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ILS - Polaris

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  1. When receiving cartons in ASN, it would be nice if Polaris would check immediately if there's an invoice to generate instead of either a. going to the process EDI invoices work form to find and generate it manually, or b. waiting until the next day when the EDIAgent runs again.

    3 votes

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  2. The "Number of days past first available" setting was developed specifically for the issue where libraries would like the new item's hold requests to be limited to only patrons registered at the item’s assigned branch and other branches associated with the same parent library for a specified number of days. We would like to try this workflow, however, it won't work in our system as all of our branches are under the same library organization.

    3 votes

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  3. In Polaris System Administration, there is existing functionality to suppress UDF 1–5 in the Web App (Leap), which allow the fields to be written to, but prevents staff from viewing or editing them.
    We would like to request that the same suppression functionality be extended to Patron Custom Data Fields. Currently, the only available option is to enable these fields, which simply turns them on or off. This lacks the flexibility we need.

    Adding suppression capability to Patron Custom Data Fields would greatly enhance our ability to manage sensitive or system-used data more effectively.

    3 votes

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  4. We use both the barcode field and username field interchangeably for patron access at our express checkout units. Currently, the unit only recognizes barcodes when they are scanned from the barcode field. We need the system to also recognize and process barcodes stored in the username field when scanned.
    For example, our school students have their student IDs stored as their primary barcode in Polaris, with their former library barcodes stored in the username field. When students attempt to use their RHPL cards, the barcode currently only works if they manually type it in. We would like these cards to…

    3 votes

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  5. Have option to print Serial labels in all capitals

    3 votes

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  6. When our library transitioned from Sierra to Polaris, our Sierra serial check-in cards could not be transitioned. We have several serials that go back decades. In order to make the "Library Has" field display correctly in Vega, I currently create a publication pattern that begins with the earliest issue. I can then either extrapolate check-in boxes and check in every single back issue (which is a huge pain in Leap, because issues can only be checked in one at a time), or I can skip to the most recent issue received after the transition. This works well in Vega, but…

    3 votes

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  7. We recently began integrating Polaris with cloudLibrary in an effort to keep our collection more up-to-date and have patrons' Polaris accounts reflect their cloudLibrary borrowing. Unfortunately, our results have been inconsistent because while the Polaris/cloudLibrary connection works, there is not a fluid integration between Polaris, cloudLibrary, and BiblioCommons, where patrons are also able to check out cloudLibrary titles. We would like to see full integration between all three vendors so that transactions on any platform are properly communicated to the others.

    3 votes

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  8. When looking at the Serial Check in card, it would be helpful to have some sort of indication that a note has been added to a specific issue.

    3 votes

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  9. Our Access Services staff use the Reader Services tab and the Note field to list patron details to assist with readers advisory for elderly and homebound patrons.

    They use the Preferences options to some degree, but have noticed a character limit in the Note field, which requires them to use abbreviations to fit their details. They asked: "Is there a way for Polaris to increase the character limit of the Note field in the reader services tab? Is there a way to increase the viewable space as well?"

    Character limit may be around 250 or so, so they are abbreviating…

    3 votes

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  10. When we are done using a routed periodical we have no way of checking in the issue for deletion. We don't assign a barcode to these issues so it will not allow a check in. We need ability to either delete a periodical in a Routed status or a quick way to un-route to then allow us to delete.

    Right now staff are forced into the item record and assign a barcode like "1", save record. Check in item. Then they can delete.

    3 votes

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  11. Please add a checkbox to exclude Inn-Reach items on the picklist. Inhouse requests are searched separately and by different staff than those who handle Inn-Reach requests, and so it would be nice to have their lists only display inhouse requests. Thanks!

    3 votes

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  12. The Collection Agency Report currently includes a field for RtrndMaterial.

    Apparently whoever designed the report defined this field as "Value of material returned. (RetndMaterial)...The value is the sum of all replacement charges for lost or billed items that were originally charged by the reporting organization and that have been waived."

    In other words, if your staff waives replacement charges, that gets reported to the Collection Agency as returned material, even though no material was returned and the library has gained nothing. This paints an unrealistic picture of the results of your collection efforts and allows the collection agency to suggest…

    3 votes

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  13. Supplier Templates are not available to choose from in the Bulk-Add to New PO screen. It would be helpful to have that drop-down menu available to us, like it is in the client app, and like it is for creating a New Purchase Order manually.

    2 votes

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  14. In larger consortia, it's very impractical to have granular patron codes per library or branch. Our resident patron codes are shared by all the libraries, but this creates some problems for certain materials that libraries can't reasonably share. The Preferred Borrower hold limit can help with this, but it puts the control of circulating restricted materials on the staff. If a Preferred Borrower setting could apply to checkout of certain materials the way holds can be limited with Preferred Borrower settings, staff would not have to struggle with overrides or demanding patrons from the next town over.

    2 votes

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  15. There are already some other ideas/requests for additional Hold Slip configurations and, while I fully support any additional receipt configuration, they're scope is pretty broad. Meanwhile, this is a pretty specific idea/request that I would hope could be implemented easily. The subject pretty much says it all, but we would like the ability to append the Hold Pickup Slip to the Hold Slip. Currently, it is only possible to append the Hold Pickup Slip to the Hold Call Slip (not a particularly distinct name...) which prints ALL of the patron's available holds. This can result in some VERY long receipts…

    2 votes

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  16. In the web PolarisAdmin, provide a button in "Dashboards: Web part editor: User defined" to assign/remove the web part directly to web pages.

    Subsequent idea: Provide an option to assign/remove a web part to all web pages.
    Subsequent idea: Provide an option to mark web pages as favorites or frequently used so we can quickly add/remove the web part to a set of web pages. E.g., Apply the updated Closure Notice to default.aspx, login.aspx, patronaccount/default.aspx, patronaccount/itemsout.aspx, etc.

    Idea Value
    Offering this button would streamline the process of adding/updating the web part and immediately assigning/removing the part to its relevant pages.…

    2 votes

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  17. Our library has a program where we supply community members with books to read to classrooms. All readers receive the same set of 4-6 titles. While Polaris' function of placing everyone in a record set on hold for the same title helps, it would be great if, when the find tool pops up upon clicking Place Multiple Holds, you could change the database from Bibliographic to Record Set to simultaneously place all the customers in the patron record set on hold for all the titles in the bib record set.

    With hundreds of readers across our 28 locations, having this…

    2 votes

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  18. It would help speed things up if the way we can filter by Active and Inactive patrons for Outreach could also be done with the Patron Selection Only checkbox with something like a yes/no drop down. We could more easily focus on patrons that need the extra attention.

    2 votes

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  19. In the i-tiva 3.0 dial-in process, there are menu navigation issues caused by a SIP2 Due Date (AH field) formatting issue. These issues cause the dial-in process to fail.

    In SIP2 message 18 (Item Information), Polaris is currently returning the Due Date in the following format:

    DD/MM/YYYY HH:MM:SS

    Because the SIP2 standard does not define or enforce a required date format, i-tiva relies on vendor-compatible parsing. i-tiva has confirmed that this specific format is not parsed correctly and results in call-flow failures.

    i-tiva supports the following date formats, any of which would resolve the issue:
    • DD/MM/YYYY
    • D-M-YY
    •…

    2 votes

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  20. The one Renew button that renews both the Expiration Date and Address Check Date at the same time is creating an issue for us when a patron has two different dates. Two separate Renew buttons might resolve this issue.

    2 votes

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