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ILS - Polaris

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  1. We would like the ability to set a date parameter to auto delete dated notes. Our retention policy is to not keep any notes on a patron older than 5 years. Currently our staff need to manually look through all patrons with notes and delete the old ones. Now with dated notes we would like it to do this process for us possibly with an overnight process.

    Bonus if it can also avoid dated notes that might be flagged in a way to not delete.

    12 votes

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  2. When the patron duplicate detection box pops up showing possible duplicate patrons, the box is rather small. Could the box be full screen so you can see the duplicate patron details better? We often have to review duplicates and the larger box would help our workflow.

    3 votes

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  3. Polaris APIs provide the ability to edit both Bibliographic records and Patron records via API. This is very useful for internal processes as well as third party processing.

    5 votes

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  4. Our Library will soon no longer be offering phone notification. I'd like the ability added to remove notification types (Phone 1,Phone 2 etc) from the staff interface so a invalid choice is not longer available. However, we'd still like the ability to record that information in the patron registration if needed.

    62 votes

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  5. Currently when libraries in our consortium lend an ILL item to other libraries that are not part of our consortium, part of our process is checking out the item in a patron account in Leap -- for tracking the status of the item, for statistics, and to make use of the ILS notices functions.

    We do not want Overdue notices to go to those other libraries, but we would want Billing notices to go to them when appropriate. There are also a few other specific situations (some children's groups, some institutional/organizational patrons) where we would prefer to skip Overdue notices…

    4 votes

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  6. Our libraries would like to disable all the patron credit features. Most of our libraries do not accept lost-and-paid items; once the item is paid for, it belongs to the patron if found. We have 43 libraries in our system and our reconciliations of lost item payments is already complex enough that we can only do it semiannually. Adding a 'paid from credit" line is going to bring up questions from our auditors. And mistakes have already been made when staff doesn't see the credit on a patron's account and so asks them to make a payment.

    12 votes

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  7. The desktop client has the ability to send a record set to Label Manager; Leap does not. Without this feature, mass relabelling projects such as adding a new section are an enormous drain on staff time.

    49 votes

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  8. Supplier Templates are not available to choose from in the Bulk-Add to New PO screen. It would be helpful to have that drop-down menu available to us, like it is in the client app, and like it is for creating a New Purchase Order manually.

    5 votes

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  9. Our consortium still uses the Polaris staff client for a couple of functions - primarily for offline circulation during upgrades and emergency outages (loss of internet or urgent server maintenance). For this reason, most senior circulation staff have to have the "Access patron import" permission as that controls access to the Bookmobile offline upload process. But we don't want all senior circulation staff to have the ability to import patron records - we want that to be limited to a very small group of staff who have been cleared to handle student data files (and have the approved secure file…

    4 votes

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  10. We would like to see the "You Saved" amount message added to checkin receipts

    3 votes

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  11. Staff have expressed concern that their Polaris username appears in the upper-right corner of Leap, making their last name visible to customers when screens are shared. They would prefer the option to hide or anonymize the display (e.g., first name only). While the username also appears in the Polaris client, it is less prominent and therefore raises fewer concerns.

    7 votes

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  12. We recently did an overhaul of our messaging in the notice strings to make things clearer for patrons, and we had issues with clear messaging for Almost Overdue and Autorenew notices, since there are sometimes two separate options for Almost Overdue and Autorenew notice strings, but not always. This only allows us to partially customize them separately, when we would like fully separate options. As a result, for certain strings, we are forced to be more vague, which is not ideal.

    Please offer separate options for the email subject line and the email 'other header' strings, as well as the…

    17 votes

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  13. Our libraries have mentioned that when staff places multiple holds on different formats of a title and then groups these holds for a patron, the loveliest conscientious patrons will go in and delete the additional holds, thus defeating the staff's intention, which was to create multiple grouped holds in order to expedite the filling of the hold. It would be helpful if there was an option to prevent removing holds when they're in a group.

    8 votes

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  14. Right now, the only thing that displays in the list of workforms is the title. When comparing records with the exact same title, this can get confusing and requires too many clicks to make sure you are selecting the correct record. There needs to be more information displayed in addition to the title, and should at minimum have a control number.

    23 votes

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  15. On bib / item records, display the release date of titles when the title is not yet released. This will remind users to not make books available when they are received but not yet released. This info might not be in the typical metadata bundle but would be very useful to have.

    9 votes

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  16. BibHoldingsGet, SynchItemsByBibIDGet, and SynchItemByIDGet all return the shelf location of an item, but not the temporary shelf location.

    5 votes

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  17. Right now we take our want out into the stacks and run it with the Tech Logic software on the laptop. Once we are done with the section we want to inventory, we then save and upload a document to Polaris or Simply Reports to update our materials with the new inventory date. It would be nice to have our Inventory Wand link directly to Leap and update the inventory date live in our system and cut out the middle step of saving and uploading the file.

    4 votes

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    We are adding a PAPI endpoint to allow vendors to update the inventory date on items in Polaris 8.2.


    TechLogic has already been in contact with me about connection to the API. There may be some work on their end needed to consume this endpoint, but the infrastructure to support this will be in Polaris with Polaris 8.2.

  18. When I adjust the language string with StringID ECTEXTBARCODE_PLACEHOLDER it is changed in two places, one of which is a surprise to me:
    * The wording in the input field for the patron card number and
    * The label for item information on the "Items Out" screen.
    The latter needs to have a separate StringID to make the former work in any meaningful way.

    7 votes

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  19. Allow the option to waive fines/fees when youths are transitioned to adults in automatically in Polaris 8.0. We do not want to have the new adults be responsible for a balance that was charged to them as minors.

    3 votes

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  20. Please add in the ability to create and edit publication pattern templates within Leap. As my consortium shifts to using only Leap, I am discovering small things that seem to be missing, which make it difficult for staff to fully switch over to Leap. One of those things is the ability to create a publication pattern template. As of version 7.8, this is something that still has to be done in the toolbar (https://documentation.iii.com/polaris/7.8/Default.htm#PolarisStaffHelp/Serials/PSsetup/Creating_Publication_Pattern_Templates.htm). You can use publication pattern templates within Leap, but you can't currently create a new one or edit existing ones.

    21 votes

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