588 results found
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mobile hotspot
This may not be the correct place for this. If so I apologize. I am gonna post it on the Phoenix CCC page as well.
We have a customer here who is down on the Mobile Hotspot queue. I have noticed that several of the people above him on the queue currently have hot spots checked out already. It doesn't seem fair that those customers will get to have their hotspots potentially another three weeks before this other customer gets to borrow it. Can there be some sort of limit set to not allow for simultaneous holds and checkouts for…
6 votes -
Provide ability to edit payment method in Polaris patron accounts after submission
Sometimes staff select the the wrong payment method in Polaris when taking apply a payment from a customer (cash/check/CC). Once selected, inaccurate payment methods cannot be corrected in Polaris.
While leads spot and notate these errors on Polaris cash reports, our system-wide Finance dept uses these reports to reconcile our credit card statements each month. It happens often enough and across so many branches that it creates a lot of extra work on the back end to reconcile our credit card account. They are requesting III provide the ability to edit payment method in Polaris - this something that we…
6 votes -
Combine current and recent workform tracker into one and use indicators
Separating the Current & Recent workform trackers means you sometimes have to check both to regain access to a record quickly. There really is no need to separate them.
Modern systems indicate active records using a "dot" (think Mac OS, Windows 11, etc.). Combining the workform tracker into a single list would make access workforms in Leap faster.
PS I do acknowledge that some people would have a problem with a growing list of workforms showing. So an option to clear all inactive workforms would probably needed to be added in addition to the close all active workforms option.
6 votes -
Report for staff user or workstation transactions
We could use a report based on staff user and/or workstation listing all transactions made for a given date range. Most importantly for us, cataloging information which could provide date and time of bib records being created and/or modified as well as circulation information for staff who work the circ desk.
6 votes -
LEAP Weeding Workflow Not Found function
When we create a weeding record set, before sending it to the approval dashboard for review, we'd like to have a way to mark items in the set as "not found" or some other indication that the item is not on the shelf. Right now we can update items individually to another status (missing for example) or remove them from the record set. We would like the ability streamline this and mark the item directly in the weeding record set.
This is similar to these ideas: https://ideas.iii.com/forums/951742-ils-polaris/suggestions/48218423-weeding-record-sets-need-to-have-picklist-function
6 votes -
Additional toasts when receiving in Leap
A way to provide additional toasts in Leap when receiving items would be useful for particular alerts about items. This would be especially useful for processing notes when items are received.
6 votes -
Different renewal period to check-out period
In our previous ILS, we had the ability for renewals to have a different renewal length compared to check out length. For example- books checked out for 28 days but renewals were 14 days.
6 votes -
The ability to recover deleted Item Templates
The ability to recover deleted Item Templates.
6 votes -
Add Postal Code table to PAPI
It would be nice for third party vendors and developers to have access to the Postal Code table via PAPI. Something similar to the OrganizationsGet method.
6 votes -
Ability for PAPI to write to patron Custom Data Fields
It would be helpful if the PatronRegistrationCreate endpoint was able to write to the Patron Custom Data Fields.
6 votes -
Allow library to alter default status for "Mark Unavailable" in Missing Part Checkin
This currently defaults to "Display," and displays with that status in PAC. Display is a non-circing status that is actually used for items in our special collections, so we can't rename it to something like "In Repair."
If system admin gave an option to set a default status when "Mark Unavailable" is selected from Missing Part Check In, it would streamline workflows as we wouldn't have to go back and change the status in the item record.
6 votes -
Checked out date
In our previous ILS, on the patron's checked out items list, we could see the date of when the item had been checked out as well as the due dates. I know that staff can go into the item record to see who, where and when it was checked out, but it would be nice to be able to see what all was dealt with at the same time.
6 votes -
Solus app integration - automated new items carousel
Our previous LMS had functionality within the Solus app, where we could enter a collection code in the Solus CMS, and as new items were added in the collection it would automatically feed into a new items carousel on the app. It was a "set and forget" feature.
With Polaris, it looks like our only options are to enter Bib IDs or ISBNs, or manually create & update Record Set IDs.
It would be a great time saver if there was an option for an automated new items carousel. We raised the issue with our account manager who spoke to…
6 votesThe request here is for a "New Titles" PAPI endpoint that Solus could consume to create a new items carousel.
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Ability to enter a single date when searching for a patron’s date of birth. Currently, the search for date of birth consists of two search f
Our staff searches for patrons by date of birth to check for duplicate accounts. It would be nice to enter only one date instead of two.
6 votes -
775 subfield z to ISBN search
Allow 775 subfield Z MARC to be searched when searching for ISBNs.
6 votes -
Create tool to generate SSO settings files
I realize this is niche, but if you go to set up SSO in your environment, heaven help you. My crew just got through a week of getting things set up. There were 3 of my employees and at least 1 Innovative support staff and 1 Innovative dev involved all week. I can't imagine the amount of $$$ that was burned in hourly staff time getting it going. And of course the good news is that an upgrade or server move could break it all again! Some of the documentation is wrong and some of the transcribing of the data…
6 votes -
Simply Reports should run missed scheduled jobs
If there is an issue with a scheduled Simply Reports job, it must be rerun manually. This includes problems with the SQL Job Polaris scheduling executive. For example, if one report takes longer than 30 minutes to run, the scheduling executive won't allow another instance of that SQL job to start, causing reports to be missed. Additionally, reports can be missed if the server is offline for a variety of reasons including during upgrades. Simply Reports should check the last run date for the report and reschedule it if the elapsed time is greater than the scheduled interval.
6 votes -
Select which notices are sent to multiple e-mails
Currently, it seems that we can opt to have all e-mail notices sent to the primary e-mail on an account, or all e-mail notices sent to both the primary and alternative e-mails on the account. We would like to be able to choose at the notice level whether a notice is sent to the primary e-mail or to both. This would allow us to, for example, send billing notices to both e-mails, but receipts and renewal notices only to the primary e-mail.
6 votes -
Fill in Basic Search filter criteria based on Power search string
When using the find tool basic search, we can use filters to narrow down criteria. After applying the criteria, if we select power search, the power search string is automatically created based on the filters. We can then modify the power search as desired.
It would be very helpful if this could work in opposite way: that if we create a power search, but are wanting to then see the visual representation in the basic search filters, that we could move from power search to basic search with the criteria filled in in the filters.
6 votes -
Add Save option for Outreach Services Manager (OSM) Picklist
Please add a Save option for the full picklist so any items removed will stay removed.
When we go to Utilities > Outreach Services > Picklist, we see the full picklist for all Outreach Services (ORS) patrons. We can find a title either by scrolling through the list or using the filter to search by patron or title. We can select the title and then press "Remove from list". The full picklist displays and the selected title no longer appears on the list.
However, there isn't an option to Save here.
If we select "refresh," we receive a warning that…
6 votes
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