254 results found
-
Lock Commands in Rapid Update
When using the Rapid Update function to update individual item records, you can select a specific field (or fields) and values to update. After setting up your desired fields to update, you then scan the item barcode, hit Enter twice, and return to the point to scan the following barcode. We have had multiple instances where staff accidentally insert an additional field to change after scanning a barcode. One example is if they accidentally hit the space bar instead of the Enter key. It then defaults to the Copy# field. If there were a way to lock the selected Commands…
14 votesThe product team will review this idea for consideration for a future release.
-
Hold Pickup Reminder/Courtesy Notice
Idea: Create an additional notice type, Hold Pickup Reminder/Courtesy, that can be configured to send a reminder notice to patrons that they have a hold ready for pickup that is about to expire, similar to the courtesy notice for checked-out items.
Relevance: When you place an order for pickup at most other businesses, you are sent a reminder email before the pickup deadline that the item is ready for pickup. Libraries would benefit from a similar option, especially those that use hold pickup lockers where there is limited space for holds. This way, if a patron decides they don't want…
41 votesThe product team will review this idea for consideration for a future release.
-
Revamp the Hours Open Parameter
The Situation: Our library's room checkout suddenly shorted to a hard limit of 6:00pm. I discovered that last year's spring break hours were listed in the Hours Open table and last year spring break occurred earlier in March.
The Problem: Entries in the Hours Open table do not include the year. If the year was included, hour checkout issue wouldn't have been an issue.
Solution #1: Add the ability to include the year to Hours Open table. Default to the current year but have the ability to change the year.
Solution #2: Revamp the Hours Open table. Modifying the Hours…
9 votesThe product team will review this idea for consideration for a future release.
-
Ability to alter the Recommends Approval and Denial emails that go to patrons who submit a purchase request
Problem: The text of emails sent when using the Approval and Denial notifications in Recommends cannot be currently altered. We would like to be able to provide more customer friendly email templates to patrons that allow us to explain why an item was denied or what the process is for items that are approved.
Impact: Being able to communicate with our patrons at the outset of the process will save staff time by not having to have go back and forth with customers over email to explain processes and reasons for purchase requests. Additionally it will improve the customer's experience…
6 votes -
Fix "Tile Vertically" so the bottom of the records don't get hidden behind the taskbar on Windows 11.
In Sierra, on Windows 11, when you click "Tile Vertically" so you can see multiple records at the same time, it makes the windows too long, so that the bottom of the windows get hidden behind the taskbar if it is locked. It does not do this if you maximize a record window, or if you use snap. It only seems to be the "Tile Vertically" function.
We use this function a lot to compare records for deduplication, and it is really annoying to have to manually resize windows so you can see the whole thing.
19 votesThe product team will review this idea for consideration for a future release.
-
Money Owed Data Point for Billed Notices
Idea: add the money owed fixed field as an option for a data point in the Bills Notice Data Library for print templates.
Value: Some libraries would like to be able to call out to users how much in total they owe on their account, not just the total of the items on that particular bill. Adding this field to the data library would enable them to do so.
6 votes -
Add eReceipts as an option in LX Starter.
The only option for eReceipts is plain text. It would be a fantastic feature to customers to be able to build a nice HTML email for them.
9 votes -
Statistics - Saved Queries Should Retain Cross-Tab Selections
Saved Queries in the SDA should function the same as they do in SierraWeb.
In the SDA:
If the first review file with search results in Sierra Create Lists is based on a specific record type (e.g., bibliographic record), and you create a saved Cross-Tab query based on the same record type, then the selection of the two fields in the Cross-Tab Field Selection panel will be retained when switching to another bibliographic review file in Sierra SDA.
If the first review file with search results in Sierra Create Lists is based on a specific record type (e.g., bibliographic record),…
5 votes -
System Option to Disable Transit Slip Printing by Default
In our library, all in-transit items are put into a single bin at the check-in location to be picked up and run through a central sorter which separates them by destination. This workflow doesn't require the use of transit slips, so our staff are trained to choose not to print one when prompted at check-in.
Having to choose "no" at check-in for each item can become onerous when staff are checking in many items, but currently the only alternative is to have the system automatically print a transit slip for every item — which would simply be a waste of…
16 votesThe product team will review this idea for consideration for a future release.
-
Increase Max System Display Limit for Fines
Our library has very generous allowances for both checkouts & holds on patron accounts. This can sometimes come into conflict with Sierra's seemingly arbitrary system limits. For example, when these items go unreturned & result in replacement charges, which then cannot be added because of the imposed limits. Like my waist can no longer accommodate 32" pants, Sierra cannot currently accommodate the lending policies taken advantage of by some of our more active borrowers.
