192 results found
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Add phone number to the waitlist
Add the phone number of patrons on the waitlist. When adding someone to the waitlist, staff should also capture a phone number as an optional field.
If we need to contact these patrons last minute (i.e. cancellation) we would prefer to do it by phone number.
17 votes -
16 votes
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Impersonate Mode Can be Used Without the Patron Using the System Previously
Impersonate does not work until the patron has used the system previously - so if you have a patron calling on the phone to register for the first time, you still need to start with the "add booking" box, even though that bypasses the eligibility rules. Some useful functionality improvements would be for impersonate mode not to utilize cached data (so it could be used immediately).
16 votesUNDER REVIEW ·
AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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Delete or Archive Staff Accounts
Other than just unchecking the Enabled box for a staff account that's no longer needed, there should be a way for the administrator to remove/suppress a disabled staff account from view. This would keep the admin level clean with only the current content.
18 votes -
Add a Toggle for the Age Registration Field
We need to put the age restriction in for adult programs - the issue lies in asking adults for their age when they are registering. We would require age upon registration for Children and Teen programs mostly, but not often (if ever) for adults. Is it possible to have a toggle for the Age Restriction field to ask for age or not?
13 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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Simplify the layout for less scrolling when registering
Change the layout of the screen so that "register as a guest" shows at the same place register as a patron does. This will make it easier for patrons so they don't have to scroll down as far to register as a guest.
3 votes -
Add pictures in-line on program descriptions
We would like to be able to put pictures in our program descriptions, especially for our crafting programs. The header photo is not enough and the measurements for that spot aren't conducive to showing off our crafts/products, etc.
6 votes -
Block Outs
Allow for All Locations to be selected for a system wide closure.
7 votes -
Making changes to a program series in the approval stage
Sometimes when we're reviewing a program series in the approval stage, we realize that we need to make changes to the dates, such as shifting everything over by a week. It would be great to be able to make changes to the entire series recurrence in the approval stage, rather than deleting it and starting over.
11 voteshttps://portal.productboard.com/iii/15-vega-product-portal/c/957-make-changes-to-a-program-series-in-the-approval-stage
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Send More Notifications When a Patron is Signed up for Multiple Sessions
We've noticed that patrons that are signed up for classes where they need to attend multiple sessions (like for example a defensive driving class that meets on two successive nights) are getting email reminders that only mention one date. Is there a way to adjust the templating for these notifications so it includes all dates they are registered to attend?
17 voteshttps://portal.productboard.com/iii/15-vega-product-portal/c/958-send-more-notifications-when-a-patron-is-signed-up-for-multiple-sessions
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Staff announcement area on the staff side only
It would be nice to have an announcement area on the staff side. This could be used by library admin staff to post tickets submitted, so staff know we already reported the issue. We could also use it to highlight Idea Exchange items we want staff to vote on.
5 votes -
Multiple days equipment booking
If a library wants patrons to book an equipment for 7 days instead of 2 hours, the library currently needs to convert the days into minutes and make sure the availability is set for 24 hours. It would be a lot more ideal to have the booking available for multiple days instead of the minutes. Here is an example of a prototype https://iiishowcase.events.mylibrary.digital/resource-booking?resource_id=34&date=2024-01-24
5 votes -
UI Text Changes Should be Applied to All Instances
I found another area where bookings is used rather than registration (see below). I have already changed the UI language options I have control over to registration, register, etc from bookings. I am not sure where this is pulling from, but we do not use the word bookings.
11 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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Booking Closing Options for Events Created Using "Add a new session"
We have been adding dates in an event series using the "add a new session" option (rather than using the "interval" tool). We have also set it up so that the person is expected to attend all the sessions and will only need to register once. We have noticed that, after a event series has begun, participants are not able to join the series from the waitlist if a spot opens up.
We would like the same options for when the booking closes to be available when we add multiple events in a series using the "add a new session"…
4 votes -
Brochure Picture Placement
When creating a brochure it looks like a photo from one of the programs populates into the brochure, but the placement is all over the place meaning it is not consistent from page to page or each time you create a brochure. One time it may be with one of the programs on the left column and others it will be in the center.
We'd like to customize which images appear or choose to remove all the images.
12 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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Unlocking a Room: API integration with Open Path (Avigilon) access control for room reservations access by PIN
Enable Program's room reservation software to send patrons a unique 6-digit PIN via email for accessing their reserved rooms during their allocated booking period. Open Path offers excellent API documentation and currently provides this feature with two other room reservation software vendors, tailored specifically for libraries. Sending a preemptive email to patrons for room reservations significantly reduces the workload on library staff, as it streamlines the process of granting room access. Moreover, there are opportunities to integrate a 'touchless' experience through third-party applications as well.
7 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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Room Booking- Date rage search option
Add the ability to search for room bookings by date range (a week, two week, custom dates selected).
7 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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Add “Delete Templates” to the Staff Roles
New roles now have the option to "create templates" which is great. However, everyone has the ability to delete and we can't control this.
4 votes -
Improve the mobile search on smartphones
When searching for programs in Vega Program on a smartphone (example here is iPhone 14), the search results are so far down the page that it looks like there were no results, unless the user thinks to scroll down. A lot of screen space is wasted on the "Narrow down the search results" help text and the filters, all of which push down the actual search results so far that the user doesn't see them.
It would be better to reduce the amount of text or provide an indicator that there are search results if they scroll down.
4 votes -
Show Library Events in TV Mode (Digital Signage)
Enhance the TV mode so the title of library events displays on the combined view of room bookings and library events.
For privacy, patron room bookings have the option to show or hide their booking name.
7 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
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