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Innovative Idea Exchange

Vega Discover

Vega Discover

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  1. We have complaints about the Account View in the Account portal showing patron personal info at the top of the screen that cannot be minimized. Customers who login to place holds in the library using our catalog kiosks are particularly upset by this data displaying. It really pertains to anyone who would like privacy on their screen while using Vega. Please put the personal information for the patron behind an edit or view action or tab. The information is so large it is easily seen by anyone walking by. This is big for us for patron privacy.

    34 votes

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  2. Currently, when I library is temporarily closed for a renovation, we noticed different behavior in Discover vs. the PAC when it comes to default pickup location. We think the way it used to work is better.

    In Discover that patrons registered to that library (who have no preferred pick up location) set on their profile... Discover will default to the first one alphabetically. This is a problem for us as a consortium because now patrons are clicking through and sending things to the library that starts with A for pickup. Yes, they can select another one, but most will just…

    34 votes

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    PLANNED  ·  5 comments  ·  Admin →
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  3. Keep the search bar throughout ALL Discover pages. Similar to Google or any search engine - it should always be at the top and would make searching more convenient because it would avoid having to navigate back to the home page of the catalog.

    34 votes

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  4. Many Discover sites have two URLs:

    • Site URL (sitename.region.iiivega.com)
    • Custom URL

    For example, ours are:

    • berg.na4.iiivega.com
    • search.bccls.org

    We would like a true redirect to exist from iiivega.com to the custom one that is fully supported by Innovative and to have all activity such as login sessions persist, so there is a seamless transition.

    While some libraries have customized this themselves to get it to work, we would like it to exist as an option in Vega Admin that is fully supported out of the box.

    33 votes

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  5. Right now we can use scheduler to regenerate Create Lists review results. In order for a showcase to show the latest results someone needs to manual sync the list. It's against the point to be able to schedule a list, but not be able to schedule the associated show case.

    Example - I have scheduled a search to generate a list of our on order travel books. This is running daily. To update the associated showcase I have to remember to resync it.

    32 votes

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  6. We received an idea to possibly redesign the "Find a Copy" menu so that viewing shelf locations would no longer need the user to click the library that they are searching for resulting in two clicks to see that information.

    "You have to click on the library name itself in order to get a full picture of where an item is. It's an extra unnecessary step"

    32 votes

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  7. Currently, patrons cannot view their unclaimed or expired holds on Vega Discover, as they completely disappear from view once the pickup window passes. We would like to request an enhancement that allows patrons to see these unclaimed holds in their account history, clearly marked as "Unclaimed" or "Expired," so they can track what happened to their holds without needing to contact the library desk.

    31 votes

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  8. We are a consortium whose libraries SHOULD be able to manage their own showcases but should NOT be able to manage each others' showcases. Only we should be able to have system-wide showcase admin privileges. However, there is currently no showcase admin role at the collection site level, which means that we can't assign the showcase admin role to ANY of our libraries' staff users, since the current showcase admin role is simply too broad and all-encompassing. So we are left managing all our libraries' showcase admin tasks ourselves, which is less than ideal.

    To be clear, we don't have…

    31 votes

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    Please comment on the following options for a Site Level Showcase Management feature:

    What is the Problem we're solving and why?

    Vega Consortia Libraries and Multi-Library Organizations would like to be able to manage showcase admin access by site. Site Level Showcase Admin Users should be able to quickly filter available showcases to those created in their Collection Site as well as retain view and use access to all showcases created by librarians in their organization.

    Job Stories:

    1. As a Site Admin, I can assign Showcase Creators and Admins for specific sites, that are limited to creating and editing showcases in a particular site(s).
    2. As a Site Admin or Content Admin User, I can use the Home Page tools to filter, view, search, and find showcases that were made in the current Collection Site I am editing the Home Page display for.
    3. As a Site Level Showcase Creator or Admin,…
  9. This would provide for significantly more flexibility and allow for the use of more modern genre/form terms, such as 'graphic novels'.

    31 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  10. There's no way to modify the text that appears on the Passcode Reset page for Vega Discover. We've seen some patrons trying to enter their barcode with spaces as it is formatted on their library card which doesn't work. At a minimum, it would be great to indicate on this page to enter "Barcode/Username (no spaces, please)", or even better to have the input field ignore spaces entered. Thanks for the consideration and reducing some of our front line staff headaches.

    31 votes

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  11. We were attempting to update the "searchResultPageCopies" string so that it made more sense when viewing OverDrive eBooks / Audiobooks; we added the word "available" so that it would read "0 copies available" on OverDrive titles that were all checked out with waitlists.

    However, we've discovered that for physical books, the word "available" might be misleading, because for physical materials this tally seems to be a count of total items owned, rather than copies available.

    For example, we have a title where Books show 27 copies available, but that's not accurate because some are checked out and held; it is…

    31 votes

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  12. Patrons who have forgotten their library card number or misplaced their card will create a new account. Others use the same process to create duplicae records to get around limits in OverDrive, Hoopla and Kanopy.

    A duplicate check on key fields could help to limit access to additional records. Until a better solution can be coded, it could simply inform the patron that a record already exist with these credentials, please contact your public library.

    30 votes

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  13. To assist with accessibility of search results, include the ability to move between pages at the top and bottom of the page.

    30 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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    1. Schedule start and end date
    2. Reorder announcements
    3. See previous announcements to edit/update
    4. Formatting
    5. Edit/Remove Global announcements at the site level
    6. Create site level announcement
    30 votes

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  14. In a consortium, the default is the name of the account of the consortium. This is confusing because the consortium name might be the name or nickname of a single library in the consortium. Patrons do not recognize the email address (no-reply@iiivega.com) or library name listed (Bett). Ability to customize the message would allow each library to use their own branded name.

    30 votes

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  15. Now that the Citation function has been improved to include the ability to copy or email, we are happy to have it as an option for patrons. Please allow us to set a from email for this as patrons will be confused by the no-reply@iiivega.com email address.

    The same goes for the Share/Email option.

    Even better, add Citation and Resource Page sharing to LX Starter so that we could customize a branded template for these patron-initiated emails.

    29 votes

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  16. With Encore we could select how our branches (collections) sorted. With 39 locations this is important to us. Ideally there would be a synch between the patrons "home library" and the top branch, but for now, we would appreciate the ability to sort locations alphabetically. Seeing a differently ordered list after each search reduces usability.

    28 votes

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  17. It would be helpful that when displaying topics that only childrens titles appeared on childrens materials. Here is an example of topics gone bad: https://wkkids-wauk.na5.iiivega.com/search/card?id=282fcc98-e8d7-528f-9ced-72bf0e756c6f&entityType=FormatGroup

    28 votes

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  18. We've had customers and staff point out that at times, shelf location information could be more visible in Vega results. In particular, we wondered if it would be possible to use bold type for the shelf location information on the search result page on the kiosk sites, in addition to the call number.

    Also, when you go to the detailed information that lists the call number, collection, and shelf location information, we thought perhaps, when the shelf location information is available, it might help if it was listed above the call number.

    Thanks for your consideration!

    28 votes

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    UNDER REVIEW  ·  1 comment  ·  Admin →
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  19. 'On Order Availability Facet - Allow users to limit searches to materials that are On Order' is on the roadmap for "later". We would love to see this added, including the ability to sort results by order date. We have developed a workaround by creating Material Types for On Order to allow these items to be searched and placed on hold; however, none of the existing sort options allow users to easily navigate these results. Users would like to be able to see newly ordered items appear first in the list so that they can check back regularly to see…

    28 votes

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