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  1. We’ve long benefited from Sierra’s well-supported EDI claims functionality, which has enabled seamless communication and efficient claims processing with our library partners. However, we’ve observed that Polaris currently lacks equivalent support for sending claims via EDI in the same format.

    Can you please port over the EDI Claiming Format From Sierra & Millennium to Polaris? This would make it easier for libraries migrating to Polaris from these products.

    3 votes

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  2. A few days ago, we discovered an issue in Polaris. It wasn't a huge problem, but it was a bit disturbing for our cataloguers in that they encountered an error when trying to open up a record set. I checked with others in the IUG and, sure enough, there were other libraries who'd seen the same problem.

    So I put in a ticket through the Supportal and received a prompt response. It was a known issue (though it wasn't on the list of Known Issues) and there was a patch available for it. I was asked if I'd like the…

    16 votes

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  3. Leap should force logout when browser/browser tab is closed. Forcing a logout at browser/browser tab close would ensure that any open editable records are closed out as well.

    52 votes

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  4. Cataloging staff use staff cards to request items in for call number changes or various projects. It would be helpful for them to be able to add those items into a Record Set for bulk changes directly from the patron record Hold list, in lieu of individually from the item records.

    12 votes

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  5. 42 votes

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  6. When you are adding an account or changing information on an account and the system detects a duplicate, it won't let you proceed. However, it won't give you any information on the conflict account.

    It would be super helpful to have the conflicting ID shown in the popup message to make tracking down the other account easier.

    Especially if the dup happens to be because of something weird like a space or non-printable character.

    This seems to happen more as locations move to SSO and fill in their external ID field.

    4 votes

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  7. When entering new accounts in to LEAP, we enter the patron zip code and the city is automatically filled out. At Phoenix libraries, if the city is not Phoenix, we have to remember to change the patron code to Maricopa and the expiration date to only one year. Could these 2 fields also be automatically filled out by the zip code information. It would save a lot of jumping from the top of the registration form to the bottom and back...and could save mistakes when we have a LOT of outreach library card forms to enter.

    10 votes

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  8. Currently Item Ad Hoc Bulk Change is only available on mouse right-click. Please add a toolbar button and/or a keystroke shortcut.

    5 votes

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  9. The PolarisTransactions].[Polaris].[NotificationLog] has Personally Identifiable Information (PII) in it. That table is never cleared, even if you select to clear the PatronID from the PolarisTransactions.

    Ideally, we'd like an option for this data to just be cleared out after a certain period of time. If that is not possible, then NULLing the patron id when that option is enabled for the PolarisTransactions should work here too.

    5 votes

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  10. Have the HOLD (patron request) list alert during an ASN receiving stay open until user closes it. Many times it disappears before we can pull the items from the shipment.

    5 votes

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  11. We could use a report based on staff user and/or workstation listing all transactions made for a given date range. Most importantly for us, cataloging information which could provide date and time of bib records being created and/or modified as well as circulation information for staff who work the circ desk.

    6 votes

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  12. Separating the Current & Recent workform trackers means you sometimes have to check both to regain access to a record quickly. There really is no need to separate them.

    Modern systems indicate active records using a "dot" (think Mac OS, Windows 11, etc.). Combining the workform tracker into a single list would make access workforms in Leap faster.

    PS I do acknowledge that some people would have a problem with a growing list of workforms showing. So an option to clear all inactive workforms would probably needed to be added in addition to the close all active workforms option.

    5 votes

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  13. Polaris should be able to generate barcodes outside of self-registration. Sometimes you want to generate barcodes without relying on a physical card that already has a barcode printed on it. Polaris already can do this because it does it for self-registration cards. So it should be able to occur on demand.

    7 votes

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  14. Right now, automatic renewals happen 3 days before the due date. If the item someone has out is supposed to fill a hold for someone else then it never automatically renews even if another item ends up filling that hold. There should be a schedule for automatic renewals to occur 3 days, 2 days, 1 day, before the item is due and the day the item is due so there are multiple opportunities for that item to automatically renew in the event that a hold gets filled by another library and that item is now eligible for renewal again. It's…

    28 votes

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  15. The ability to link a supplier to use a specific fund so that the header charge gets applied to that fund instead of having to select one generic fund for all header charges.

    4 votes

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  16. When we apply customer payments in Polaris, staff select payment type from a customer (cash/check/CC). Payment type is recorded in payment reports to reconcile our credit card statements each month. Sometimes a person will mistakenly record a payment as cash when it should have been CC. Once recorded, a mistakenly selected payment type cannot be corrected in Polaris. It would save significant time if an edit/correction option was available.

    3 votes

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  17. Details on items going in-transit, enroute, and/or transferred are not kept within the Polaris Transactions database. Instead, the data is only kept within the Polaris database. This means if an item is deleted, then statistics on it going in-transit/transferred/enroute are lost. The enhancement request here would be to include that information into the Polaris Transactions database.

    This could also serve as a generic enhancement request for increased reporting abilities within Simply Reports. It seems there are a lot of things our libraries would like reports on that are not possible to create within Simply Reports. It almost always involves historical…

    22 votes

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  18. Provide an option to schedule bulk fee waive in records on a reoccurring basis, such as daily, monthly, or other specified intervals. At the moment you can only select one date and run it once.

    10 votes

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  19. Dark mode is preferred by many users due to lower brightness and less eye strain, as well as less screen glare. Support Dark Mode for Leap!

    45 votes

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  20. When changing settings, it is critical to make sure you're changing them in the right place.

    The /PolarisAdmin should also pick up the color coding and client alerts. Currently, the /PolarisAdmin does NOT pickup the client color changes or wording, which means you need to do extra work to make sure you are changing the settings in the proper system.

    3 votes

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