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Innovative Idea Exchange

Vega Discover

Vega Discover

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425 results found

  1. Patrons are finding it less intutive to delete items from their saved lists with the "Remove from List" link almost hidden in the very top right corner of the screen.

    Each item in a saved list has a box around the image, the share button and select button are there. We also think the delete button, perhaps as garbage can icon, should be there as well.

    (The "Remove From List" button can still be in the top right, if multiple items are selected, but for one-off deletions it should be easier and more clear how to do it).

    I'll attach…

    15 votes

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  2. Currently when a showcase is published, that showcase shows up for any titles that are in it, even if that showcase is for a different Library/collection site. The ability should be added to limit the display of showcases to only certainly collection sites, such as only a Library's own collection/kiosk sites. This would be most useful in an consortium.

    15 votes

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  3. In the kid’s catalog version of Vega Discover for consortium use we are currently unable to neatly organize the location codes needed to limit the content to solely JUV materials. There can be many JUV codes in use for a single library which can be confusing for the patron if they’re looking for a specific library in the Locations facet.

    Level 1 (library) codes do not appear in the Locations facet, even if the Level 2 (branch) codes are nestled under them. Being able to have a single location option for each library would be beneficial for the patron’s experience…

    15 votes

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  4. Currently, patrons can click 'I forgot my passcode' on the Vega login menu, but the following page references an 'email address' as the required information to reset their PIN, while it actually requires a barcode. Please provide libraries with the option to edit this language to accurately reflect the PIN reset process or allow this page to redirect to a library-hosted webpage for further instructions.

    15 votes

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  5. The bulk holds and bulk bookmarking features are very helpful. This would be more user-friendly if the "Select All", "Add to List" and "Place Holds" buttons were repeated at the bottom of the page. This would allow the user to scroll down through the list and make selections and then act upon those selections when they reach the bottom of the page, before clicking on to the next page.

    Currently, a user has to scroll down to make selections, then scroll all the way back to the top of the page to add selections to a list or place holds,…

    15 votes

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  6. We leverage discover.rhpl.org for our Vega Discover Premium catalog access but to access our staff portal we have to remember to use https://rhpl.na3.iiivega.com/staff/

    Please allow premium users leveraging custom DNS to use their custom domain for /staff access as well.

    15 votes

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  7. When a patron is logged into Vega on their My Bookshelf profile, three options are displayed under location. We would like the ability to mask either Home Library or Registered Library Branch. Both options are usually the same for our patrons so we would like the ability to mask one of these options to avoid confusion. See the attached photo of the three current locations displayed when a patron is viewing their profiles in Vega.

    15 votes

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  8. Could we please get a "Remember Me" option for the account login page? Our patrons would like their devices to autofill in their library card numbers.

    15 votes

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  9. The format filter in Discover is currently sorted by number of items in the filter (i.e. largest amount is Books, smallest is Book+Cassette). This is NOT intuitive for searching - if I want to apply a format filter, I'm going to look for the name of it alphabetically, not by how many items I think might be available in that format. With the addition of custom TOMs, this is even more important as we are adding more formats available to filter by.

    14 votes

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  10. When a patron adds a second email address or telephone number in Vega Discover, it is stored in a separate field in the Sierra patron record. This can be misleading because Sierra notices are sent only to the first email address or telephone number on the record. Any additional email addresses or telephone numbers are ignored for notices.

    Until Sierra notices support sending to multiple email or telephone fields, we want patrons to be able to update their existing email address or telephone number, but not add a second one.

    14 votes

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  11. Problem:
    Our library spends a significant amount of staff time and resources ingesting and maintaining third-party MARC records (e-content providers, databases, and external links) into Vega Discover. Currently, we lack the visibility and metrics needed to determine whether this workload directly benefits our stakeholders or influences patron behavior.

    Objective
    Track and quantify patron redirect events—specifically when a user clicks a URL within a resource record to leave Vega Discover for an external, third-party resource.

    Data Requirements (Desired Metrics & Dimensions)
    The tracking solution should capture the following:

    1. Target Domains: The top-level domains patrons are redirecting to (e.g., overdrive.com, ebscohost.com).

    2. Exact…

    14 votes

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  12. We need the ability to hide certain fields in the account portal that we don't have. For instance, we only want one phone number in the account, but we cannot get rid of the second field for phone numbers even though we don't allow updating those fields. Also, since the address is not mapping correctly in our displayed address fields, we would like to hide this so customers are not confused.

    14 votes

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  13. The current wording for the cookies is not clear to patrons. Clicking on "Manage Cookie Preferences" displays a pop-up that doesn't actually give the user any option to manage their preferences. It also includes some wording that says "the types of cookies we use are described below" without actually describing them. At the very least, a clearer description about what the strictly necessary cookies are that are being used would be helpful.

    14 votes

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  14. The amount of characters for the title and author names is limited (exact number seems to vary) and they are therefore not being completely displayed in Showcases. Can this be increased so in more cases the full title and name is displayed?

    14 votes

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  15. Like many libraries, we have a Library of Things and many of the items can't be stored out on the shelves. This makes it difficult for patrons to browse our LoT collection when they visit the library. We're creating a system of cards, but that is fussy and requires regular inventory to make sure cards accurately reflect what is here.

    I know we can make a carousel list of LoT items in Vega. What I would like is a carousel that indicates if items are available at a location or checked out.

    In my imagination, we'd have a large TV…

    14 votes

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  16. This functionality is available in WebPAC and Encore and is a core feature of Sierra to the discover layer.
    Please make this visible in the patron's Vega account for full parity, otherwise the Message to Borrower field
    in Sierra becomes moot.

    14 votes

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  17. When updating showcases, you shouldn't need to update the kiosk site separately from the regular site, it should automatically happen.

    14 votes

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  18. When an item is checked out through a third-party digital resource, like Overdrive/Libby, that is not included in our catalog it displays strangely. The list of digital items that aren't included in our catalog is extensive and forever increasing. I've included a screenshot of how it is displayed in the account records on Vega.

    It would be helpful if these items displayed in a way that was less confusing. Perhaps just simply calling it "Digital Item" would be fine.

    14 votes

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  19. Requesting to view the Item Status (Checked Out, On Shelf) on the popup when viewing Item details. This would be helpful for creating screenshots, which may be used for staff workflows, instruction sheets and support tickets.

    Repeatable effort:
    Open record in Vega Discover.
    Click arrow for Edition Information.
    Click arror for desired edition.
    Row includes: Location, call Number, Status, Due Date (if applicable) and Message (if applicable).
    Click (i) Item Details.
    Popup includes: Title, Location, Call Number, Item ID, Barcode. *Requesting Item Status in this view.

    13 votes

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  20. The 'Your Next Read' showcase in the customer Account Portal should pull from the customer's History (reading and/or checkout) instead of pulling from Bookmarks and saved searches. Not too many of our customers use either bookmarks or saved searches, but most opt in for saving reading history. Pulling from history would provide a much better service to customers IMHO.

    13 votes

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