617 results found
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Ability to input OCLC number directly into hold to be converted to ILL
When inputting information for an ILL request for a patron, our ILL clerk would like there to be a field where she can input the OCLC number of the item she is wanting directly into the hold request. That way when she exports the request, it will directly sync with the item she wants, without having to use ISBN.
5 votes -
Bulk delete ILL-requests in Leap
When searching by ILL-Request in Leap for a specific date range, I would like to be able to Shift + Click to highlight and add to a record set to perform a bulk delete.
5 votes -
Allow Username to begin with number
It seems unnecessary to force the Polaris Username field to begin with a letter. We would love for the Username field to have the ability to begin with any character.
5 votes -
Parse distributed and header taxes
Some locations need to apply both a distributed tax and a header tax to invoices (in Canada a PST and a GST). Currently, Polaris adds the percentage from the distributed tax to the header tax, so the total is higher than it should be. Libraries can work around this by reducing the header amount by the percentage of the distributed amount, but this is a fiddly process and sometimes results in rounding errors.
We would like to see Polaris parse the calculation of the header tax charge, so it no longer includes the distributed tax amount. Polaris should also round…
5 votes -
Enhanced Patron Privacy (UDF)
Patron Privacy is becoming a much larger issue. We currently use a UDF to hold our Patron ID.
We'd like to suggest that having the ability to create some way to collect and keep private patron data such as an ID or other PII would be ideal. And having this information encrypted in the database would be preferable as well.
Being able to prevent this information from always showing, would be a benefit and even having the ability to only show a part of that information, such as the last four digits or something similar, would be useful.
5 votes -
Add patron blocked to AuthenticatePatron API endpoint
It would be helpful to have an indicator for if a patron has circulation blocks in the response of the AuthenticatePatron API endpoint. This would allow vendors and custom integrations to determine if a patron should be allowed access to a system based on if they are allowed to checkout items without having to do an additional API call.
5 votes -
Leap Offline patron data tables should be purged - PII Concern
When leap offline data is uploaded, it goes into [LeapOfflineTransactionDataID]. This contains PII information of the items & patrons that performed CKOs. However, this data is never cleared by the system, even after it is processed.
I can see keeping it around for awhile, but maybe have it follow one of the other settings in SA for purging data or set up a new SA setting for purging this PII data.
5 votes -
Polaris integration with Kajeet
More and more libraries circulate mobile wifi hotspots to the public. Polaris and Polaris Leap do not currently integrate with Kajeet, which is one of the more popular wifi hotspot providers for schools and libraries. It would be beneficial to libraries using the Polaris ILS to be able to streamline the circulation process such that checking in/out a hotspot in Polaris also activated/deactivated the hotspot itself.
5 votes -
Default patron codes - Make Leap function like the Polaris Client
When a patron's registered branch is updated via Leap but their existing patron code is not available at the new branch, Leap assigns the first patron code alphabetically by default. The Polaris client, by contrast, applies the default patron code for the new registered branch. Please follow the patron registration default patron code for that location in Leap, as happens today in the Polaris client.
5 votes -
Alert Sound Effect
I'm guessing Leap being web-based makes this difficult to outright impossible but a warning sound effect for Leap's modal alerts would be nice.
Something like:
var audio = new Audio('audio_file.mp3');
audio.play();Assuming alerts in leap use Bootstrap's modal function calling the audio function after the shown.bs.modal trigger fires might work.
5 votes -
LEAP - Outreach Services - automatic print packing list during CKO
LEAP - Outreach Services: When processing held items in Outreach Services, items for a patron will deselect after checking out. This requires staff to go back and reselect the desired items to print a packing list.
The ability to turn packing lists on such that they print with CKO would be appreciated.
A prompt to "print packing list?" during CKO would also work.
5 votes -
(SMS - Cirriusimpact/third-party SMS) Flag patron account within Polaris when patron "opts out"
Reviewing the process of integrating Cirriusimpact at our library, we've encountered a notable issue: patrons opting out of text messaging and staff needing to adjust their notifications accordingly. Currently, we're relying on CGS to send daily email alerts when someone opts out, but it would be more convenient to add a non-blocking note to the Polaris account visible to all staff. This would ensure everyone is aware of a patron's preference change and simplify the search for patrons with similar notification settings.
5 votes -
Permit cancellation on "held" items - staff only
In the 7.5 update, which introduces the ability to cancel items in "shipped" and "held" statuses, I suggest extending this cancellation privilege to staff members exclusively. When patrons cancel items that are on hold, those items are often already on the hold shelf, and the system's only notification to staff is by adding the item to the cancelled hold list.
By allowing only staff to cancel holds, they could promptly remove the item from the shelf and cancel it directly, eliminating the need for setting an expiration date or other measures to force its expiration.
5 votes -
authorized user
It would be nice if Authorized User (custom field under Attribute on patron registration) can be added to the header in Leap so staff do not have to open up(click) the patron registration to see it.
We would like for this field to be visible when staff opens the check out screen for a patron without having to open their registration screen.
5 votes -
Include Address Verification in LEAP
All libraries would benefit if LEAP used address verification check, when feature is enabled in Polaris Client on the LEAP web app.
5 votes -
Add more info to Waiver Request in Fines & Fees in Patron account in PAC
We think it would be helpful for patrons to see Waiver Requests as "Submitted" or "Pending", "Approved", and "Denied" for better understanding. See screenshot which illustrates the lack of that detail now.
5 votes -
Adding the ability to link multiple patron barcodes to one record
One of our member libraries have displayed interest in having the option to include the ability to attach multiple patron barcodes onto one patron record. The want for this is due to the interest of adding collectible library cards to their location. They also spoke to another library uses the Sierra ILS. It was stated that their ILS has that functionality already.
5 votes -
Send out account expiration reminders as part of the eContent integration.
There can be accounts that are expired and are still able to check out ebooks. Expired accounts are no longer valid and should be blocking at least in the integration function between the ebook vendor and Polaris.
If this isn't possible, can the checkout action trigger an email notice to the customer to have their library account renewed or reviewed.
This should happen each day an integrated eContent transaction occurs.
Keeping the account up to date will prevent the account from being closed or purged.5 votes -
Improve functionality of credits on patron accounts
We had a staff member let us know that they had a credit on their personal account and they found the process of dealing with the credit to be a little frustrating. The credit did not automatically apply to their other fees and there was no way for them (as a patron) to tell the system to apply the credits. The only option was for the patron to get in touch with staff to have this taken care of. This would give the patrons more flexibility for managing their account.
It might be nice to provide more options for how…
5 votes -
Auto-Renew on Collection Level
We are removing overdue fines for our Children and Teen collections and wanted to enable auto-renew for the collection codes that are related to the Children and Teen collections, but realized auto-renew can only be enabled on an organizational level. It would be great if there was the ability to enable it on a collection level, especially for children's materials as, I'm sure we're all familiar, children are really bad at remembering to renew or return
4 votes
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