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  1. It would be very helpful to be able to print a Statement of Charges directly from a patron record (and have it formatted for 8-1/2 x 11 paper and mail-ready).

    For context, we are a 138-library consortium, all notices are Auto Notices, and we do not run Statement of Charges for the consortium. Yes, you can run a statement for 1 patron in the Notices function, but this requires consortium staff intervention since that permission is locked down to consortium staff. It would be much simpler for our member libraries to be able to print such a statement on an…

    16 votes

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  2. When you increase the font size to 20 for cataloging, it enlarges all the other information except the title line which remains the same. As a result, the title line appears smaller in comparison to the other information. It would be great is the title also displayed in the larger font.

    13 votes

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  3. Problem: Many patrons have holds on titles in Quick Pick or Lucky Day collections. When they "get lucky" and check out one of these non-holdable copies their original hold remains in the queue and the patron often neglects to cancel their hold.

    Impact: Fulfilling these unnecessary holds wastes time for staff and patrons and delays trigging other patrons' holds as the item sits on the holdshelf until the expiration date. Collection budgets are also negatively impacted as these unnecessary holds can skew the item-to-holds ratio for high-demand items that selectors use to determine how many additional copies to purchase.

    Solution:…

    41 votes

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  4. Would love to see the word "replacement" changed to a word that gets at the actual status. Currently the charge type of "replacement" is used for a long overdue item that has been billed or a damaged item that has been billed. To find out if the item that has been billed is damaged or just hasn't been returned you have to go into the item record to see if a damaged note has been added.

    7 votes

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  5. When using Create Lists and using Retrieve Saved Query, you are able to sort the list in ascending order. When you go to Save As a query, it goes in and there doesn't appear to be any sort of order (in the past I swear it went in the order it was added/saved). So if you have to tweak your query and need to Save As again, good luck finding it, esp. when you have 100+ saved queries. Ideally you could sort the list of queries, like you can when you initially retrieve them.

    2 votes

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  6. This is two fold. First, we would like to be able to set a default printer option determined by the staff users workflow (circulation workflow/function would default to "email to patron", and cataloging function would default to local printer, etc). So staff log in and select their function area and the system uses a specific printer default accordingly.

    Secondly, we would like to have the "Send to email address" printer option changed somewhat. When selected, it would have a drop down of emails available to send to. These would be set up by the system admin. It would reduce the…

    2 votes

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  7. When a user is in the Cataloging workflow, the "Due Date" column in the "Item" view is sorted as a string instead of a date, eg "1-01-2023" comes before "9-01-2021". It would be helpful for this to be sorted as a date and match the sorting of the "Due Date" column in the "Holds" view.

    13 votes

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  8. Currently when NCIP items are returned via a sorter, SIP2 is not able to check them in. This results confusion for staff and patrons, as when staff check in the item it traps the hold once again. Currently, the only solution is to re-check out every item returned through a sorter to the patron, and then re-check it in via SDA, which adds to overall workload.

    10 votes

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  9. Skip certain MARC subfields when preparing data for SIP2 connection.

    Specifically:
    When Sierra needs to send information to display an item title on a patron-facing device (automated materials handler, self-checkout kiosk, etc.) via SIP2, it currently appears to concatenate all occupied subfields of MARC field 245 and remove the delimiters. This means that certain information not intended to be patron-facing can end up appearing in the title the patron sees on screen (e.g. "880-01 Desu nôto 2..." appearing instead of just "Desu nôto 2...", where "880-01" is not actually part of the title, but rather a reference to another field…

    6 votes

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  10. We recently started using NCIP authentication for our new ILL service. We learned after implementation that NCIP login is blocked for any of the reasons in the Patron Block Table. This makes sense when the block is for an expired card, or for fees over the threshold. This makes less sense when they have reached their maximum holds in Sierra.

    What we're seeing is that patrons cannot log into the system at all when any of the block parameters are true. We would like to be able to enforce certain blocks but not others for account login.

    We can increase…

    3 votes

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  11. Previous versions of Sierra (version 5 and below) allowed the saving of usernames and passwords in the Sierra desktop app login screen. Since upgrading to 6 this functionally has been lost.

    9 votes

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  12. We use the hourly patron borrowing reports in Web Management Reports to track patron visits at offsite hold lockers. We would like to have this report migrated to Decision Center since this is the tool already in use by our frontline staff.

    8 votes

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  13. These two fields can be incorporated into searches performed within create lists but are not available among the fields that can be exported. Best title normalized is particularly helpful for data brought into a spreadsheet as the removal of special characters and diacritics can greatly improving sorts and searching.

    These fields are available via SQL, where I make frequent use of them, but for most of our users Create Lists is the only option for extracting data from the system.

    9 votes

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  14. As I'd done in similar scenarios countless times before, yesterday, I was in the process of modifying the activeholds on my account in Sierra to change them to a newly created pickup location.

    There were several that needed changing, so I selected 'All.' However, rather than make a batch change of the half dozen or so that needed updating, Sierra cycles you through each item individually, forcing multiple arguably unnecessary clicks, when the expected & more intuitive outcome in this scenario would be to indicate the desired change once & see it changed for all selected records.

    9 votes

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  15. Libraries with varied types of media in their collections require more location information associated with items than a shelfmark. We would like to see a Current Location field as standard in the item record. This field must be included in the data libraries for item paging notices as retrievals staff will need this information on retrievals lists/slips.

    Idea Value
    To record the exact location of items within the buildings, which will facilitate retrieval of less standard items or special collections items that are not easily stored in a standard sequence. Current location data is essential for museums accreditation.

    8 votes

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  16. Some time ago, an idea was submitted to enhance the Sierra API to provide statistical group information, so that circulation transactions in third party applications could be credited to a statistical group other than 0 None.

    The idea won the "Let's Connect Sierra API Challenge."

    With the release of Sierra 6.0, it then became possible to include a new optional data parameter to specify the statistical group that should be used when recording a transaction performed using the APIs.

    My library was excited to hear this, as we'd recently begun using the self-checkout feature in the Bibliocommons' app not long…

    5 votes

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  17. The element PatronName in the Item Paging Slip & Item Paging List Data library be broken up into Patronfirstname and patronlast_name elements like in the hold/transit slip data libraries.

    3 votes

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  18. An option for Sierra to notify the library of new ILL requests via email rather than a staff member manually checking the new requests function.

    4 votes

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  19. Prior to Sierra 6.0 and the introduction of MFT, it was possible to use FTP to transfer files though data exchange within Sierra. This is no longer possible as MFT is not supported in data exchange.
    Please add support for MFT in data exchange in the same way as support for MFT has been added in scheduler.

    11 votes

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  20. We were wondering if a “Return Item” button could be put alongside “Renew” “Claimed Returned” when in the Checked Out Items screen, so that you can return an item not in hand etc.
    Simply select the item already issued to a member, and hit 'Return'.

    5 votes

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