676 results found
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Putting hindered holds more prominent so all holds get processed in a timely manner
There are lots of things that can go wrong with holds fulfillment. From things remaining too long in the RTF, to holds that were item specific, and now the item record has been deleted, holds on bibs where all items are restricted from filling bibs, holds where the item has been shipped months ago, holds where the volume-level hold information is incorrect.
While there are reports that some libraries run for this, those are not "front and center" in most workflows for ALL libraries to be aware of them and be taking action to handle them.
About the best solution…
5 votes -
Create a new status of lost and not paid
There should be two statuses to easily identify lost and paid vs. lost and not paid billed materials. This would help make running reports much easier and help identify the status of lost items.
77 votes -
Filter by Patron Selection Only in Outreach Services Utility
It would help speed things up if the way we can filter by Active and Inactive patrons for Outreach could also be done with the Patron Selection Only checkbox with something like a yes/no drop down. We could more easily focus on patrons that need the extra attention.
1 vote -
Filter by Patron Selection Only in Outreach Services Utility
It would help speed things up if the way we can filter by Active and Inactive patrons for Outreach could also be done with the Patron Selection Only checkbox with something like a yes/no drop down. We could more easily focus on patrons that need the extra attention.
1 vote -
set catalog website for specific library
For library consortiums, it would be helpful for individual libraries to set their webpage catalog to just show items in their library. Patrons have the opportunity to put a REQUEST on items from their home library OR go to the full consortium catalog to see if an item is available and request an item from there. It is very confusing for patrons to see multiple items, e.g. a hardcover and paperback of the same book in the catalog. They request one but it may not be their library's copy. Wastes time and resources. We used to be able to do…
1 vote -
Update Bulk Waive schedule in LEAP - add reoccurring
Provide an option to schedule bulk fee waive in records on a reoccurring basis, such as daily, monthly, or other specified intervals. At the moment you can only select one date and run it once.
10 votes -
duplicate field detection
Within the bibliographic record, occasionally there are duplicate fields. We need a way to easily detect them, especially with bibs upon bibs that are merged. We end up with a ton of duplicate 035 fields.
33 votes -
Polaris 8.0 - Have PolarisAdmin follow colors and client alert boxes to distinguish system
When changing settings, it is critical to make sure you're changing them in the right place.
The /PolarisAdmin should also pick up the color coding and client alerts. Currently, the /PolarisAdmin does NOT pickup the client color changes or wording, which means you need to do extra work to make sure you are changing the settings in the proper system.
3 votes -
Patron Barcode as Subtext in Current/Recent menu (last4) in Leap
We have found it hard to work with the Current and Recent workfrom menu when working with lots of Patron Records, or more commonly, Duplicate Patron Records.
Names work, but when names are similar or the same it can be hard to figure out which records are which.
Sometimes staff are working with Barcodes as a reference vs. patron names.It would be nice to have a subtext under the Patrons name in the Current and Recent workform list that shows the last 4 digits or the full barcode underneath the patron name.
I have 2 images attached that demonstrates…
9 votes -
Add a filter in the Leap find tool to search Hold Pickup Area's
Currently you can search hold requests by pickup location.
Libraries would also like to search the hold requests by pickup areas.11 votes -
Include 024 tags in ISBN index
Please expand the search functionality to include searching and pulling results for both the 024#a MARC tag, as well as 020#a
Functionally this will improve searches as results will include hits on an ISBN whether it's in 020 or 024
10 votes -
Integrate cloudLibrary with both Polaris and BiblioCommons
We recently began integrating Polaris with cloudLibrary in an effort to keep our collection more up-to-date and have patrons' Polaris accounts reflect their cloudLibrary borrowing. Unfortunately, our results have been inconsistent because while the Polaris/cloudLibrary connection works, there is not a fluid integration between Polaris, cloudLibrary, and BiblioCommons, where patrons are also able to check out cloudLibrary titles. We would like to see full integration between all three vendors so that transactions on any platform are properly communicated to the others.
3 votes -
Printing from Request Manager
Adding an option to export to Excel any lists from the Request Manager such as Picklist Processing and the Request Manager.
13 votes -
INN-Reach Check In of transferred items
When using the INN-Reach Check In option in Polaris we would like it to display where the item is being transferred to. This can be done with a pop up display to acknowledge the transfer location or displaying it on the check in log after check in happens.
Currently staff notice status went to transferred and need to open up the request to see where the patron chose to switch their request to.
We know we can have Polaris print the ILL transit slip but we prefer not to waste the paper to basically quickly see where to send it.
4 votes -
Call Number drop into the Classification field in the Item Record
Have the Call Number (082 #a) drop into the Classification field in the Item Record when the item moves from On Order to Received.
This function would most benefit staff who catalogue (or import full catalogue records) and then manage the Purchase Order process.
The goal is to reduce the room for error when adding items.
11 votes -
INN-Reach Returning Transit Receipts
We would like to request that transit slips print for INN-Reach items that have been borrowed by our patrons and need to be returned. When these items are checked in, no transit slips print for us to easily return them to the lending libraries. We came from Sierra, where this was standard. Adding the return transit receipt would streamline our workload back to what it was before migration as we won't have to look up these codes manually. It will also help staff recognize that the returned item is not ours and needs to go back to another library.
4 votes -
Custom keyboard shortcuts / hotkeys
It would be wonderful to be able to customize keyboard shortcuts per user.
I don't typically use 90% of Polaris features, and the other 10% I use very frequently, and most of those features don't have any hotkeys associated with them.
8 votes -
Record Set Deletion Functionality
In Leap, after doing a search for record sets (ie. owned by a specific owner), you have to go into the record set in order to delete it. After doing this, it bumps you all the way back out of the Find Tool and the user has to redo the search completely. This is not ideal when attempting to clean up multiple record sets. Ideally there would be the ability to select multiple record sets and do a bulk delete (similar to how you can in the desktop client). Barring that, being bumped back to the search results would at…
61 votes -
Add additional filters to PolarisAdmin (web SA)
In PolarisAdmin, it would be great to have a few additional filters other than the text box filter.
- Show non-default (would show any setting that wasn't at its default value)
- Show system/library/branch level (one for each, to show settings that were set at specific levels within Polaris SA)
This would allow for quick scans for changed settings that might be causing issues or problems. Especially in places where there are a wide range of settings that are largely kept at their default values (I'm looking at you Self-Check Unit Parameters).
I'm attaching a screenshot of another software I use that…
12 votes -
Check In eReceipt
Ability to have Polaris/LEAP send patrons an eReceipt for items they've returned.
18 votes
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