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ILS - Polaris

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ILS - Polaris Updated

Lost and Deleted Items

Circulation, Access Services & Fulfillment CLOSED

ILS - Polaris Updated

More Robust Item Record Change History

Acquisitions, Serials & Inventory Management CLOSED

ILS - Polaris Updated

Make the INN-Reach Polaris pickup slip editable

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ILS - Polaris Updated

Add Abdo Publisher as an EDI vendor.

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  1. There are times when staff will have a split screen when working in a patron account (ex: puling patron account info to fill out a separate form), but with how the screen looks in that function, it can be difficult to navigate. Particularly because the left hand menu gets interlaid over the information fields. Ideally, the image on the screen would adjust with the size of the screen- allowing for a (smaller version) of the full screen to be viewable or at least the ability to scroll over or down more easily.

    5 votes

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  2. BibHoldingsGet, SynchItemsByBibIDGet, and SynchItemByIDGet all return the shelf location of an item, but not the temporary shelf location.

    5 votes

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  3. It would be very helpful to have an option to view Import Reports for both bibliographic and authority record imports as a spreadsheet, as well as the existing PDF.

    This is mostly true for the records (and associated errors, warnings, and messages) themselves, rather than the more general import information (duplicate detection criteria, MARC validation rules, etc.). This would be helpful for quickly flagging errors, duplicates, and other areas that need attention without having to scroll through a lengthy report.

    5 votes

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  4. Library's will benefit by being able to restrict patrons who reached specific number limit of a material type claim returns/never had from being able to borrow additional material type of the same type.

    5 votes

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  5. Supplier Templates are not available to choose from in the Bulk-Add to New PO screen. It would be helpful to have that drop-down menu available to us, like it is in the client app, and like it is for creating a New Purchase Order manually.

    5 votes

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  6. Polaris APIs provide the ability to edit both Bibliographic records and Patron records via API. This is very useful for internal processes as well as third party processing.

    5 votes

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  7. Reading History presents only a partial view of the transaction lifecycle. While it shows when an item was borrowed, it does not show when it was returned.

    This creates several practical issues:
    -- Staff cannot easily confirm whether and when an item was returned
    -- Additional steps are required to investigate the item history, which are time-consuming and cumbersome
    -- It introduces confusion at service points, particularly when responding to patron queries about past borrowing activity

    Could a “Check In Date” column be added to the Reading History grid in Polaris Leap to provide a more complete and usable record…

    5 votes

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  8. We would like the ability to exclude holds from outreach patrons from our picklist, since the outreach module has its own picklist. In addition, having the picklist to show the patron's name would be a great feature.

    5 votes

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  9. We recently had a patron complain about receiving 2nd hold notices and hold cancellation notices. Is it be possible to add these notices under "exclude from notices and reminders" in the patron account?

    5 votes

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  10. Our system uses over 20 patron codes but less than half are used when first registering an account. We'd appreciate the ability to suppress some patron codes from the patron code dropdown menu in the NEW patron workform (but not when displaying an existing patron account that has already been saved and had a patron ID assigned). This would cut down on staff accidentally selecting the incorrect patron code when registering accounts.

    5 votes

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  11. Make it easier for staff to quickly view the borrowing history of an item by including a column that shows the customer's name. Having to click on the PATRONID is meaningless to staff and an additional unnecessary click.

    5 votes

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  12. Currently only one Statistical class can be assigned to the patron record. It would be helpful to allow multiple statistical classes to be assigned. Sometimes a patron can be registered while multiple programs occur, such as when a child is registered for a 0-5 campaign, and then later they may participate in another reading program. Both codes would be used to track each type of program. Currently, we have to use the notes field to do some tracking, and the notes field isn't as friendly since it is free text.

    5 votes

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  13. We’ve long benefited from Sierra’s well-supported EDI claims functionality, which has enabled seamless communication and efficient claims processing with our library partners. However, we’ve observed that Polaris currently lacks equivalent support for sending claims via EDI in the same format.

    Can you please port over the EDI Claiming Format From Sierra & Millennium to Polaris? This would make it easier for libraries migrating to Polaris from these products.

    5 votes

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  14. Specifically, in 7.7, in the options to display facets within the Administration Explorer: Dashboards: Narrow Your Search & Related Searches, allow the opportunity to display the checkboxes for the Collection Codes and/or Mat Type for an improved patron experience.
    Many of our patrons prefer the PowerPAC experience (over Vega Discover Premium), and they would like to search within our specific collections. When they use the "More Search Options" feature, the viewable area per section is only four items, and scrolling is challenging. Depending on the screen size and text/accessibility settings, one facet could use a significant portion of the screen,…

    5 votes

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  15. When we apply customer payments in Polaris, staff select payment type from a customer (cash/check/CC). Payment type is recorded in payment reports to reconcile our credit card statements each month. Sometimes a person will mistakenly record a payment as cash when it should have been CC. Once recorded, a mistakenly selected payment type cannot be corrected in Polaris. It would save significant time if an edit/correction option was available.

    5 votes

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  16. There are lots of things that can go wrong with holds fulfillment. From things remaining too long in the RTF, to holds that were item specific, and now the item record has been deleted, holds on bibs where all items are restricted from filling bibs, holds where the item has been shipped months ago, holds where the volume-level hold information is incorrect.

    While there are reports that some libraries run for this, those are not "front and center" in most workflows for ALL libraries to be aware of them and be taking action to handle them.

    About the best solution…

    5 votes

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  17. The new patron import process will be a major improvement for handling student data, but it still requires significant data formatting before uploading through LEAP. It would be incredibly helpful if libraries could create their own templates to define how data is mapped to specific CSV columns, including logic for assigning patron codes or populating fields like UDFs. This kind of flexibility would greatly reduce the staff time needed to prepare files for import.

    5 votes

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  18. When searching by ILL-Request in Leap for a specific date range, I would like to be able to Shift + Click to highlight and add to a record set to perform a bulk delete.

    5 votes

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  19. We would like to be able to limit who can change the Expiration Date and Address Check Date in the patron registration workform. Off the two, Address Check Date is most important as this is what we use to make sure patrons are updating their information regularly.

    These are configured in SA and are set system wide yet staff continue to change them.

    If I remove the 'Patron registration: Modify permission' for member library staff, they won't be able to change other fields.

    5 votes

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  20. When looking at the Serial Check in card, it would be helpful to have some sort of indication that a note has been added to a specific issue.

    5 votes

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