I'm sure there are other examples where these limits can manifest, but attached is an example message recently seen by staff which reads:
CANNOT ADD FINE…
4 votes -
Sierra API : add /users/groups/ endpoint to "GET number of users by group"
It can be useful to check the number of users in each group currently logged in to Sierra. In our case, there is a self-checkout group that should have a specific number of logged-in users throughout the day that requires monitoring.
The number of users in each group logged in to Sierra over the course of the day is available by SSH (in Admin Corner, "Number of INNOVATIVE users by hour").
Monitoring this information in an automated way is not straightforward. Admin corner can send an email, but only from an interactive SSH session. It is possible to automate an…
2 votes -
RFID switching
One of our branches uses shielded RFID pads, and the software could hook in to their previous ILS and context switch the current RFID action (tag on, tag off, no change) depending on the active function screen by overlaying a screen over the ILS to track the toggling.
Can support for this functionality be offered for Sierra? I assume it would involve working with the RFID vendors to get it up and running.
The current workaround is to use Sierra macros to trigger the RFID function change, but this is reliant on staff remembering to press the keys which may…
4 votes -
5 votes
-
Introduce padding to item record numbers
Issue Description:
At our institution, item record numbers in Sierra are either 8 or 9 characters long, including the check digit. We’ve encountered issues during import/export processes where 8-character item record numbers inadvertently match 9-character ones—particularly when the check digit is excluded—leading to data mismatches and processing errors.Proposed Solution:
We suggest padding item record numbers with leading zeroes to standardize their length, which would help prevent unintended matches and improve consistency.Current Workaround:
Our current approach involves separating items into two groups—those with 8-character and those with 9-character item record numbers—then importing them separately and merging the files manually.…1 vote -
Add an Option to restrict Bibliographic Records within the Sierra System ( specific permission)
Problem:
In the current version of the Sierra system, restricted or sensitive bibliographic records can only be suppressed from the public catalog but remain visible and accessible to catalogers within the system. This visibility creates the risk of accidental editing, publishing, or mishandling of these records, particularly:- Restricted Records: Some records are sensitive or confidential and should not be visible to all catalogers.
Records Under Review: Records undergoing auditing or verification need protection from edits until the review is completed.
Recommendation:
Introduce a feature that allows the System Administrator or Cataloging Supervisor to hide specific bibliographic records within the Sierra…
11 votesThe product team will review this idea for consideration for a future release.
-
Add Invoice Number to Invoice Summary
The Invoice Summary that is sent after posting invoices only lists the voucher number. Our Finance department has to go through the Invoice Register and match the invoice number to the voucher number to know what invoices should be paid. This is very time consuming, and susceptible to human error. Please consider adding the invoice number to the Invoice Summary.
21 votesThe product team will review this idea for consideration for a future release.
-
Add API endpoint to update MARC Leader fields
Our consortium would like an automated way to update the encoding level to help with managing load profiles that use the encoding level priority function. It would be very helpful to add an API endpoint for updating all the MARC Leader fields. The 008 MARC field can only be used for updating some of the Leader fields.
5 votes -
Add date/time stamp to the "Restart a process/terminal" display
We'd like to see a date/time stamp on the "Restart a process/terminal" display in the Admin Corner and be able to sort by it. We sometimes run out of licenses because staff don't sign out of their SDA sessions at the end of their shifts, and we have to contact Innovative and request that connections older than the current day be closed. It would be helpful to be able to do this ourselves. Currently, we can preemptively reset all connections early in the morning before staff arrive, but if a problem arises during the day we don't want to cause…
9 votesThe product team will review this idea for consideration for a future release.
-
Record History for bib records does not capture elevated credentials
Currently the Record History report for Bib Records in Sierra contains a list of record changes, the login that made a change, and when it was changed.
However, if the change to a bib record was attempted with a login without the required permissions, Sierra will ask for a login with elevated permissions and allow the user make a change once logged in. In this case, the Record history will record the first login (without required permissions), instead of the elevated login needed to make the change.
Problem: Record History report for Bib Records Record History report for Bib Records…
7 votesThe product team will review this idea for consideration for a future release.
-
Need for "Check-in: Do not fulfill holds" function to only apply to current check-in
Libraries have the option to use "Check-in: Do not fulfill holds". This checks in the item without without fulfilling any holds that are in the hold queue for that item. This item will never appear on a Title or Item paging list unless the item is checked in AGAIN. To be eligible to appear on a Title or Item paging list the item must be checked in a second time.
We need an option to release that restriction. The hold should be unfulfilled only during that specific check-in.
Reasons for this:
1) Our transportation system may be stopped due to…
12 votesThe product team will review this idea for consideration for a future release.
- Don't see your idea?