MARC Import
In the Background Processing interface, MARC Import is the only view that does not support multi-select functionality (Shift+Click or Ctrl+Click) for selecting multiple records to delete. As a result, import files must be selected individually.
Our consortium processes between 70–100 MARC imports per month. Periodically cleaning up old import files is a routine administrative task, but the inability to select multiple files increases the time required to perform this maintenance. Other Background Processing views support range and multi-item selection, making the MARC Import screen inconsistent with the rest of the interface.
We are requesting that the MARC Import view support…
5 votes -
Provide a way for administrators to disable all patron credit features
Our libraries would like to disable all the patron credit features. Most of our libraries do not accept lost-and-paid items; once the item is paid for, it belongs to the patron if found. We have 43 libraries in our system and our reconciliations of lost item payments is already complex enough that we can only do it semiannually. Adding a 'paid from credit" line is going to bring up questions from our auditors. And mistakes have already been made when staff doesn't see the credit on a patron's account and so asks them to make a payment.
12 votes -
Label Manager Subfields
Please update Label Manager to restrict the Content option of Author from including subfields 0 and 1 when printing. These are relatively new fields for linked data. We would like to retain the data without have to manually deleting it in Label Manager to print pocket labels. They are valid in MARC21 and should be retained to future-proof our records for if and when Polaris makes use of linked data.
20 votes -
Separate permission for offline upload (Bookmobile) and patron import in Leap
Our consortium still uses the Polaris staff client for a couple of functions - primarily for offline circulation during upgrades and emergency outages (loss of internet or urgent server maintenance). For this reason, most senior circulation staff have to have the "Access patron import" permission as that controls access to the Bookmobile offline upload process. But we don't want all senior circulation staff to have the ability to import patron records - we want that to be limited to a very small group of staff who have been cleared to handle student data files (and have the approved secure file…
4 votes
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