268 results found
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Patron check in/check out option?
Patrons receive a confirmation that includes a " Manage Booking" box. One of our challenges is that we don't know when a patron has checked in to the room, or if they leave the room early.
Right now, patrons don't have to stop by the desk before or after their reservation. And, if patrons leave early without telling us we can't modify the reservation to free up space for another person. In the new VEGA system could a check - in and check - out button be added to the patron's reservation confirmation?
Something like a button or QR code…
3 votes -
Better Brochure Customization
It would be great if the brochures could be customized. Right now, it's more confusing to use them so we don't, and it's a miss opportunity.
Only programs with registration include "Bookings Required" text, but others don't say that they're drop in. Also, for "Bookings Required", patrons have no way of knowing whether the program is drop in, register online, or register by phone. Registration information would be ideal.
Including tags is confusing on the patron end because they all get cut off. It would be ideal to have the option to remove the tags from the public brochures.
There…
5 votes -
Staff Created Room Booking Adds the Option to for a Mediated Review
To best serve our patrons, we offer that they can book the rooms over the phone with a staff member. To best serve our staff, they do not have to approve every request that comes in; they can simply submit it, and an appropriate staff member will review and approve/reject the request.
2 votes -
Filter calendar by categories
The same way that we can filter from the staff home page by category, we'd love to be able to filter the staff calendar view by category.
2 votes -
Brochure "Get in Touch" only shows main contact phone number
In the brochure, the "Get In Touch" section always displays the main library name and phone number. If you choose just one library location and generate the events for that location, it still gives you the general phone number. It would be great to show the phone number of the branch/branches that were filtered.
7 votes -
Subscribe or RSS feed of upcoming events
Offer an option for patrons/community members to Subscribe to upcoming events - either this week, this month, specified range, etc. --- via RSS feed or Subscription optin
11 votes -
Allow booking type changes after booking created
We use the "booking type" field for different organization types (local, non-profit) and rates. Organizations or individuals sometimes misreport their booking type and we must reject and re-enter their room booking instead of just changing the booking type.
8 votes -
Brochure date range defaulting to 6 months
Give libraries the option to set a default date range for brochure event generation. We typically have 3 months worth of events in the system at any given time. Patrons may not reprint the brochure and miss out on any new of updated items.
6 votes -
Turn off custom questions for staff side bookings
Staff entering multiple room bookings are required to answer custom questions for each submission. If there was a way to turn off the custom questions somehow on the staff side to make inputing multiple bookings quicker and easier for staff.
5 votes -
Add ability to send txt / sms confirmations and reminders
Add ability to send users a text confirmation of event registration, as well as text reminder of upcoming events
14 votes -
Updating PACREG Library Card Numbers for Room Reservations
When someone applies for a library card, the ILS provides patrons a temporary library card number beginning with "PACREG." When a patron uses this temporary number to reserve a meeting room, there is no way for staff to update the library card number attached to a reservation. It is a read only field (which is opposite in event registrations.) The ILS communication is one way, pulling name data into VP. Is it possible for the library card numbers to somehow automatically update when a permanent card number is assigned? If not, is it possible to make this field editable for…
4 votesGrace, if you can open a Support ticket with the old card and the new card, we can ask if they can manually move the registrations to the old card.
I think Jen's suggestion would also work in your case, where being able to update the barcode would re-link their bookings and registrations.
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Pending Approvals for Rooms in the API
Add the ability to filter and get pending approvals for requested room bookings to the API. Also add the ability to approve or reject pending approvals to the API.
3 votes -
*Openpath Integration* Detect repeat no-show patrons and alert staff
Our library policy states that serial no-shows may have their reservation privileges revoked. We would like an automated system to notify our staff to track repeat offenders. For example, after three no-show cancellations (as per the Openpath Integration that cancels room bookings if the room is not accessed within 15 minutes), a notification would be sent to our service desk to flag the patron. This would result in staff manually assigning a new patron code that blocks them from making further automated room bookings.
7 votes -
Allow flyers to be downloaded by the public
Add flyer download button on the public side of the event listing in case a patron would like to download one to display rather than going to the library to pick one up.
5 votes -
Greying out rooms which have Min Booking Lead Time
If a room has a 24 hr booking lead time, block out or grey out the room availability on the public calendar. Right now, patrons aren't notified there is a 24 hour minimum for booking a room until they have answered all the questions to book the room and press submit. This would visually show the room is not able to be booked.
5 votes -
Add branching to custom questions
It would be nice to have some type of custom question branching logic. One example would be a custom question like " Will you be serving refreshments? Yes/No" and if they select yes, display a second custom question like "What type of refreshments?"
5 votes -
Checkbox for data when testing functionality
Implement a test checkbox which prevents that event's data from being used on the stats pages. For use when testing events and logging stats and you don't want those test stats to be included in your real stats as it will skew the data.
4 votes -
Downloadable Report for Event Registration Should Include the Booking Note & Staff Name field
Information entered in the Booking Note & Staff Name field on the add booking screen only shows if you hover over the icon in the current bookings. It would be useful if that information also showed up on the exportable spreadsheet.
4 votes -
Email contact person when event registration is full
We have staff that would like to be alerted when an event has no registration spots remaining–event is full. It allows staff to determine if additional spots can be added, sometimes by a change of location or meeting space. An email alert to the event contact would be a great heads up without staff having to self monitor the registration list. (Especially with decentralized programming efforts (virtual and in-person) occurring for numerous programs a month.
13 voteshttps://portal.productboard.com/iii/15-vega-product-portal/c/956-email-contact-person-when-event-registration-is-full
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Patron side: If you click on a past room, an easy way to book it.
When looking at my reservations, add an option to book a room again.
3 votes
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